The AmEx Prepaid Debit Card’s Secret - NerdWallet
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The AmEx Prepaid Debit Card’s Secret

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We wrote last week about American Express’ new prepaid debit card, which is being billed as a low-fee, easy-to-understand alternative to the cluttered prepaid debit market. We agreed, to an extent: most prepaid cards charge for everything under the sun, including withdrawals, purchases, and balance inquiries. We even compared it favorably to some checking accounts. But then we found a deal-breaker in the terms.

Outside of ATM fees, the American Express card has only one fee to worry about, and that fee renders the card essentially irrelevant: the cost of reloading with cash. If you want to reload through an AmEx credit card or through a checking account, there’s no charge. Otherwise, though, you need to buy a MoneyPak from Green Dot, which costs $4.95.

This little caveat is what kills the AmEx prepaid debit card, since no one with an AmEx credit card or a checking account has any use for a prepaid debit card.

The card for the unbanked requires a checking account

The primary reason to get a prepaid debit card is to avoid having a checking account to begin with, whether because you can’t make the minimum balance requirements to avoid paying fees, or because you simply don’t want to keep your cash with a bank. In fact, prepaid debit is marketed as a “safe” alternative to credit and cash; there’s no possibility of overdrawing or going into debt, and it’s less cumbersome than bills and coins. But if you need a checking account to reload your prepaid card, then you already have a debit card that isn’t charging you to reload it.

This reveals the biggest hole in AmEx’s prepaid strategy — their cards don’t have access to direct deposit. Most prepaid debit cards allow you to get your paychecks deposited onto the cards at no charge. By using direct deposit, you can avoid having to pay any reloading fees, and you can avoid having to pay more fees to get cash from shady check-cashing locations. But American Express doesn’t offer this crucial feature yet.

If the AmEx card is supposed to be a “fee-free” alternative for the unbanked, it falls short of its goal. Anyone with a bank credit card or checking account – who can reload the AmEx prepaid for free – has no need for a prepaid card. And anyone who doesn’t will have to pay Green Dot $4.95 every time they reload the card. If you get paid bi-monthly, that’s $9.90 each month out of pocket already.

First among prepaids no more

Unfortunately, we’ll have to revise our estimation of the AmEx prepaid debit cards. A customer service rep told us that AmEx is working on setting up a direct deposit system, which would allow users to reload for free, but for the moment, the only way to avoid opening a checking account is to pay Green Dot $4.95 per reload.

Here’s a hypothetical breakdown of the cost of the AmEx prepaid card, the popular Walmart MoneyCard, and the RushCard, which is currently under investigation by Florida’s attorney general. We assume that the user withdraws money from an ATM twice a month; loads the card with $200 twice a month via direct deposit, for a total of $400; and avoids all other fees.

Card Name ATM Fees (2x) Reloading Fees (2x) Monthly Fees Cost per Month
AmEx Prepaid $2 $9.90 $0 $11.90
PinkDiamond RushCard $0 $0 $9.95 $9.95
Walmart MoneyCard $4 $0 $3 $7

*There is $4.95 monthly fee incurred for loading less than $500 a month.

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  • http://twitter.com/hawaii2000 mike swanson

    I’ve had a PerkStreet checking account for over a year and love everything about them especially the ability to deposit cash via Moneygram at Walmart. But I don’t think they refund ATM fees like IncredibleBank (River Valley Bank) or USAA do. PerkStreet uses the StarSF (surcharge-free) ATM network which (according to PerkStreet) is over 37,000 ATMs. That may sound like a lot but equates to a single ATM in my town.

  • mike

    I’ve had a PerkStreet checking account for over a year and love everything about them especially the ability to deposit cash via Moneygram at Walmart. But I don’t think they refund ATM fees like IncredibleBank (River Valley Bank) or USAA do. PerkStreet uses the StarSF (surcharge-free) ATM network which (according to PerkStreet) is over 37,000 ATMs. That may sound like a lot but equates to a single ATM in my town.

  • Traveller

    You say ” no one with an AmEx credit card or a checking account has any use for a prepaid debit card.”
    However, when travelling overseas one would not want to use a credit card to obtain cash from an ATM as that would result in a cash advance fee. Using the American Express prepaid card would allow ATM access for free (first time) and then at $2.00 a withdrawal…much cheaper than a credit card

    • http://www.nerdwallet.com/ Tim

      Cheaper than a credit card, yes. But if you have a checking account, you
      also have an ATM card, and it’s not clear that the Amex prepaid card would
      be cheaper than a standard ATM card.

      • Robert von Anzen

        Yes, it is.

        I think my Chase ATM card is typical of most U.S. banks’. $5 per foreign withdrawal plus 3% vig. That’s $17 per $400 withdrawal. Amex pre-paid? Zero or $2 for subsequent w/d. I also have 2 PASS cards for my children who are on a tight leash of less than $200 per month.

  • Traveller

    You say ” no one with an AmEx credit card or a checking account has any use for a prepaid debit card.”
    However, when travelling overseas one would not want to use a credit card to obtain cash from an ATM as that would result in a cash advance fee. Using the American Express prepaid card would allow ATM access for free (first time) and then at $2.00 a withdrawal…much cheaper than a credit card

    • http://www.nerdwallet.com/ NerdWallet

      Cheaper than a credit card, yes. But if you have a checking account, you
      also have an ATM card, and it’s not clear that the Amex prepaid card would
      be cheaper than a standard ATM card.

      • Robert von Anzen

        Yes, it is.

        I think my Chase ATM card is typical of most U.S. banks’. $5 per foreign withdrawal plus 3% vig. That’s $17 per $400 withdrawal. Amex pre-paid? Zero or $2 for subsequent w/d. I also have 2 PASS cards for my children who are on a tight leash of less than $200 per month.

  • Traveller

    You are correct Tim, however  my ATM card is with Chase and they charge $3 a transaction on the ATM and 3 percent foreign exchange fee. It seems to me that the Prepaid cash card from Amex would be a better deal???

    • http://www.nerdwallet.com/ Tim

      In that case, you may be better off with the prepaid card, but there are
      still cheaper or free options as well.

      I have a checking account with Schwab, for example, that charges no foreign
      transaction fees and refunds any ATM fees I get charged. And many credit
      unions offer a similar service.

      • Traveller

        Good points. I will check out my credit union to see if they participate in overseas ATM networks and costs associated. Thanks.

  • Traveller

    You are correct Tim, however  my ATM card is with Chase and they charge $3 a transaction on the ATM and 3 percent foreign exchange fee. It seems to me that the Prepaid cash card from Amex would be a better deal???

    • http://www.nerdwallet.com/ NerdWallet

      In that case, you may be better off with the prepaid card, but there are
      still cheaper or free options as well.

