BP Credit Card Rewards Program Changes - NerdWallet
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BP Credit Card Rewards Program Changes

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Just as it was recovering (sort of) from its PR nightmare, BP decided to slash rewards on its branded credit card, the BP Credit Card. The card, once considered among the best gas cards available, is now mediocre at best. Originally, it gave 5% back on BP gas, plus 2% on travel and dining and 1% elsewhere. The best part? It gave double rewards – that’s 10%, 4% and 2% – for the first 60 days. Now, well, not so much. It’s a veritable minefield of terms and conditions gotchas, and for all its nice looks, it’s no longer a Nerd favorite.

How far the mighty have fallen

Unwilling to have even one good thing associated with their brand, even if it’s just a credit card, BP sent out a mailer to cardholders announcing a change to its rewards structure. Effective March 3rd, the new “Pump Rewards” kick in:

  • Earn 15 cents off per gallon per $100 spent at BP, up to 20 gallons
  • Earn 5 cents off per gallon per $100 spent elsewhere, up to 20 gallons
  • For the first 60 days after the account opens, earn 25 cents off per gallon per $100 spent anywhere if you’re a new cardholder, up to 20 gallons

You might be thinking to yourself, “25 cents off per gallon? That sounds downright good!” But wait for it…

BP to cardholders: 

Let the fine print games begin! You can redeem your rewards in two ways: as a fuel rebate, and as a statement credit.

At-the-pump rebate: You accumulate rebates at a rate of 0.0015 per $1 spent at BP gas, which works out to 15 cents off per gallon once you’ve spent $100. You then choose to redeem your rewards at the pump. But when it comes time to actually use your credit, you’re hit by the fine print:

  • You can’t bring the price of gas down to $0. So if gas cost $3 a gallon, you can’t spend $2,000 and earn enough of a rebate credit to get free gas.
  • You can only apply the rebate to one fill-up. Since most of us don’t have 20-gallon tanks, this is a huge limiting factor. If you’re filling up a Prius, you just cut the value of your rewards by more than half.
  • The rebate only applies to up to 20 gallons, so even if you did have an Army-grade vehicle that held 100 gallons, you’d still be limited to $3 in savings per $100 spent at BP.

So if you redeem for a rebate, the absolute best value you’d get is 3% on BP gas and 1% elsewhere, and 5% back on the first 60 days. Keep in mind that the 60-day perk is available only if you are a new cardholder – just switching rewards programs won’t cut it. But in all likelihood, your rewards rate will be a lot lower. If your tank holds only 10 gallons, your rewards rate is just 1.5%, 0.5% and 2.5%, respectively.

Statement credit rebate: If you go this route, you get a statement credit of $15 for every $1 you earn in rebates. This means that to earn a $1 credit, you’d have to spend:

  • $44.44 on BP gas
  • $133.33 everywhere else
  • $26.66 during the promotional period

How do those rewards rates stack up? That’s

  • 2.25% back on BP gas
  • 0.75% back everywhere else
  • 3.75% back during the promotional period

Sound terrible? The 3.75% back isn’t too bad…yet. Wait for it. Here comes the fine print:

Your statement credit does not apply to your minimum payment.

Let’s imagine that you’ve accumulated a $15 statement credit, your minimum payment is $15 and your balance is $25. Theoretically, you should be on the hook for $10, because the $15 statement credit is applied to your $25 balance. Not so fast. BP requires you to pay $15, no matter if you have enough rewards that your effective balance is less than that. You’d have to spread your $15 statement credit over two billing periods, and if you should mistakenly send in a $10 payment, watch out for late payment fees, a penalty interest rate, and a slap to the credit score.

The best reason to not get the BP Credit Card: all the other options

At the end of all this, you might still be thinking that the 60-day promotional 5% rebate 3.75% statement credit is still worthwhile. Here’s why it isn’t. Let’s say you spend $1,000 in the first 60 days. Your signup bonus is worth $50 max if you use it as a gas rebate (remember: applicable to only one fill-up!) or $37.50 as a statement credit that’s just waiting to screw you over.

On the other hand, look at the Chase Freedom®’s signup bonus: Earn a $150 Bonus after you spend $500 on purchases in your first 3 months from account opening. Plus, it gives 5% rewards on rotating bonus categories as well as 1% elsewhere. Some years, gas is featured as a 5% category for two quarters, so you average 3% rewards on gas. That’s not to mention rewards on groceries, eating out, and more.

If that doesn’t dissuade you from the old BP, take a look at the Blue Cash Preferred® Card from American Express. It gives 3% cash back on gas, plus 6% on groceries (up to $6k/year), 3% at select department stores and 1% elsewhere. It gives cash back, so there aren’t any silly minimum balance or one-time-fill-up gimmicks. There’s a $75 annual fee, but spend $25 a week on groceries and it has already outstripped the BP Credit Card with room to spare.

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  • Matt

    That’s a very fitting title. And it’s exactly how I feel after being a loyal BP customer for years, including during the fiasco in 2010. I was disappointed to receive my letter from BP/Chase yesterday explaining the change. Since I have a BP Visa Signature card, in addition to the “Pump Rewards” rates mentioned above, I’ll be able to earn 10 cents per gallon per $100 spent on eligible travel and restaurant purchases. I’m not sure if fast food is excluded as it was for my original card, and I hope that “travel” refers to hotels, car rentals, and airfare (including baggage fees) as it did before. For these purchases, that would translate to 2.0% worth of BP gas (but only if I purchase 20 gallons). Since my car’s tank is smaller and fill-ups are usually around 16 gallons, my effective rebate rate would only be about 1.6% for dining and travel purchases (1.5% for the statement credit rebate option).

