Prepaid Debit Cards Come Under Investigation by Florida AG

by on May 23, 2011

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We’ve written fairly extensively about prepaid debit cards, which we almost never recommend. They come laden with fees for everything from ATM withdrawals to balance inquiries. Now, state authorities are noticing them too.

Florida’s attorney general Pam Bondi recently delivered subpoenas to five issuers including Green Dot Corporation, which partners with Walmart to offer prepaid debit like the Walmart MoneyCard. Her office alleges that the companies did not “divulge all fees clearly and conspicuously to clients.”

“Failing to disclose fees is essentially stealing money from consumers,” said Bondi in a press release. “We will aggressively investigate these practices and ensure that Floridians are protected from hidden fees and charges.”

Those who make up the target market for prepaid cards tend not to be well versed in personal finance, and have low credit scores that prevent them from qualifying for a regular credit card. They are likely to have greater difficulty in deciphering complicated fees, and may not even make it to the third or fourth page of the disclosures where the fee schedule is buried.

The other issuers under investigation are NetSpend, First Data, Account Now and Unirush Financial Services. The last two face additional scrutiny, for claiming that their products will improve users’ credit scores. Normally, prepaid debit cards do not improve credit scores since they aren’t actually loans. Bondi will investigate whether the companies actually reported positive information on a regular basis to any of the three major credit bureaus. This (probably false) claim is meant to entice those with bad or no credit, without divulging that prepaid debit in all likelihood won’t help to “upgrade” to credit.

The Florida investigation represents a move toward greater scrutiny into financial products tailored to the unbanked. Though prepaid debit receives less attention than subprime loans or one-product issuers like Net First Platinum, the cards are still rife with hidden fees and can be a substantial burden to users.

Bad or no credit? Don’t go prepaid.

Even if you have less-than-stellar credit (or have no credit history at all), prepaid debit cards are almost never a sound financial choice. They extend no credit, so you can’t spend above and beyond what you already have. A checking account works the same way, except that it comes with no fees like the ones charged by prepaid debit issuers. And because checking accounts aren’t lines of credit, you don’t need good credit to qualify. For those with absolutely no other option, checking accounts are a convenient way to store money safely and pay without lugging around wads of cash.

However, you should probably think about raising your credit score. A secured credit card is more accessible than a regular one, and reports good behavior to credit bureaus. The Orchard Bank Secured MasterCard is among the most accessible, though it has a $39 annual fee.  Immigrants may want to consider the Capital One for Newcomers, which earns 1% rewards and, a perk when traveling home, has no foreign transaction fee.

The (unsecured) Orchard Bank MasterCard is just about the easiest regular credit card to qualify for, requiring little beyond a $12,000 annual income. However, it has not-insubstantial fees including a $39 processing fee and a $59 annual fee (lowered to $29 the first year). You may be better off going with the lower-fee secured card, if you have the money to post collateral.

 

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  • JenniferNBPCA

    I
    work with the Network Branded Prepaid Card Association (NBPCA) and we were
    disappointed to learn of the Florida Attorney General’s investigation into five
    prepaid card companies for alleged deceptive and unfair practices.

     

    The NBPCA supports transparency in disclosure of fees to consumers
    (http://tinyurl.com/42926wv),
    prior to purchase, so they clearly understand the terms and conditions
    associated with prepaid cards prior to purchase. In members’ drive to set a
    high industry bar in delivering safe, convenient and efficient prepaid cards to
    consumers, the NBPCA developed disclosure and consumer best practices on
    general purpose reloadable cards also known as prepaid debit cards.

     

    Representing over 70% of the open loop card or branded cards
    issued in the US, NBPCA members also agree to adopt NBPCA’s Code of Conduct and
    Guiding Principles. For more information, please visit us online.

     

    Jennifer Tramontana, NBPCA

     

  • http://twitter.com/ibankup iBankUP Team

    Disclosure: I work for the company behind the UPside Visa prepaid card. I am not particularly inclined to defend my direct competitors, but I feel compelled to react to the smearing of the industry that surfaces in this article.

    The statement that “A checking account works the same way, except that it comes with no fees like the ones charged by prepaid debit issuers.” is quite disingenuous.First, overdraft fees for checking accounts in the US will reach $38B in 2011. That’s $126 for every single of the 300M Americans, infants included. The people most affected by such fees are precisely those struggling with credit. Checking accounts cost hundreds of dollars per year to the very people who would be better off with prepaid cards.
    Second, the average monthly maintenance fee for the checking accounts at the top 4 US banks (CitiBank, Chase, Wells Fargo and Bank of America) is currently $8.  By comparison, the average monthly maintenance fee for the 5 prepaid cards cited in the Florida case is $5.50 (ours is $2.99).

    I agree that transparency is indeed an absolute requirement. With 111 pages found to be the median length of checking account disclosure statements as compiled by the Pew Charitable Trust (see http://bucks.blogs.nytimes.com/2011/05/05/the-case-against-111-page-checking-account-disclosures/) versus the one page of most prepaid cards, I am not sure that checking accounts will win the award for most transparency.

    Prepaid cards do not indeed contribute to the credit scores of the 3 major credit bureaus. They may only contribute to alternative scoring systems like the Fico Expansion Score (which is no longer with Fair Isaac) or to other proprietary credit files. This can still be useful, as long as the lender, property manager or car dealer across the desk from the prepaid card-holder can consult such alternative files. The industry should be very transparent about the difference between “the big 3″ score and alternative reporting of bill payments and other trade lines. 

    I am glad that transparency on fees and features is receiving increased scrutiny. But articles rejoicing about the need for transparency… also need to be a bit more transparent.

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