      I have a checking account with Schwab, for example, that charges no foreign
      transaction fees and refunds any ATM fees I get charged. And many credit
      unions offer a similar service.

      • Traveller

        Good points. I will check out my credit union to see if they participate in overseas ATM networks and costs associated. Thanks.

  • ltrenker

    The Amex pre paid card for european travel in terms of no transaction fees  and  free first ATM use is a pretty good reason to look into it. The weekly amount is very small, 200 dollars, but if traveling with family members, who can each use his or her card, the weekly amount is more doable, especially when combined with a Capital one no transaction fee credit card for purchases

    • http://www.nerdwallet.com/ Tim

      That is true, but as I mentioned below, there may be a better way.  I have a checking account with Schwab that charges no transaction fees, and refunds up to $20 in ATM fees each month.  That is my go-to when travelling abroad.

      And I know that some credit unions offer similar benefits, so that may be worth considering.

  • ltrenker

    The Amex pre paid card for european travel in terms of no transaction fees  and  free first ATM use is a pretty good reason to look into it. The weekly amount is very small, 200 dollars, but if traveling with family members, who can each use his or her card, the weekly amount is more doable, especially when combined with a Capital one no transaction fee credit card for purchases

    • http://www.nerdwallet.com/ NerdWallet

      That is true, but as I mentioned below, there may be a better way.  I have a checking account with Schwab that charges no transaction fees, and refunds up to $20 in ATM fees each month.  That is my go-to when travelling abroad.

      And I know that some credit unions offer similar benefits, so that may be worth considering.

  • Sherry

    Very well written and informative.  Thank you!

  • Sherry

    Very well written and informative.  Thank you!

  • Jason

    When depositing into PayPal, I avoid the $4.95 Green Dot fee by buying a Walmart Money Card instead for only $3.00. It is connected with the Green Dot system so it works just as well for that purpose. I enter the activation code and the money is instantly in my PayPal account. I then throw away the Money Card (to avoid the monthly fee) and buy a new one each time.

  • Jason

    When depositing into PayPal, I avoid the $4.95 Green Dot fee by buying a Walmart Money Card instead for only $3.00. It is connected with the Green Dot system so it works just as well for that purpose. I enter the activation code and the money is instantly in my PayPal account. I then throw away the Money Card (to avoid the monthly fee) and buy a new one each time.

  • Daniel

    The only real upside for someone with a checking account is receiving the same benefits that AmEx cardholders receive.
    American Express cardholders receive perks like being able to purchase event tickets before everyone else or preferential seating or free upgrades to business class. 
    I don’t have the credit for an American Express card.  In fact, I just opened my first actual checking account in 8 years with Wells Fargo.  I have used the MetroPCS prepaid card and the AccountNow Visa  prepaid card. 
    My hope is that by having and responsibly using an AmEx prepaid card, I will have access to the American Express Recommends network of discounts and perks.  (I don’t know…I just ordered it on Friday.)

    • http://www.nerdwallet.com/ Tim

      Thanks Daniel, that’s an interesting point.

      I don’t remember seeing these benefits touted anywhere on the Amex site, but you’ll have to report back once you get the card and let us know whether you get to enjoy those same benefits.

      If so, that makes this card a bit more interesting!

      • Daniel

        A full week later and I am still waiting for the card that I paid overnight shipping on…

  • Daniel

    The only real upside for someone with a checking account is receiving the same benefits that AmEx cardholders receive.
    American Express cardholders receive perks like being able to purchase event tickets before everyone else or preferential seating or free upgrades to business class. 
    I don’t have the credit for an American Express card.  In fact, I just opened my first actual checking account in 8 years with Wells Fargo.  I have used the MetroPCS prepaid card and the AccountNow Visa  prepaid card. 
    My hope is that by having and responsibly using an AmEx prepaid card, I will have access to the American Express Recommends network of discounts and perks.  (I don’t know…I just ordered it on Friday.)

    • http://www.nerdwallet.com/ NerdWallet

      Thanks Daniel, that’s an interesting point.

      I don’t remember seeing these benefits touted anywhere on the Amex site, but you’ll have to report back once you get the card and let us know whether you get to enjoy those same benefits.

      If so, that makes this card a bit more interesting!

      • Daniel

        A full week later and I am still waiting for the card that I paid overnight shipping on…

  • Logan

    Seems like AmEx is not really marketing this as a card for the unbanked. They envision it to be used as a tool to keep track of paying other peoples expenses. The website gives the example of giving them to a babysitter or contractor so they can buy the things you need them to buy without just giving them cash. You wouldn’t want to give these people a debit card on your personal bank account so you give them an allowance on a card. You can monitor the spending on the card and their purchases have the protections of AmEx behind them.
    One other cool benefit is there’s no foreign transaction fee.

  • Logan

    Seems like AmEx is not really marketing this as a card for the unbanked. They envision it to be used as a tool to keep track of paying other peoples expenses. The website gives the example of giving them to a babysitter or contractor so they can buy the things you need them to buy without just giving them cash. You wouldn’t want to give these people a debit card on your personal bank account so you give them an allowance on a card. You can monitor the spending on the card and their purchases have the protections of AmEx behind them.
    One other cool benefit is there’s no foreign transaction fee.

  • Vonique Leary

    There is a reason to have debit cards even if you have a checking account. I got three of the cards, one for each of my children so that I can track their individual expenses (I have to do that because they get social security money that I have to account for). For that reason, I love the cards because even with a checking account, I cannot get three separate debit cards for that one bank account.

  • Vonique Leary

    There is a reason to have debit cards even if you have a checking account. I got three of the cards, one for each of my children so that I can track their individual expenses (I have to do that because they get social security money that I have to account for). For that reason, I love the cards because even with a checking account, I cannot get three separate debit cards for that one bank account.

  • Signup123

    This pre paid card is a great tool to maintain a budget. Having a credit card opens up to many opportunities to buy something “now” and pay for it “later”. after 10 years of that we have to much dept. Now we are focused on paying it all of as fast as we can. Rather than using cash, we load these pre paid cars up each month with our monthly spending allotment. We no longer use any credit cards. Its the only pre-paid card that really is FREE… We load it with a checking account.

  • Signup123

    This pre paid card is a great tool to maintain a budget. Having a credit card opens up to many opportunities to buy something “now” and pay for it “later”. after 10 years of that we have to much dept. Now we are focused on paying it all of as fast as we can. Rather than using cash, we load these pre paid cars up each month with our monthly spending allotment. We no longer use any credit cards. Its the only pre-paid card that really is FREE… We load it with a checking account.

  • StanG

    Check out the BB&T MoneyAccount – once you pay the Monthly Fee, pretty much everything else is free. And they have actual branches.