    This used to be my default card, but once March arrives, I’ll probably only use it on rare travel occasions. I guess it’s time to take a serious look at the PenFed Visa Platinum Cashback Rewards Card, but I just read that they’re lowering their cash back rate from 1.0% to to 0.25% for all other purchases. It makes you wonder if they’ll want to lower the 5% cash back rate for gasoline soon.

  • Matt

    That’s a very fitting title. And it’s exactly how I feel after being a loyal BP customer for years, including during the fiasco in 2010. I was disappointed to receive my letter from BP/Chase yesterday explaining the change. Since I have a BP Visa Signature card, in addition to the “Pump Rewards” rates mentioned above, I’ll be able to earn 10 cents per gallon per $100 spent on eligible travel and restaurant purchases. I’m not sure if fast food is excluded as it was for my original card, and I hope that “travel” refers to hotels, car rentals, and airfare (including baggage fees) as it did before. For these purchases, that would translate to 2.0% worth of BP gas (but only if I purchase 20 gallons). Since my car’s tank is smaller and fill-ups are usually around 16 gallons, my effective rebate rate would only be about 1.6% for dining and travel purchases (1.5% for the statement credit rebate option).

    This used to be my default card, but once March arrives, I’ll probably only use it on rare travel occasions. I guess it’s time to take a serious look at the PenFed Visa Platinum Cashback Rewards Card, but I just read that they’re lowering their cash back rate from 1.0% to to 0.25% for all other purchases. It makes you wonder if they’ll want to lower the 5% cash back rate for gasoline soon.

  • Stu

    I came to the same conclusions when doing the new math. I’ve used this card as my primary card for over 40 years (got it when it was originally a Sohio gas card) and have loyally bought BP gas all these years. They must think I’m stupid and can’t figure this out. Well, I am no longer going to search out BP stations anymore. May times it was the 5% rebate that made them a good price alternative to other stations in the area. Now I have no reason to buy their gas. Last year my wife and I charged over $44,000 on this card. On March 3, we’ll begin using another card instead since BP evidently doesn’t care that they will lose my $44,000 in card purchases.

  • Stu

    I came to the same conclusions when doing the new math. I’ve used this card as my primary card for over 40 years (got it when it was originally a Sohio gas card) and have loyally bought BP gas all these years. They must think I’m stupid and can’t figure this out. Well, I am no longer going to search out BP stations anymore. May times it was the 5% rebate that made them a good price alternative to other stations in the area. Now I have no reason to buy their gas. Last year my wife and I charged over $44,000 on this card. On March 3, we’ll begin using another card instead since BP evidently doesn’t care that they will lose my $44,000 in card purchases.

  • Louie

    Perfect article. My thoughts exactly. I just cashed in the last few dollars from my BP Visa and now I’ll be using my Freedom Visa which is 5% back on all gas purchases this quarter!

  • Louie

    Perfect article. My thoughts exactly. I just cashed in the last few dollars from my BP Visa and now I’ll be using my Freedom Visa which is 5% back on all gas purchases this quarter!

  • RG

    Glad to see that my math was correct. Was trying to figure how to use two vehicles to be able to put in 20 gallons of gasoline in one pumping. I have loved this card. My entire family uses the BP card and have faithfully sought out BP stations on trips. I will be switching to another card immediately, preferably one that does not charge international fees.
    IF BP wants my many thousands of dollars of business each year, they better retract and fast.

  • RG

    Glad to see that my math was correct. Was trying to figure how to use two vehicles to be able to put in 20 gallons of gasoline in one pumping. I have loved this card. My entire family uses the BP card and have faithfully sought out BP stations on trips. I will be switching to another card immediately, preferably one that does not charge international fees.
    IF BP wants my many thousands of dollars of business each year, they better retract and fast.

  • Millermomma

    I used my bp card every time for gas. Really feeling screwed over as soon as I read the flyer and did the math. Looks like they will be losing valuable customers.

  • Millermomma

    I used my bp card every time for gas. Really feeling screwed over as soon as I read the flyer and did the math. Looks like they will be losing valuable customers.

  • http://twitter.com/jstatad Tad Miller

    I won’t be coming back. I was loyal even though the disaster in the Gulf. Now they send this insulting and intentionally confusing letter and expect me to think its a good thing. This is how you pay off my loyalty? Good luck with that.

  • Tad Miller

    I won’t be coming back. I was loyal even though the disaster in the Gulf. Now they send this insulting and intentionally confusing letter and expect me to think its a good thing. This is how you pay off my loyalty? Good luck with that.

  • Pburg1

    I agree with all who have commented. I think BP is hoping their customers don’t do the math and just believe the hype that they are getting an improved rewards program. Notice the bold print,”Exciting new ways to earn and redeem”. Time to say goodbye to BP.

  • Pburg1

    I agree with all who have commented. I think BP is hoping their customers don’t do the math and just believe the hype that they are getting an improved rewards program. Notice the bold print,”Exciting new ways to earn and redeem”. Time to say goodbye to BP.

  • Bantz1

    I did a search to confirm my initial number crunching hunch that rewards were effectively cut in half. I had been putting a lot of expenses on this card, but this card is likely to sit idle for a long time now. I’ll use other programs. BP just cut their own throat. If nothing else, I’ll go elsewhere just to spite their new sparkly marketing and accounting practices.

  • Bantz1

    I did a search to confirm my initial number crunching hunch that rewards were effectively cut in half. I had been putting a lot of expenses on this card, but this card is likely to sit idle for a long time now. I’ll use other programs. BP just cut their own throat. If nothing else, I’ll go elsewhere just to spite their new sparkly marketing and accounting practices.

  • Nochump

    Thanks for the info. The BP card has gone from best to worst in one fell swoop. I have been putting all my gas, grocery and restaurant charges on my BP card and was well rewarded.. No more. I’m filling out a Chase Freedom card application right now.