  • StanG

    Check out the BB&T MoneyAccount – once you pay the Monthly Fee, pretty much everything else is free. And they have actual branches.

  • Mixafm

    Walmart charges $3 per reload

  • Mixafm

    Walmart charges $3 per reload

  • Slay

    western union pre paid card charges no monthly fee and if you load it through Pay Pal they reimburse you the 4.95 plus another 5.00

  • Slay

    western union pre paid card charges no monthly fee and if you load it through Pay Pal they reimburse you the 4.95 plus another 5.00

  • BoughtMyPoints

    Tim,

    Quite a hatchet job on what I am finding is a “too good to be true but is” product.

    Is the prepaid especially useful for U S commerce for the “banked” ?

    Just marginally so but there are hotel deals that from time to time favor AMEX, others that favor VISA.

    As others have pointed out, it’s the foreign use where the Amex is in a league of its own (pace Schwab).

    I need to preface this by saying that I previously used PerkStreet for foreign charges which was 1% currency adjustment – 2% cash back. But PerkStreet (who are NOT bankers but an internet marketing company) are reined in by their corporate masters, Bancorp Corp and kick out heavy foreign users like myself. No, I am not making this up.

    The meat and potatoes : I ran the identical foreign charge on my Chase Mastercard and the Amex prepaid. There was a 3.5% differential between the 2, favoring AMEX.

    On ATM usage :

    The local banks now charge $5 per ATM withdrawal. One incredible exception : AMEX.

    Therefore the cost of my purchasing local currency is never more than 1%. Only a $10,000+ wire transfer could come close.

    I have now trained myself to go to the ATM every 7 days and withdraw, stockpiling local currency. If I were more frugal, I could restrict myself to the once per calendar month free ATM withdrawal.

    Each social security number can support a max. of 4 cards (one prepaid and 3 Pass).

    Actually, what I think is going on is that AMEX have re-invented the travelers check which well heeled people historically used for both domestic and foreign travel.

    I, for one, think they’ve got it right!

  • BoughtMyPoints

    Tim,

    Quite a hatchet job on what I am finding is a “too good to be true but is” product.

    Is the prepaid especially useful for U S commerce for the “banked” ?

    Just marginally so but there are hotel deals that from time to time favor AMEX, others that favor VISA.

    As others have pointed out, it’s the foreign use where the Amex is in a league of its own (pace Schwab).

    I need to preface this by saying that I previously used PerkStreet for foreign charges which was 1% currency adjustment – 2% cash back. But PerkStreet (who are NOT bankers but an internet marketing company) are reined in by their corporate masters, Bancorp Corp and kick out heavy foreign users like myself. No, I am not making this up.

    The meat and potatoes : I ran the identical foreign charge on my Chase Mastercard and the Amex prepaid. There was a 3.5% differential between the 2, favoring AMEX.

    On ATM usage :

    The local banks now charge $5 per ATM withdrawal. One incredible exception : AMEX.

    Therefore the cost of my purchasing local currency is never more than 1%. Only a $10,000+ wire transfer could come close.

    I have now trained myself to go to the ATM every 7 days and withdraw, stockpiling local currency. If I were more frugal, I could restrict myself to the once per calendar month free ATM withdrawal.

    Each social security number can support a max. of 4 cards (one prepaid and 3 Pass).

    Actually, what I think is going on is that AMEX have re-invented the travelers check which well heeled people historically used for both domestic and foreign travel.

    I, for one, think they’ve got it right!

  • http://pulse.yahoo.com/_37VFLNOI32ERGJEN4FCFHF6IMU John

    This card is still difficult to use. $4.95 to load the debit card is the going rate. I cannot direct deposit onto it.

    I use my checking account to load it, but it takes 4 days before I can use the funds!

    If you use it to reserve a room at a hotel, then pay cash or use a different card to pay when you arrive at your hotel. The charge will remain on your American Express Prepaid card for 30 days.

    I suggest WESTERN UNIONS PREPAID MASTERCARD. This card is Fee Free. No Fees for nothing except, of course ATM use. You can use the card at the store as a debit charge you can get cash back with no fee.

    You can direct deposit onto the Western Union MasterCard prepaid debit card. Once your parole deposit is posted your employer cannot “reverse” the deposit. With a regular checking account, your employer can take back or reverse an “erroneous” deposit. But not so on Western Unions deposit accounts. Deposits only. If you have ever had a direct deposit reversed and taken out of your checking account you know what I am talking about.

    John

  • http://pulse.yahoo.com/_37VFLNOI32ERGJEN4FCFHF6IMU John

    This card is still difficult to use. $4.95 to load the debit card is the going rate. I cannot direct deposit onto it.

    I use my checking account to load it, but it takes 4 days before I can use the funds!

    If you use it to reserve a room at a hotel, then pay cash or use a different card to pay when you arrive at your hotel. The charge will remain on your American Express Prepaid card for 30 days.

    I suggest WESTERN UNIONS PREPAID MASTERCARD. This card is Fee Free. No Fees for nothing except, of course ATM use. You can use the card at the store as a debit charge you can get cash back with no fee.

    You can direct deposit onto the Western Union MasterCard prepaid debit card. Once your parole deposit is posted your employer cannot “reverse” the deposit. With a regular checking account, your employer can take back or reverse an “erroneous” deposit. But not so on Western Unions deposit accounts. Deposits only. If you have ever had a direct deposit reversed and taken out of your checking account you know what I am talking about.

    John

  • Jperryrt

    Not entirely true. If you have an Am Ex account in good standing as I do and I want to load the card for someone else then this is a great idea. You judged Am Ex unfairly because you don’t understand all the ways it could be used for or individual situations. Great to give to a teen and I can reload off my Am Ex.

    Enough said!!

  • Jperryrt

    Not entirely true. If you have an Am Ex account in good standing as I do and I want to load the card for someone else then this is a great idea. You judged Am Ex unfairly because you don’t understand all the ways it could be used for or individual situations. Great to give to a teen and I can reload off my Am Ex.

    Enough said!!

  • H20girle

    this is good when booking a NCL cruise. for those who dont have amex…
    NCL has an offer if you book a suite and pay ur first and last payment with amex they give u $500 shipboard credit. thats HUGE, i will get this card if only to book my suite. its under partner specials on ncl site.

  • H20girle

    this is good when booking a NCL cruise. for those who dont have amex…
    NCL has an offer if you book a suite and pay ur first and last payment with amex they give u $500 shipboard credit. thats HUGE, i will get this card if only to book my suite. its under partner specials on ncl site.

  • Domino362

    This information regarding direct deposit and American Express prepaid is either outdated or faulty. I direct deposit to my card every week.

    • http://www.facebook.com/people/Robbie-Fields/574371120 Robbie Fields

      You’re right. Not only is direct deposit now possible with both the pre-paid card and “pass” cards, the ATM limits have been totally revised.

      Still one free withdrawal per month, otherwise $2 fee.

      On the pre-paid card : $400 daily limit. (At foreign ATMs, may be capped lower at $300 daily).

      Pass cards : $200 daily limit.

      These cards just get better and better.

    • http://www.nerdwallet.com/ NerdWallet

      Hi there,

      Sorry about that – we wrote an update to the post in March 2012, but should have made it easier to get to that page from this post. Please do check out our updated coverage here: http://www.nerdwallet.com/blog/2012/american-express-prepaid-direct-deposit/. Thanks for pointing it out!

  • Domino362

    This information regarding direct deposit and American Express prepaid is either outdated or faulty. I direct deposit to my card every week.

  • Domino362

    This information regarding direct deposit and American Express prepaid is either outdated or faulty. I direct deposit to my card every week.

    • Robert von Anzen

      You’re right. Not only is direct deposit now possible with both the pre-paid card and “pass” cards, the ATM limits have been totally revised.

      Still one free withdrawal per month, otherwise $2 fee.

      On the pre-paid card : $400 daily limit. (At foreign ATMs, may be capped lower at $300 daily).

      Pass cards : $200 daily limit.

      These cards just get better and better.

    • http://www.nerdwallet.com/ NerdWallet

      Hi there,

      Sorry about that – we wrote an update to the post in March 2012, but should have made it easier to get to that page from this post. Please do check out our updated coverage here: http://www.nerdwallet.com/blog/2012/american-express-prepaid-direct-deposit/. Thanks for pointing it out!

  • jescott418

    Just another fee for the banks to enjoy. But to be honest Walmart is getting into the banking/credit card business too. pre charged cards and check cashing. All to make the money on fee’s. Its not unique to banks.

  • jescott418

    Just another fee for the banks to enjoy. But to be honest Walmart is getting into the banking/credit card business too. pre charged cards and check cashing. All to make the money on fee’s. Its not unique to banks.

  • $1793110

    Just another fee for the banks to enjoy. But to be honest Walmart is getting into the banking/credit card business too. pre charged cards and check cashing. All to make the money on fee’s. Its not unique to banks.

  • Tippy St Clair

    The Account Now prepaid card is great. I have used it for three years now, and with the exception of a fee ($1.00) when I pay an overseas bill, they never charge me a dime.

  • Tippy St Clair

    The Account Now prepaid card is great. I have used it for three years now, and with the exception of a fee ($1.00) when I pay an overseas bill, they never charge me a dime.

  • Tippy St Clair

    The Account Now prepaid card is great. I have used it for three years now, and with the exception of a fee ($1.00) when I pay an overseas bill, they never charge me a dime.

  • smelly_cat

    My initial attractions to this card were the amex benefits in a pre-paid card and the pre-qualification of an amex charge card after consistent use. I deposited funds every paycheck to the card. 4/24 my account balance was depleted to zero at a Target 700 miles away. I called Amex support and reported the fraudulent transaction. I spoke to several reps, none in which were American working at American Express and was told I needed to submit a dispute form and the “investigation” could take up to 8 weeks. The dispute form turned out to be an unprofessional, sophomoric word document. I was able to call Target and have them confirm the transaction, the time and what was purchased in less than seven minutes. I don’t understand why it would take Amex so long to find the same information. Either Amex is using a third party to administer the prepaid program or Amex has absolutely the worst fraud protection of any credit card company. Either way, Amex does not really give a damn about it’s prepaid card holders. The reps didn’t even offer to cancel the fraud card and send a new one. I had to ask for it.

    Highly disgusted.

  • smelly_cat

    My initial attractions to this card were the amex benefits in a pre-paid card and the pre-qualification of an amex charge card after consistent use. I deposited funds every paycheck to the card. 4/24 my account balance was depleted to zero at a Target 700 miles away. I called Amex support and reported the fraudulent transaction. I spoke to several reps, none in which were American working at American Express and was told I needed to submit a dispute form and the “investigation” could take up to 8 weeks. The dispute form turned out to be an unprofessional, sophomoric word document. I was able to call Target and have them confirm the transaction, the time and what was purchased in less than seven minutes. I don’t understand why it would take Amex so long to find the same information. Either Amex is using a third party to administer the prepaid program or Amex has absolutely the worst fraud protection of any credit card company. Either way, Amex does not really give a damn about it’s prepaid card holders. The reps didn’t even offer to cancel the fraud card and send a new one. I had to ask for it.

    Highly disgusted.

  • smelly_cat

    My initial attractions to this card were the amex benefits in a pre-paid card and the pre-qualification of an amex charge card after consistent use. I deposited funds every paycheck to the card. 4/24 my account balance was depleted to zero at a Target 700 miles away. I called Amex support and reported the fraudulent transaction. I spoke to several reps, none in which were American working at American Express and was told I needed to submit a dispute form and the “investigation” could take up to 8 weeks. The dispute form turned out to be an unprofessional, sophomoric word document. I was able to call Target and have them confirm the transaction, the time and what was purchased in less than seven minutes. I don’t understand why it would take Amex so long to find the same information. Either Amex is using a third party to administer the prepaid program or Amex has absolutely the worst fraud protection of any credit card company. Either way, Amex does not really give a damn about it’s prepaid card holders. The reps didn’t even offer to cancel the fraud card and send a new one. I had to ask for it.

    Highly disgusted.

  • Frank Corrigan

    what a nightmare with American Express. I agree when you try and contact Customer Service you get obviously outsourced workers which makes communication difficult at best. I had a problem with the website when I tried to reload funds from my checking account. I got an error message saying it didn’t go through. I tried a few more times before calling the phone number. Unfortunately the next day I learned that all the transactions had in fact gone through. When I contacted AMEX they told me I had to deal with my bank to get my money back. Not a problem, (Thanks Chase) however AMEX then cancelled my card without bothering to inform me. So when I received my funds back in my checking account I tried to reload again the amount I originally wanted to load. When I went to confirm that transaction had gone through I finally learned my card showed Suspended. Do you think American Express would unsuspend my card or even try to send my money back to me……..no you have to contact your own bank again. Thanks for nuthin AMEX.