  • Nochump

    Thanks for the info. The BP card has gone from best to worst in one fell swoop. I have been putting all my gas, grocery and restaurant charges on my BP card and was well rewarded.. No more. I’m filling out a Chase Freedom card application right now.

  • BP is Stupid!

    Yeah, I had to read the BP announcement letter a few times to understand what it was saying. (That was a BIG clue as to what I was about to get!) BP Marketing has screwed up big time going from a card that I was really happy with (and kept me going to BP stations) to now looking for a new card. I guess they’re not going to miss my $20K in charges. Don’t they ever field test these promotions before they commit? Stupid management. Bye, bye BP!

  • BP is Stupid!

    Yeah, I had to read the BP announcement letter a few times to understand what it was saying. (That was a BIG clue as to what I was about to get!) BP Marketing has screwed up big time going from a card that I was really happy with (and kept me going to BP stations) to now looking for a new card. I guess they’re not going to miss my $20K in charges. Don’t they ever field test these promotions before they commit? Stupid management. Bye, bye BP!

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  • http://piano.detwiler.us Tune

    When I read the notice in my statement, I had suspicion a shaft was in progress. Indeed it is.

  • http://piano.detwiler.us Tune

    When I read the notice in my statement, I had suspicion a shaft was in progress. Indeed it is.

  • Dumb move BP

    You are CORRECT, the new program is great for BP but is really bad for the card holder. Instead of getting 5% back on BP purchases the most you can get is 3%. Actually since you are getting “free” gas then you are getting 5% back on that purchase on purchase of this gas – this would imply that you are getting less that 3% back on your BP purchases. In addition, most cars do not have the ability to fill up with 20 gallons so to take advantage of the deal a person would need to bring empty gas cans.

    I only see this deal as BAD for the card holder.

  • Dumb move BP

    You are CORRECT, the new program is great for BP but is really bad for the card holder. Instead of getting 5% back on BP purchases the most you can get is 3%. Actually since you are getting “free” gas then you are getting 5% back on that purchase on purchase of this gas – this would imply that you are getting less that 3% back on your BP purchases. In addition, most cars do not have the ability to fill up with 20 gallons so to take advantage of the deal a person would need to bring empty gas cans.

    I only see this deal as BAD for the card holder.

  • Nahho

    Great article. I had calculated the math the same way, but then I also thought, look at how complicated they made this. The average consumer won’t have a clue what’s happening — as Chase/BP would like it.

  • Nahho

    Great article. I had calculated the math the same way, but then I also thought, look at how complicated they made this. The average consumer won’t have a clue what’s happening — as Chase/BP would like it.

  • Randy Henry

    My BP Visa goes back to 1992. It was a hoot to give those $25 gift cards out to people in need and whatever. The “new” system smelled like there was a rat in the wood pile, and sure enough, this fine article explained it thoroughly. This 20 year cardholder is through with them.

  • Randy Henry

    My BP Visa goes back to 1992. It was a hoot to give those $25 gift cards out to people in need and whatever. The “new” system smelled like there was a rat in the wood pile, and sure enough, this fine article explained it thoroughly. This 20 year cardholder is through with them.

  • Dot

    I agree. The BP Visa used to be a great card. I really get the shaft with the new program because my car only has a 13 gallon tank. The reward is for up to 20 gallons, but you don’t get to split it among vehicles or fill-ups. Yes, the new program is a complete and total rip-off. I’ll probably opt for the Amex Blue Preferred to replace it.

  • Dot

    I agree. The BP Visa used to be a great card. I really get the shaft with the new program because my car only has a 13 gallon tank. The reward is for up to 20 gallons, but you don’t get to split it among vehicles or fill-ups. Yes, the new program is a complete and total rip-off. I’ll probably opt for the Amex Blue Preferred to replace it.

  • 123_678

    Chase is doing what Shell Citi Bank did last year.

    Both of these banks now employ marketing genius’s from the Sales Prevention Team.

    I told the BP station tonight this would be my LAST PURCHASE OF BP GAS.

    Just watch the sales decline, no wait they are raping us on the price so it won’t show in dollars, but in gallons.

    Too bad for them, they lost $3000 in gasoline purchases alone along with my other charges last year.

    Never enough for the greedy, always enough for the needy.

  • 123_678

    Chase is doing what Shell Citi Bank did last year.

    Both of these banks now employ marketing genius’s from the Sales Prevention Team.

    I told the BP station tonight this would be my LAST PURCHASE OF BP GAS.

    Just watch the sales decline, no wait they are raping us on the price so it won’t show in dollars, but in gallons.

    Too bad for them, they lost $3000 in gasoline purchases alone along with my other charges last year.

    Never enough for the greedy, always enough for the needy.

  • Jcunningham

    I have been a loyal customer of BP for many years. I have enjoyed the service and rewards, but will not activate my new cards. I will be switching to Chase or another card. I spent over $5000 on two cards last year. No way with the new system

  • Jcunningham

    I have been a loyal customer of BP for many years. I have enjoyed the service and rewards, but will not activate my new cards. I will be switching to Chase or another card. I spent over $5000 on two cards last year. No way with the new system

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  • Sureshot006

    The change makes the BP signature visa a 3, 2, 1 program if you can put 20 gallons in your tank. 3% off gas, 2% travel/restaurants, 1% all else. Ex: $150/$100x$0.15×20 gal = $4.50. $4.50/$150 = 3%. It works the same way for the 2% and 1% categories.
    If you can’t put 20 gallons in your tank, or wish to use other gas stations, this card is not the one.

  • Sureshot006

    The change makes the BP signature visa a 3, 2, 1 program if you can put 20 gallons in your tank. 3% off gas, 2% travel/restaurants, 1% all else. Ex: $150/$100x$0.15×20 gal = $4.50. $4.50/$150 = 3%. It works the same way for the 2% and 1% categories.
    If you can’t put 20 gallons in your tank, or wish to use other gas stations, this card is not the one.