  • Frank Corrigan

    what a nightmare with American Express. I agree when you try and contact Customer Service you get obviously outsourced workers which makes communication difficult at best. I had a problem with the website when I tried to reload funds from my checking account. I got an error message saying it didn’t go through. I tried a few more times before calling the phone number. Unfortunately the next day I learned that all the transactions had in fact gone through. When I contacted AMEX they told me I had to deal with my bank to get my money back. Not a problem, (Thanks Chase) however AMEX then cancelled my card without bothering to inform me. So when I received my funds back in my checking account I tried to reload again the amount I originally wanted to load. When I went to confirm that transaction had gone through I finally learned my card showed Suspended. Do you think American Express would unsuspend my card or even try to send my money back to me……..no you have to contact your own bank again. Thanks for nuthin AMEX.

  • Frank Corrigan

    what a nightmare with American Express. I agree when you try and contact Customer Service you get obviously outsourced workers which makes communication difficult at best. I had a problem with the website when I tried to reload funds from my checking account. I got an error message saying it didn’t go through. I tried a few more times before calling the phone number. Unfortunately the next day I learned that all the transactions had in fact gone through. When I contacted AMEX they told me I had to deal with my bank to get my money back. Not a problem, (Thanks Chase) however AMEX then cancelled my card without bothering to inform me. So when I received my funds back in my checking account I tried to reload again the amount I originally wanted to load. When I went to confirm that transaction had gone through I finally learned my card showed Suspended. Do you think American Express would unsuspend my card or even try to send my money back to me……..no you have to contact your own bank again. Thanks for nuthin AMEX.

  • John

    Dude the person that wrote this review is a straight hater of American Express, and probably works for the other rip-off prepaid card companies. Hands down American Express prepaid card is the Best pre-paid card available, and i can only see it getting better in the future. What the person complains about in this article, is ridiculous and stupid. I have a checking account and my bank charges me $1.00 everytime I use the card at a POS. When i have to insert my pin, my bank charges me $2.00, and if i decide to purchase an item online from another country, my bank will charge me a whopping 3.9% foreign transaction fee. For me i purchase alot of goods from other countries, and have been getting hit with these foreign transaction fees from my bank. American Express prepaid charges NO Foreign Transaction fees whatsoever. Pretty much everything is free with the American Express prepaid card. Do note it is the vendor that American Express makes money off of with the Prepaid Card, and not the Cardholder. And that’s a beautiful thing, given i am on a budget and looking to save a few bucks. So bypass the crap that is written in this article, and go cop yourself a American Express prepaid Card. for it’s the Best.

  • John

    Dude the person that wrote this review is a straight hater of American Express, and probably works for the other rip-off prepaid card companies. Hands down American Express prepaid card is the Best pre-paid card available, and i can only see it getting better in the future. What the person complains about in this article, is ridiculous and stupid. I have a checking account and my bank charges me $1.00 everytime I use the card at a POS. When i have to insert my pin, my bank charges me $2.00, and if i decide to purchase an item online from another country, my bank will charge me a whopping 3.9% foreign transaction fee. For me i purchase alot of goods from other countries, and have been getting hit with these foreign transaction fees from my bank. American Express prepaid charges NO Foreign Transaction fees whatsoever. Pretty much everything is free with the American Express prepaid card. Do note it is the vendor that American Express makes money off of with the Prepaid Card, and not the Cardholder. And that’s a beautiful thing, given i am on a budget and looking to save a few bucks. So bypass the crap that is written in this article, and go cop yourself a American Express prepaid Card. for it’s the Best.

  • John

    Dude the person that wrote this review is a straight hater of American Express, and probably works for the other rip-off prepaid card companies. Hands down American Express prepaid card is the Best pre-paid card available, and i can only see it getting better in the future. What the person complains about in this article, is ridiculous and stupid. I have a checking account and my bank charges me $1.00 everytime I use the card at a POS. When i have to insert my pin, my bank charges me $2.00, and if i decide to purchase an item online from another country, my bank will charge me a whopping 3.9% foreign transaction fee. For me i purchase alot of goods from other countries, and have been getting hit with these foreign transaction fees from my bank. American Express prepaid charges NO Foreign Transaction fees whatsoever. Pretty much everything is free with the American Express prepaid card. Do note it is the vendor that American Express makes money off of with the Prepaid Card, and not the Cardholder. And that’s a beautiful thing, given i am on a budget and looking to save a few bucks. So bypass the crap that is written in this article, and go cop yourself a American Express prepaid Card. for it’s the Best.

  • John

    Lastly, here’s somewhat of a rundown of the Superiorness of obtaining and using a Prepaid American Express Card.

    The American Express Prepaid Card has no recurring fees. Unlike many other prepaid cards, you keep more of your money in your wallet—where it belongs.

    NO ANNUAL FEES, NO MONTHLY FEES, NO CUSTOMER SERVICE FEES, NO CREDIT CHECKS OR OVERDRAFT FEES, NO TRANSACTION FEES, NO FOREIGN TRANSACTION FEES, ONE AMERICAN EXPRESS FEE-FREE ATM WITHDRAWAL PER MONTH
    Thereafter, American Express will charge $2.00 per ATM withdrawal, which is assessed against the Card balance. Please note: ATM owners/operators may charge their own fees for ATM transactions and balance inquiries.

    • http://www.nerdwallet.com/ NerdWallet

      Hi John,

      You can find our updated review here that incorporates some of the better terms: http://www.nerdwallet.com/blog/2012/american-express-prepaid-direct-deposit/. We do not receive commissions on prepaid debit cards.

      Thanks for reading,
      Anisha

      • John

        Yes, Anisha, but you are focusing on the onsensical deficiencies that such deficiencies are 100% worser with other cards, and you appear to be not wanting to focus on the outstanding overwhelming positiveness of the Amex prepaid card. And the part you talk about in your article about the $4.95 to load the card, is a normal fee that mainly every prepaid card charges to reload. To me the reloading issue you brought up is a dead issue. And you know it’s a dead issue. And if that is an issue, one can always open up a checking account and shoot the money from the checking account to the amex card for free, so then now no 4.95 charge, or put a nice amount of cash on the prepaid card to avoid subsequent reloads. And I’d rather use the amex card than my banks checking debit card for my bank Wells Fargo charges fees for everything under the sun, Unlike Amex that charges NO TRANSACTION FEES, NO FOREIGN TRANSACTION FEES, NO MONTHLY FEES, NO ANNUAL FEES, NO CUSTOMER SERVICE FEES, Allows ONE AMERICAN EXPRESS FEE-FREE ATM WITHDRAWAL PER MONTH
        Thereafter, American Express will charge $2.00 per ATM withdrawal, which is assessed against the Card balance. Listen, I’ve tried everyone of these prepaid cards, and they all rob you with fees to no end. That’s the bottom line… The American Express Prepaid card does not rob the cardholder, they sock it to the card accepting vendors. They are the ones that pay, not the cardholder. And the Amex prepaid card fee schedule reflects that, for Amex pretty much doesn’t basically charge the cardholder for anything. And any company that supports me keeping more money in my pocket , i gotta like’em. So in closing the issues you bring up about the Amex prepaid Card, do not hold water and are mainly frivolous nonsensical issues. And the funny thing again , is that you know this, I still say that you may be somehow affiliated with one of these other prepaid card companies, and afraid that the American Express prepaid , is going to put you’s guys out of business since the American Express prepaid card is such a sweet deal for the cardholder, and is something that the other wanna be prepaid card companies don’t want to deal with for they are money hungry and greedy. Now in closing Anisha, You know that the American Express prepaid card is the best, however you may be happy with paying tons of Transactions Fees, e.g., paying a $1.00 – $2.00 everytime you use a card, or get hit with a 3.9% foreign transaction fee which is what my personal bank Wells fargo charges me. Amex does not charge any of those dasterdly fees…. So Hat’s off to American Express, keep up the good work guys.