  • 123_678

    Spoke with another BP station on Thursday and told him how bad the new card was. He said they had a big meeting at BP and the card is better then ever before. I told him he would lose business, once people received the first statement and figured out how much they lost in rewards. He thought I was wrong and I told him I called Chase BP and read ALL THE FINE PRINT to confirm the changes. Told him good luck.

  • 123_678

    Spoke with another BP station on Thursday and told him how bad the new card was. He said they had a big meeting at BP and the card is better then ever before. I told him he would lose business, once people received the first statement and figured out how much they lost in rewards. He thought I was wrong and I told him I called Chase BP and read ALL THE FINE PRINT to confirm the changes. Told him good luck.

  • http://www.facebook.com/people/Andy-Baetz/100000073917025 Andy Baetz

    I think you forgot to add that in the past some PB stations, where they had a cash price,would charge you the cash price and you would also get the 5% rebate from BP. Today, 03/04/2012, when I purchased gas I responded to the pump’s prompting that I wanted to take the statement credit and hoped I would get the cash price. Will no more, the pump would not accept my answer and sell me the gas until I relented and said yes to the at the pump 10 cent Pump Reward. Of course my little car only took 9.691 gallons. Our gas bill is normally around $350 per month so why did they only give me a $0.10/GAL discount and no cash price? I am not happy.

  • http://www.facebook.com/people/Andy-Baetz/100000073917025 Andy Baetz

    I think you forgot to add that in the past some PB stations, where they had a cash price,would charge you the cash price and you would also get the 5% rebate from BP. Today, 03/04/2012, when I purchased gas I responded to the pump’s prompting that I wanted to take the statement credit and hoped I would get the cash price. Will no more, the pump would not accept my answer and sell me the gas until I relented and said yes to the at the pump 10 cent Pump Reward. Of course my little car only took 9.691 gallons. Our gas bill is normally around $350 per month so why did they only give me a $0.10/GAL discount and no cash price? I am not happy.

  • MiHiKatahdin

    Yes, and here’s another reason to leave BP unless I missed this in the article. My BP station is now charging me FIVE CENTS MORE PER GALLON for the privilege of using my BP card. Bye-bye, BP

  • MiHiKatahdin

    Yes, and here’s another reason to leave BP unless I missed this in the article. My BP station is now charging me FIVE CENTS MORE PER GALLON for the privilege of using my BP card. Bye-bye, BP

  • jrw

    Fantastic article. I have not had the time or patience to figure out this insane new “rewards” program, (exactly the intention of the marketing geniuses behind this) but I knew it was not good. I guess I can somewhat rationalize the need to scale back the rebate amounts given the banking/economic mess we are in, but as an educated consumer I am insulted that they’ve made it so damned confusing. I might have been ok if they were honest and just said, “hey, we need to cut the 5%/2%/1% system in half” or something like that. I used to recommend this card to everyone and was 100% loyal to BP due to the savings. I will be dumping the card for that Amex or Chase Freedom.

  • jrw

    Fantastic article. I have not had the time or patience to figure out this insane new “rewards” program, (exactly the intention of the marketing geniuses behind this) but I knew it was not good. I guess I can somewhat rationalize the need to scale back the rebate amounts given the banking/economic mess we are in, but as an educated consumer I am insulted that they’ve made it so damned confusing. I might have been ok if they were honest and just said, “hey, we need to cut the 5%/2%/1% system in half” or something like that. I used to recommend this card to everyone and was 100% loyal to BP due to the savings. I will be dumping the card for that Amex or Chase Freedom.

  • Kblen

    I’m going on 80 yr’s. old. Use to look for BP stations when traveling. Just finished my coarse of “Computers For The Petrified”. Trying to work out the BP figures is just as bad. Thanks for the tips. My Discover card gives 5% although admitedly only on certain months. Guess I’ll wait for BP to get it’s head back on straight.

    • http://www.nerdwallet.com/ NerdWallet

      Hey there! Fully agreed – I spent a lot of time with a pencil and paper trying to figure out what BP was talking about. But if it’s a 5% rotating cash back card you’re after, I’d suggest the Chase Freedom. It gives 1% back on non-rewards purchases from the get-go, while the Discover More gives 0.25% on the first $3,000 and 1% thereafter. Plus, the Freedom has a $200 signup bonus. and the More doesn’t have one at all (as of 3/12/12).

  • Kblen

    I’m going on 80 yr’s. old. Use to look for BP stations when traveling. Just finished my coarse of “Computers For The Petrified”. Trying to work out the BP figures is just as bad. Thanks for the tips. My Discover card gives 5% although admitedly only on certain months. Guess I’ll wait for BP to get it’s head back on straight.

    • http://www.nerdwallet.com/ NerdWallet

      Hey there! Fully agreed – I spent a lot of time with a pencil and paper trying to figure out what BP was talking about. But if it’s a 5% rotating cash back card you’re after, I’d suggest the Chase Freedom. It gives 1% back on non-rewards purchases from the get-go, while the Discover More gives 0.25% on the first $3,000 and 1% thereafter. Plus, the Freedom has a $200 signup bonus. and the More doesn’t have one at all (as of 3/12/12).

  • John

    My wife and I both have BP cards. A reward is only available to one of us. Not to mention, I had to call Chase to get my previous awards applied to my account. Chase/BP has all intentions of keeping those past rewards. I had almost $75 in old rewards

  • John

    My wife and I both have BP cards. A reward is only available to one of us. Not to mention, I had to call Chase to get my previous awards applied to my account. Chase/BP has all intentions of keeping those past rewards. I had almost $75 in old rewards

  • Jj77

    Your right john…I just looked at my account and I had over 25 dollars in old rebates and when I went to my rewards section they were gone. I called them up and the guy blamed it on “Site Maintenance”. I just told him to roll it over to my statement, and now that this card is on the shitter, I am going to use my discover open road that I have as my backup. I loved going to BP to get that 5% discount. Now BP is gas station of the past. Thanks BP for being so cheap, you just lost my 2,000 dollars a year worth of gas purchases.