    • Gene Boion

      Gene Boion • a few seconds ago

      I am posting it on my business website along with audio tape recording in conversation with Serve Clerk . Serve (American express) pre paid cards can not be used. It doesn’t have 4 digit security code the cleak can tell you your balance and that’s about it. The cards are fraudulent by nature collect them as much as you can and bring to circuit court. Criminal charges have to be brought against Serve for theft by deception

  • John

    Lastly, here’s somewhat of a rundown of the Superiorness of obtaining and using a Prepaid American Express Card.

    The American Express Prepaid Card has no recurring fees. Unlike many other prepaid cards, you keep more of your money in your wallet—where it belongs.

    NO ANNUAL FEES, NO MONTHLY FEES, NO CUSTOMER SERVICE FEES, NO CREDIT CHECKS OR OVERDRAFT FEES, NO TRANSACTION FEES, NO FOREIGN TRANSACTION FEES, ONE AMERICAN EXPRESS FEE-FREE ATM WITHDRAWAL PER MONTH
    Thereafter, American Express will charge $2.00 per ATM withdrawal, which is assessed against the Card balance. Please note: ATM owners/operators may charge their own fees for ATM transactions and balance inquiries.

  • John

    Lastly, here’s somewhat of a rundown of the Superiorness of obtaining and using a Prepaid American Express Card.

    The American Express Prepaid Card has no recurring fees. Unlike many other prepaid cards, you keep more of your money in your wallet—where it belongs.

    NO ANNUAL FEES, NO MONTHLY FEES, NO CUSTOMER SERVICE FEES, NO CREDIT CHECKS OR OVERDRAFT FEES, NO TRANSACTION FEES, NO FOREIGN TRANSACTION FEES, ONE AMERICAN EXPRESS FEE-FREE ATM WITHDRAWAL PER MONTH
    Thereafter, American Express will charge $2.00 per ATM withdrawal, which is assessed against the Card balance. Please note: ATM owners/operators may charge their own fees for ATM transactions and balance inquiries.

    • http://www.nerdwallet.com/ NerdWallet

      Hi John,

      You can find our updated review here that incorporates some of the better terms: http://www.nerdwallet.com/blog/2012/american-express-prepaid-direct-deposit/. We do not receive commissions on prepaid debit cards.

      Thanks for reading,
      Anisha

      • John

        Yes, Anisha, but you are focusing on the onsensical deficiencies that such deficiencies are 100% worser with other cards, and you appear to be not wanting to focus on the outstanding overwhelming positiveness of the Amex prepaid card. And the part you talk about in your article about the $4.95 to load the card, is a normal fee that mainly every prepaid card charges to reload. To me the reloading issue you brought up is a dead issue. And you know it’s a dead issue. And if that is an issue, one can always open up a checking account and shoot the money from the checking account to the amex card for free, so then now no 4.95 charge, or put a nice amount of cash on the prepaid card to avoid subsequent reloads. And I’d rather use the amex card than my banks checking debit card for my bank Wells Fargo charges fees for everything under the sun, Unlike Amex that charges NO TRANSACTION FEES, NO FOREIGN TRANSACTION FEES, NO MONTHLY FEES, NO ANNUAL FEES, NO CUSTOMER SERVICE FEES, Allows ONE AMERICAN EXPRESS FEE-FREE ATM WITHDRAWAL PER MONTH
        Thereafter, American Express will charge $2.00 per ATM withdrawal, which is assessed against the Card balance. Listen, I’ve tried everyone of these prepaid cards, and they all rob you with fees to no end. That’s the bottom line… The American Express Prepaid card does not rob the cardholder, they sock it to the card accepting vendors. They are the ones that pay, not the cardholder. And the Amex prepaid card fee schedule reflects that, for Amex pretty much doesn’t basically charge the cardholder for anything. And any company that supports me keeping more money in my pocket , i gotta like’em. So in closing the issues you bring up about the Amex prepaid Card, do not hold water and are mainly frivolous nonsensical issues. And the funny thing again , is that you know this, I still say that you may be somehow affiliated with one of these other prepaid card companies, and afraid that the American Express prepaid , is going to put you’s guys out of business since the American Express prepaid card is such a sweet deal for the cardholder, and is something that the other wanna be prepaid card companies don’t want to deal with for they are money hungry and greedy. Now in closing Anisha, You know that the American Express prepaid card is the best, however you may be happy with paying tons of Transactions Fees, e.g., paying a $1.00 – $2.00 everytime you use a card, or get hit with a 3.9% foreign transaction fee which is what my personal bank Wells fargo charges me. Amex does not charge any of those dasterdly fees…. So Hat’s off to American Express, keep up the good work guys.

    • Gene Boion

      Gene Boion • a few seconds ago

      I am posting it on my business website along with audio tape recording in conversation with Serve Clerk . Serve (American express) pre paid cards can not be used. It doesn’t have 4 digit security code the cleak can tell you your balance and that’s about it. The cards are fraudulent by nature collect them as much as you can and bring to circuit court. Criminal charges have to be brought against Serve for theft by deception

  • jpostman314

    Lets point out that you can load from a savings account for free and they DO offer direct deposit for free as well. I use both of these features weekly, by far the best prepaid debit card out there.

    • Brian Walker

      Do you find yourself getting your direct deposit early? I have the Rush card and I get mine the Wed before payday

  • jpostman314

    Lets point out that you can load from a savings account for free and they DO offer direct deposit for free as well. I use both of these features weekly, by far the best prepaid debit card out there.

  • jpostman314

    Lets point out that you can load from a savings account for free and they DO offer direct deposit for free as well. I use both of these features weekly, by far the best prepaid debit card out there.

    • Brian Walker

      Do you find yourself getting your direct deposit early? I have the Rush card and I get mine the Wed before payday

  • Vanessa A. Frazier

    Can this card be used for car rentals.