  • Jj77

    Your right john…I just looked at my account and I had over 25 dollars in old rebates and when I went to my rewards section they were gone. I called them up and the guy blamed it on “Site Maintenance”. I just told him to roll it over to my statement, and now that this card is on the shitter, I am going to use my discover open road that I have as my backup. I loved going to BP to get that 5% discount. Now BP is gas station of the past. Thanks BP for being so cheap, you just lost my 2,000 dollars a year worth of gas purchases.

  • stealthgt

    To earn 1$ credit, you really need to spend this much:

    $666.66 on BP gas (not $44.44)
    $2,000 everywhere else (not $133.33)
    $400 during the promotional period (not $26.66)

    However, the reward percentages are correct.

  • stealthgt

    To earn 1$ credit, you really need to spend this much:

    $666.66 on BP gas (not $44.44)
    $2,000 everywhere else (not $133.33)
    $400 during the promotional period (not $26.66)

    However, the reward percentages are correct.

  • Silverback

    I have been a Chase BP cardholder for years… not anymore! I just applied for the Chase Freedom card and got approved and it took me less than 3 minutes. An option is available to preload your application information from your Chase BP account… very easy! I suggest you do the same… screw BP!

  • Silverback

    I have been a Chase BP cardholder for years… not anymore! I just applied for the Chase Freedom card and got approved and it took me less than 3 minutes. An option is available to preload your application information from your Chase BP account… very easy! I suggest you do the same… screw BP!

  • james

    When I called Chase asking about the rewards, I was told you don’t get anything on the on your other purchases its only BP gas and grocery stores. I used to put everything on this card to maximize my rewards. Once I get a $1 im using my chase freedom card 1% on everything and 5% on quarterly promotions.

  • james

    When I called Chase asking about the rewards, I was told you don’t get anything on the on your other purchases its only BP gas and grocery stores. I used to put everything on this card to maximize my rewards. Once I get a $1 im using my chase freedom card 1% on everything and 5% on quarterly promotions.

  • zman

    I agree with the BP analysis. Had the old card for years..it was the best. Now it’s confusing and designed to screw the consumer. If you didn’t have to waste points on less than a 20 gal fill up it wouldn’t have been so bad. But when BP is making record profits. it’s really more bad pr to screw the little guy.

  • zman

    I agree with the BP analysis. Had the old card for years..it was the best. Now it’s confusing and designed to screw the consumer. If you didn’t have to waste points on less than a 20 gal fill up it wouldn’t have been so bad. But when BP is making record profits. it’s really more bad pr to screw the little guy.

  • sandw

    Same situation for me. Had to call to get old Reward’s rebate and then could only get it applied as credit on the account. Everything regarding the old rebate program has disappeared from the Internet. Unfortunately I had let the rewards grow for some time so it was a double shot of taking benefits away from another previously loyal BPcard user.
    I also will be using other more consumer friendly and rewarding credit cards in the future – starting now…

  • sandw

    Same situation for me. Had to call to get old Reward’s rebate and then could only get it applied as credit on the account. Everything regarding the old rebate program has disappeared from the Internet. Unfortunately I had let the rewards grow for some time so it was a double shot of taking benefits away from another previously loyal BPcard user.
    I also will be using other more consumer friendly and rewarding credit cards in the future – starting now…

  • FLSaver

    I saw the announcement of this program in the mail and said “screw that”. Cut the card up. Goodbye.

  • FLSaver

    I saw the announcement of this program in the mail and said “screw that”. Cut the card up. Goodbye.

  • Shannon

    Another kicker is that you can’t redeem the gas points at all BP stations. For instance, in Columbus Ohio (and how large is that city?) there are only 6, yes 6!, stations that you can redeem points at.

  • Shannon

    Another kicker is that you can’t redeem the gas points at all BP stations. For instance, in Columbus Ohio (and how large is that city?) there are only 6, yes 6!, stations that you can redeem points at.

  • Coryhdwe

    my new b p rewards program stinks big time . i guess its time to look for a better card after29 years of having ther card. their new website leaves a lot to be desired also.

  • Coryhdwe

    my new b p rewards program stinks big time . i guess its time to look for a better card after29 years of having ther card. their new website leaves a lot to be desired also.

  • Michael

    You nailed it – I just called BP and told them exactly that. They apparently need to screw us ( their loyal gas customers ) to pay for the Gulf oil spill.

  • Michael

    You nailed it – I just called BP and told them exactly that. They apparently need to screw us ( their loyal gas customers ) to pay for the Gulf oil spill.

  • Trec1

    I want to know what happened to the points that I had previously accumulated?

    • ATA

      call BP customer service and ask them to apply it to your balance like I did but you will never get it thru $25.00 checks anymore. It’s sucks. I was using BP card for more than 5 years and not using any other gas stations but now no more BP.

  • Trec1

    I want to know what happened to the points that I had previously accumulated?

    • ATA

      call BP customer service and ask them to apply it to your balance like I did but you will never get it thru $25.00 checks anymore. It’s sucks. I was using BP card for more than 5 years and not using any other gas stations but now no more BP.

  • Trec1

    I have had this credit card for nearly 35 years and it is going to the cancel list. The worst part is that there is one BP gas station in my area.??????

  • Trec1

    I have had this credit card for nearly 35 years and it is going to the cancel list. The worst part is that there is one BP gas station in my area.??????