    • charled

      Was wondering the same thing since i need a card to rent from hertz

  • Vanessa A. Frazier

    Can this card be used for car rentals.

  • Vanessa A. Frazier

    Can this card be used for car rentals.

    • charled

      Was wondering the same thing since i need a card to rent from hertz

  • http://www.wistex.com/ WisTex

    American Express Serve offers direct deposit. They even have a promotion going on right now offering to pay you $50 to start using it.

  • http://www.wistex.com/ WisTex

    American Express Serve offers direct deposit. They even have a promotion going on right now offering to pay you $50 to start using it.

  • http://www.wistex.com/ WisTex

    American Express Serve offers direct deposit. They even have a promotion going on right now offering to pay you $50 to start using it.

  • WARREN G

    CARD CAN BE USED AND HAS BEEN USED BY ME FOR CAR RENTALS. I HAVE HAD MY SALARY DEPOSITED VIA DIRECT DEPOSIT AND I HAVE NEVER PAID $11.00 A MONTH EVER. BEST CARD AS FAR AS I AM CONCERNED

  • WARREN G

    CARD CAN BE USED AND HAS BEEN USED BY ME FOR CAR RENTALS. I HAVE HAD MY SALARY DEPOSITED VIA DIRECT DEPOSIT AND I HAVE NEVER PAID $11.00 A MONTH EVER. BEST CARD AS FAR AS I AM CONCERNED

  • WARREN G

    CARD CAN BE USED AND HAS BEEN USED BY ME FOR CAR RENTALS. I HAVE HAD MY SALARY DEPOSITED VIA DIRECT DEPOSIT AND I HAVE NEVER PAID $11.00 A MONTH EVER. BEST CARD AS FAR AS I AM CONCERNED

  • Gene Boion

    I am posting it on my business website along with audio tape recording in conversation with Serve Clerk . Serve (American express) pre paid cards can not be used. It doesn’t have 4 digit security code the cleak can tell you your balance and that’s about it. The cards are fraudulent by nature collect them as much as you can and bring to circuit court. Criminal charges have to be brought against Serve for theft by deception

  • Gene Boion

    I am posting it on my business website along with audio tape recording in conversation with Serve Clerk . Serve (American express) pre paid cards can not be used. It doesn’t have 4 digit security code the cleak can tell you your balance and that’s about it. The cards are fraudulent by nature collect them as much as you can and bring to circuit court. Criminal charges have to be brought against Serve for theft by deception

  • Gene Boion

    I am posting it on my business website along with audio tape recording in conversation with Serve Clerk . Serve (American express) pre paid cards can not be used. It doesn’t have 4 digit security code the cleak can tell you your balance and that’s about it. The cards are fraudulent by nature collect them as much as you can and bring to circuit court. Criminal charges have to be brought against Serve for theft by deception

  • Veronica Lowe

    I have the prepaid card from before they switched to Serve and it definitely DOES have direct deposit loading. the only downside is atm fees, but most towns have that one gas station with an actual free atm.

  • Veronica Lowe

    I have the prepaid card from before they switched to Serve and it definitely DOES have direct deposit loading. the only downside is atm fees, but most towns have that one gas station with an actual free atm.

  • Veronica Lowe

    I have the prepaid card from before they switched to Serve and it definitely DOES have direct deposit loading. the only downside is atm fees, but most towns have that one gas station with an actual free atm.

  • Susan Rapp

    I wonder if the new AMEX Serve card will have the same issues? I have the original AMEX pre-paid card and I have NEVER had so many issues. 4 out of 5 times you try to use the card, it will be declined for some reason or another, usually security. They charge you $1 EVERY time you want to purchase something online. I had a merchant decline my sale because my zip code was wrong. You can NEVER change your zip code on your profile and if you call, they can not help you. The merchant did NOT charge me, but AMEX kept my $350 funds on hold for 10 days!!! On hold for a purchase I never made. BEWARE of any AMEX pre-paid card. I have never used a pre-paid card and I have never left a negative review before. So frustrating!!

  • Guest

    I wonder if the new AMEX Serve card will have the same issues? I have the original AMEX pre-paid card and I have NEVER had so many issues. 4 out of 5 times you try to use the card, it will be declined for some reason or another, usually security. They charge you $1 EVERY time you want to purchase something online. I had a merchant decline my sale because my zip code was wrong. You can NEVER change your zip code on your profile and if you call, they can not help you. The merchant did NOT charge me, but AMEX kept my $350 funds on hold for 10 days!!! On hold for a purchase I never made. BEWARE of any AMEX pre-paid card. I have never used a pre-paid card and I have never left a negative review before. So frustrating!!

  • Guest

    I wonder if the new AMEX Serve card will have the same issues? I have the original AMEX pre-paid card and I have NEVER had so many issues. 4 out of 5 times you try to use the card, it will be declined for some reason or another, usually security. They charge you $1 EVERY time you want to purchase something online. I had a merchant decline my sale because my zip code was wrong. You can NEVER change your zip code on your profile and if you call, they can not help you. The merchant did NOT charge me, but AMEX kept my $350 funds on hold for 10 days!!! On hold for a purchase I never made. BEWARE of any AMEX pre-paid card. I have never used a pre-paid card and I have never left a negative review before. So frustrating!!

  • Lialika Fara Frika

    I am using the Amex prepaid card for 4 years now and I honestly, closed all my checking accounts since I have this card.
    One time I had an issue with this card and if I remember correctly, the whole Amex network has some issues at the time, otherwise I am loving it.
    I get my direct deposit from my job directly onto that card and it’s always accurate and yes, ATM fees are just like any other banks and I had citizens bank, Bank of America and Wachovia before it became Wells Fargo and they all had some sort of monthly fees but with this card, I am happy. I won’t spend what I don’t have! :)
    The downside would be that you can have a max bal of $5000 and no more that that.
    I use this card as a back up funding for my paypal, I buy from amazon etc and never had any extra fees.

  • Lialika Fara Frika

    I am using the Amex prepaid card for 4 years now and I honestly, closed all my checking accounts since I have this card.
    One time I had an issue with this card and if I remember correctly, the whole Amex network has some issues at the time, otherwise I am loving it.
    I get my direct deposit from my job directly onto that card and it’s always accurate and yes, ATM fees are just like any other banks and I had citizens bank, Bank of America and Wachovia before it became Wells Fargo and they all had some sort of monthly fees but with this card, I am happy. I won’t spend what I don’t have! :)
    The downside would be that you can have a max bal of $5000 and no more that that.
    I use this card as a back up funding for my paypal, I buy from amazon etc and never had any extra fees.
    Also I can use vanilla cards if I want to put cash on this card which costs 3.95 but at this point I don’t need it since I get DD.

  • Lialika Fara Frika

    I am using the Amex prepaid card for 4 years now and I honestly, closed all my checking accounts since I have this card.
    One time I had an issue with this card and if I remember correctly, the whole Amex network has some issues at the time, otherwise I am loving it.
    I get my direct deposit from my job directly onto that card and it’s always accurate and yes, ATM fees are just like any other banks and I had citizens bank, Bank of America and Wachovia before it became Wells Fargo and they all had some sort of monthly fees but with this card, I am happy. I won’t spend what I don’t have! :)
    The downside would be that you can have a max bal of $5000 and no more that that.
    I use this card as a back up funding for my paypal, I buy from amazon etc and never had any extra fees.
    Also I can use vanilla cards if I want to put cash on this card which costs 3.95 but at this point I don’t need it since I get DD.

  • dan

    useful for putting money on a card for my step-daughter. so from my bank account to her card.

  • dan

    useful for putting money on a card for my step-daughter. so from my bank account to her card.

  • dan

    useful for putting money on a card for my step-daughter. so from my bank account to her card.

  • Keith Studley

    I wanted to let everyone know that this article does not apply to the Serve card. I have been using the Serve card since April, and have yet to have any issues with it, at all, other than certain merchants not accepting American Express, which is fine, that’s why I do not have my direct deposits going on to the card, I do have my other card, linked to the Serve Card, so I can load my $200 per day from one card to another. Overall, the Serve card is worth it, as I have yet to pay 1 fee. Most of the time, I sell some virtual world currency to my paypal, and then send it to Serve, with me doing that (I have done it with as little as $1), my monthly fee is waived. Can’t do that with most of the other cards out there. Definitely worth it. Just be cautious, as there is no way to use the Serve card as a debit card at the register and attempt to get cash back. That would be something that I would like to see, but overall, this card is worth it!

  • Keith Studley

    I wanted to let everyone know that this article does not apply to the Serve card. I have been using the Serve card since April, and have yet to have any issues with it, at all, other than certain merchants not accepting American Express, which is fine, that’s why I do not have my direct deposits going on to the card, I do have my other card, linked to the Serve Card, so I can load my $200 per day from one card to another. Overall, the Serve card is worth it, as I have yet to pay 1 fee. Most of the time, I sell some virtual world currency to my paypal, and then send it to Serve, with me doing that (I have done it with as little as $1), my monthly fee is waived. Can’t do that with most of the other cards out there. Definitely worth it. Just be cautious, as there is no way to use the Serve card as a debit card at the register and attempt to get cash back. That would be something that I would like to see, but overall, this card is worth it!

  • Keith Studley

    I wanted to let everyone know that this article does not apply to the Serve card. I have been using the Serve card since April, and have yet to have any issues with it, at all, other than certain merchants not accepting American Express, which is fine, that’s why I do not have my direct deposits going on to the card, I do have my other card, linked to the Serve Card, so I can load my $200 per day from one card to another. Overall, the Serve card is worth it, as I have yet to pay 1 fee. Most of the time, I sell some virtual world currency to my paypal, and then send it to Serve, with me doing that (I have done it with as little as $1), my monthly fee is waived. Can’t do that with most of the other cards out there. Definitely worth it. Just be cautious, as there is no way to use the Serve card as a debit card at the register and attempt to get cash back. That would be something that I would like to see, but overall, this card is worth it!

    • chrisj979

      You forgot to mention that you can reload the serve card for FREE at any CVS, just bring your card and cash to the register. You will need your ID if you’re adding more than $200, but it’s still FREE reloads can’t beat it. And I have bank accounts but my NEED for a prepaid card is online shopping. I will never again use my major accounts for those types of transactions. I put on what I want to spend and spend it, if someone steals the info oh well its a lot easier to manage in case of someone stealing your card info. Also great for my 14 year old when I’m out of pocket. So no the card is not just for the poor or people with bad credit it has many uses…horrible article.

  • chrisj979

    You forgot to mention that you can reload the serve card for FREE at any CVS, just bring your card and cash to the register. You will need your ID if you’re adding more than $200, but it’s still FREE reloads can’t beat it. And I have bank accounts but my NEED for a prepaid card is online shopping. I will never again use my major accounts for those types of transactions. I put on what I want to spend and spend it, if someone steals the info oh well its a lot easier to manage in case of someone stealing your card info. Also great for my 14 year old when I’m out of pocket. So no the card is not just for the poor or people with bad credit it has many uses…horrible article.

  • chrisj979

    You forgot to mention that you can reload the serve card for FREE at any CVS, just bring your card and cash to the register. You will need your ID if you’re adding more than $200, but it’s still FREE reloads can’t beat it. And I have bank accounts but my NEED for a prepaid card is online shopping. I will never again use my major accounts for those types of transactions. I put on what I want to spend and spend it, if someone steals the info oh well its a lot easier to manage in case of someone stealing your card info. Also great for my 14 year old when I’m out of pocket. So no the card is not just for the poor or people with bad credit it has many uses…horrible article.

  • Michael Williams

    well i have the amerx serve card and its great for me cause it doesn’t cost me anything to load money where i live and when i use it i just swipe and it works like having a credit card almost except I’m only spending what i put on it. and the offers are great as well. I personally think this is the best prepaid card there is

  • Michael Williams

    well i have the amerx serve card and its great for me cause it doesn’t cost me anything to load money where i live and when i use it i just swipe and it works like having a credit card almost except I’m only spending what i put on it. and the offers are great as well. I personally think this is the best prepaid card there is

  • Michael Williams

    well i have the amerx serve card and its great for me cause it doesn’t cost me anything to load money where i live and when i use it i just swipe and it works like having a credit card almost except I’m only spending what i put on it. and the offers are great as well. I personally think this is the best prepaid card there is

  • Michael Williams

    I also had money held on my card but for only 8 days. was mad at first but when the money was put back on the card it was right on time so i have no complaints as a new user

  • Michael Williams

    I also had money held on my card but for only 8 days. was mad at first but when the money was put back on the card it was right on time so i have no complaints as a new user

  • Michael Williams

    I also had money held on my card but for only 8 days. was mad at first but when the money was put back on the card it was right on time so i have no complaints as a new user

  • Suzette Vough

    They do have direct deposit now. I have only had it for a few months, my paychecks always go in 2 to 3 days early and I have only been pleased. NO fees whatsoever when you direct deposit your paycheck.

  • Suzette Vough

    They do have direct deposit now. I have only had it for a few months, my paychecks always go in 2 to 3 days early and I have only been pleased. NO fees whatsoever when you direct deposit your paycheck.