  • David

    In my area using a credit card costs me $0.10 more per gallon. If I’m not mistaken I’ll gain that plus whatever percentage BP gives me. With the Blue Cash card I get 3% back which @ my last fill-up was $3.69 – about $0.11 = $3.58, $0.01 less than with cash. Even with my Chase Freedom card, during the 5% bonus months it would be a discount of $0.18 bringing it down to $3.51. After BPs approx 3% discount from the cash price of $3.59/gallon it would drop to $3.47. That’s better on a consistent basis, not just two quarters from the year. Also, your concern about the statement credit seems to be irrelevant if I pay my balance in full.

  • David

    In my area using a credit card costs me $0.10 more per gallon. If I’m not mistaken I’ll gain that plus whatever percentage BP gives me. With the Blue Cash card I get 3% back which @ my last fill-up was $3.69 – about $0.11 = $3.58, $0.01 less than with cash. Even with my Chase Freedom card, during the 5% bonus months it would be a discount of $0.18 bringing it down to $3.51. After BPs approx 3% discount from the cash price of $3.59/gallon it would drop to $3.47. That’s better on a consistent basis, not just two quarters from the year. Also, your concern about the statement credit seems to be irrelevant if I pay my balance in full.

  • 254sed

    The new BP Rewards Program – a confusing complicated mess! Cents per Cents per gallon – what kind of funny math are they using on us. Long story short – no one understands the new program at all. Warning if you have less then a 20 gallon tank – don’t use the rewards card at the pump – your getting ripped off by BP.

  • 254sed

    The new BP Rewards Program – a confusing complicated mess! Cents per Cents per gallon – what kind of funny math are they using on us. Long story short – no one understands the new program at all. Warning if you have less then a 20 gallon tank – don’t use the rewards card at the pump – your getting ripped off by BP.

  • Guest

    BP does not make up the terms and conditions of this card! Chase Bank does! you should correct your article and learn a little bit about the finance industry

  • Guest

    BP does not make up the terms and conditions of this card! Chase Bank does! you should correct your article and learn a little bit about the finance industry

  • Regi Mathew

    Yeah, then how does the chase freedom get much better rewards, Mr. financial whiz? BP sucks now…..

  • Regi Mathew

    Yeah, then how does the chase freedom get much better rewards, Mr. financial whiz? BP sucks now…..

  • Thoroughly Annoyed

    There is one other way Chase BP Rewards program screws you, at least in the Tampa area. All stations are on cash/credit pricing…usually a $0.04/gallon discount (depending on your point of view) for paying with cash. Under the prior system, use of a BP credit card still got you the cash price.

    That was BEFORE. Now, when using the rewards card, you get jacked up to the regular credit card price…an extra $0.04/gallon, even further diminishing its value. Sneaky b*******.

  • Thoroughly Annoyed

    There is one other way Chase BP Rewards program screws you, at least in the Tampa area. All stations are on cash/credit pricing…usually a $0.04/gallon discount (depending on your point of view) for paying with cash. Under the prior system, use of a BP credit card still got you the cash price.

    That was BEFORE. Now, when using the rewards card, you get jacked up to the regular credit card price…an extra $0.04/gallon, even further diminishing its value. Sneaky b*******.

  • Efifromptc

    I concur with above comments. I called them to say their new program and it’s rules are chasing me away from their business. They didn’t care, I was just one. Too bad. It use to be a good card. Good bye.

  • Efifromptc

    I concur with above comments. I called them to say their new program and it’s rules are chasing me away from their business. They didn’t care, I was just one. Too bad. It use to be a good card. Good bye.

  • CindyMom

    I agree! I did the tricky math from BP’s fancy postcard and it came out to 1.5% for BP gas, 1% at restaurants, and 1/2% for groceries! I stopped using my BP Card and am using my Capital One for 1% rebate (what BP used to offer), American Express for 4% gas, and Discover card for its 5% cashback awards (currently movies and restaurants), etc.

  • CindyMom

    I agree! I did the tricky math from BP’s fancy postcard and it came out to 1.5% for BP gas, 1% at restaurants, and 1/2% for groceries! I stopped using my BP Card and am using my Capital One for 1% rebate (what BP used to offer), American Express for 4% gas, and Discover card for its 5% cashback awards (currently movies and restaurants), etc.

  • remember the old BP

    Watch how they reduce your credit limit and hammer you with their 10% penalty for gas you haven’t even purchased if you go a day past the due date on payment. Not only the high interest rate but horrible customer service. No one has the ability to make a decision. What ever happened to working with a twenty year customer and helping them get through a tough economic time without raping them with fees?

  • remember the old BP

    Watch how they reduce your credit limit and hammer you with their 10% penalty for gas you haven’t even purchased if you go a day past the due date on payment. Not only the high interest rate but horrible customer service. No one has the ability to make a decision. What ever happened to working with a twenty year customer and helping them get through a tough economic time without raping them with fees?

  • remember the old BP

    Watch how they reduce your credit limit and hammer you with their 10% penalty for gas you haven’t even purchased if you go a day past the due date on payment. Not only the high interest rate but horrible customer service. No one has the ability to make a decision. What ever happened to working with a twenty year customer and helping them get through a tough economic time without raping them with fees?

  • Edward Eskdale

    The BP gas rebate is a ripoff…….I filled up today using the BP card which is the same as cash….@3.639 per gallon. The pump asked if I wanted to redeem my .05 rebate I said yes. The pump charged me $3.649 per gallon. When I questioned the store clerk he told me that you have to pay the credit card price of $3.696 in order to use the .05 rebate. So using BP rebate program cost me .01 per gallon more…….. I called BP and the rep said yep that’s the way the program works…..its the local store owner….they have no control over…..blah, blah, blah.. I cancelled the credit card…and am thinking about calling consumer protection and filing a complaint. BP Rebate program is a ripoff…..be warned.

  • Edward Eskdale

    The BP gas rebate is a ripoff…….I filled up today using the BP card which is the same as cash….@3.639 per gallon. The pump asked if I wanted to redeem my .05 rebate I said yes. The pump charged me $3.649 per gallon. When I questioned the store clerk he told me that you have to pay the credit card price of $3.696 in order to use the .05 rebate. So using BP rebate program cost me .01 per gallon more…….. I called BP and the rep said yep that’s the way the program works…..its the local store owner….they have no control over…..blah, blah, blah.. I cancelled the credit card…and am thinking about calling consumer protection and filing a complaint. BP Rebate program is a ripoff…..be warned.

  • Edward Eskdale

    The BP gas rebate is a ripoff…….I filled up today using the BP card which is the same as cash….@3.639 per gallon. The pump asked if I wanted to redeem my .05 rebate I said yes. The pump charged me $3.649 per gallon. When I questioned the store clerk he told me that you have to pay the credit card price of $3.696 in order to use the .05 rebate. So using BP rebate program cost me .01 per gallon more…….. I called BP and the rep said yep that’s the way the program works…..its the local store owner….they have no control over…..blah, blah, blah.. I cancelled the credit card…and am thinking about calling consumer protection and filing a complaint. BP Rebate program is a ripoff…..be warned.

  • Phil

    Three weeks ago, after wasting many hours explaining my discontent about the new BP rewards program to the customer relations people at both BP and Chase I did as they suggested and sent the following email to their marketing department (bpconsum@bp.com). I have not yet received a reply.

    To those responsible for the BP/Chase Rewards program,

    I am not an activist. I am not a complainer. I am not a
    consumer advocate. I rarely have the urge to write a company concerning a
    product or service. Seldom have I taken the time to clarify my thoughts and
    request action from a company that has disappointed me.

    However, right now I am bothered enough by your new BP
    Rewards program and all its implications that I feel an obligation to write to
    you.

    Several months ago when first confronted with a question at
    the BP pump I chose not to take my “cents per gallon” rebate at the pump. Although
    I assumed that I would get my gas for a cheaper price I had no idea why I was
    being offered a deal. I thought it best to postpone my reward until I
    understood the details. After learning that I now had the option of redeeming
    my reward points at the pump in the form of discounted gas or by having my
    credit card balance reduced I once or twice succumbed to the ridiculously low
    price I would be paying for my gas and took my discount at the pump. It
    bothered me since I didn’t fully understand how my price reduction at the pump
    related to the old redemption system of simply getting my rewards dollar for
    dollar in the form of a cheque or gas cards. But it was fun getting gas that
    cheap.

    A while later after I had thoroughly read the details of the
    new program and had done a little math it occurred to me that if I bought less
    than 15 gallons of gas at one time I would be rewarded with a smaller rebate
    than if I were to apply the rebate towards reducing my monthly balance of my
    credit card. It also became apparent that I would receive a larger rebate if I
    could purchase more than 15 gallons at one time, the largest rebate being
    received if I could purchase 20 gallons of gas at one fill up. This seemed very
    unfair and unequal. Everyone accumulates their reward points in the same way –
    so much for BP purchases, so much for restaurant purchases, so much for
    groceries, etc. If two people spend $1000 on the same items to earn their rewards
    they may end up with vastly different redemption amounts depending mainly on
    how much gas they can purchase at one fill up. Say they both have accumulated a
    $3 per gallon reward. Not realizing the deception in the redemption program
    both think $3 per gallon discount is a pretty good deal and elect to receive
    their rebates at the pump. One person just needs to top off his tank and buys 3
    gallons. The other guy has a big SUV and takes on the full 20 gallons. The 3
    gallon guy ends up with a reward of $9. The 20 gallon guy ends up with a $60
    reward even though they both spent the same amount of money in the same way to
    get their rewards. Does that sound fair? How many people are aware of this? In
    none of the information at the pump, on the monthly statements or in other
    mailings is this fact clearly spelled out. Why is there not a big sign on the
    pump or a bold, highlighted announcement with the monthly statement telling
    customers not to take their redemption at the pump unless they plan on buying
    at least 15 gallons of gas and that they will maximize their redemption by
    buying 20 gallons of gas at one fill up? It should be made very clear that you
    are using up your entire cents per gallon rebate no matter how much discounted
    gas you buy so you better buy the 20 gallon maximum to get the largest rebate.

    Although being truthfully and exposing the true nature of
    the program might lessen the apparent deception of the program it still would
    not make it fair. Why should a person with a small economical car with a 14
    gallon tank receive a smaller redemption than a guy with a big 20 gallon tank
    even though both may have spent the same amount of money on purchases to
    accumulate their rewards? The program is discriminatory against those who can
    not purchase a full 20 gallons at one fill up either because of poverty or
    space. It also discriminates against those with weak math skills that may not
    be able to decipher or comprehend the huge difference in the size of their
    redemption depending on just how they go about receiving it. I am asking that
    BP and Chase be open, honest and fair in the administration of their rebate
    program and inform their loyal customers in the most candid why possible by
    describing and illustrating in simple
    language how they can take full advantage of the rebate program and receive the
    full reward they deserve.

    If BP/Chase feels that they can do no better to inform the
    public of the true nature of their program I will feel an obligation to inform
    my fellow citizens using all means possible.

    Thank you.

    Sincerely yours,

    Philip Lovdal

  • Phil

    Three weeks ago, after wasting many hours explaining my discontent about the new BP rewards program to the customer relations people at both BP and Chase I did as they suggested and sent the following email to their marketing department (bpconsum@bp.com). I have not yet received a reply.

    To those responsible for the BP/Chase Rewards program,

    I am not an activist. I am not a complainer. I am not a
    consumer advocate. I rarely have the urge to write a company concerning a
    product or service. Seldom have I taken the time to clarify my thoughts and
    request action from a company that has disappointed me.

    However, right now I am bothered enough by your new BP
    Rewards program and all its implications that I feel an obligation to write to
    you.

    Several months ago when first confronted with a question at
    the BP pump I chose not to take my “cents per gallon” rebate at the pump. Although
    I assumed that I would get my gas for a cheaper price I had no idea why I was
    being offered a deal. I thought it best to postpone my reward until I
    understood the details. After learning that I now had the option of redeeming
    my reward points at the pump in the form of discounted gas or by having my
    credit card balance reduced I once or twice succumbed to the ridiculously low
    price I would be paying for my gas and took my discount at the pump. It
    bothered me since I didn’t fully understand how my price reduction at the pump
    related to the old redemption system of simply getting my rewards dollar for
    dollar in the form of a cheque or gas cards. But it was fun getting gas that
    cheap.

    A while later after I had thoroughly read the details of the
    new program and had done a little math it occurred to me that if I bought less
    than 15 gallons of gas at one time I would be rewarded with a smaller rebate
    than if I were to apply the rebate towards reducing my monthly balance of my
    credit card. It also became apparent that I would receive a larger rebate if I
    could purchase more than 15 gallons at one time, the largest rebate being
    received if I could purchase 20 gallons of gas at one fill up. This seemed very
    unfair and unequal. Everyone accumulates their reward points in the same way –
    so much for BP purchases, so much for restaurant purchases, so much for
    groceries, etc. If two people spend $1000 on the same items to earn their rewards
    they may end up with vastly different redemption amounts depending mainly on
    how much gas they can purchase at one fill up. Say they both have accumulated a
    $3 per gallon reward. Not realizing the deception in the redemption program
    both think $3 per gallon discount is a pretty good deal and elect to receive
    their rebates at the pump. One person just needs to top off his tank and buys 3
    gallons. The other guy has a big SUV and takes on the full 20 gallons. The 3
    gallon guy ends up with a reward of $9. The 20 gallon guy ends up with a $60
    reward even though they both spent the same amount of money in the same way to
    get their rewards. Does that sound fair? How many people are aware of this? In
    none of the information at the pump, on the monthly statements or in other
    mailings is this fact clearly spelled out. Why is there not a big sign on the
    pump or a bold, highlighted announcement with the monthly statement telling
    customers not to take their redemption at the pump unless they plan on buying
    at least 15 gallons of gas and that they will maximize their redemption by
    buying 20 gallons of gas at one fill up? It should be made very clear that you
    are using up your entire cents per gallon rebate no matter how much discounted
    gas you buy so you better buy the 20 gallon maximum to get the largest rebate.

    Although being truthfully and exposing the true nature of
    the program might lessen the apparent deception of the program it still would
    not make it fair. Why should a person with a small economical car with a 14
    gallon tank receive a smaller redemption than a guy with a big 20 gallon tank
    even though both may have spent the same amount of money on purchases to
    accumulate their rewards? The program is discriminatory against those who can
    not purchase a full 20 gallons at one fill up either because of poverty or
    space. It also discriminates against those with weak math skills that may not
    be able to decipher or comprehend the huge difference in the size of their
    redemption depending on just how they go about receiving it. I am asking that
    BP and Chase be open, honest and fair in the administration of their rebate
    program and inform their loyal customers in the most candid why possible by
    describing and illustrating in simple
    language how they can take full advantage of the rebate program and receive the
    full reward they deserve.

    If BP/Chase feels that they can do no better to inform the
    public of the true nature of their program I will feel an obligation to inform
    my fellow citizens using all means possible.

    Thank you.

    Sincerely yours,

    Philip Lovdal

  • Phil

    Three weeks ago, after wasting many hours explaining my discontent about the new BP rewards program to the customer relations people at both BP and Chase I did as they suggested and sent the following email to their marketing department (bpconsum@bp.com). I have not yet received a reply.

    To those responsible for the BP/Chase Rewards program,

    I am not an activist. I am not a complainer. I am not a
    consumer advocate. I rarely have the urge to write a company concerning a
    product or service. Seldom have I taken the time to clarify my thoughts and
    request action from a company that has disappointed me.

    However, right now I am bothered enough by your new BP
    Rewards program and all its implications that I feel an obligation to write to
    you.

    Several months ago when first confronted with a question at
    the BP pump I chose not to take my “cents per gallon” rebate at the pump. Although
    I assumed that I would get my gas for a cheaper price I had no idea why I was
    being offered a deal. I thought it best to postpone my reward until I
    understood the details. After learning that I now had the option of redeeming
    my reward points at the pump in the form of discounted gas or by having my
    credit card balance reduced I once or twice succumbed to the ridiculously low
    price I would be paying for my gas and took my discount at the pump. It
    bothered me since I didn’t fully understand how my price reduction at the pump
    related to the old redemption system of simply getting my rewards dollar for
    dollar in the form of a cheque or gas cards. But it was fun getting gas that
    cheap.

    A while later after I had thoroughly read the details of the
    new program and had done a little math it occurred to me that if I bought less
    than 15 gallons of gas at one time I would be rewarded with a smaller rebate
    than if I were to apply the rebate towards reducing my monthly balance of my
    credit card. It also became apparent that I would receive a larger rebate if I
    could purchase more than 15 gallons at one time, the largest rebate being
    received if I could purchase 20 gallons of gas at one fill up. This seemed very
    unfair and unequal. Everyone accumulates their reward points in the same way –
    so much for BP purchases, so much for restaurant purchases, so much for
    groceries, etc. If two people spend $1000 on the same items to earn their rewards
    they may end up with vastly different redemption amounts depending mainly on
    how much gas they can purchase at one fill up. Say they both have accumulated a
    $3 per gallon reward. Not realizing the deception in the redemption program
    both think $3 per gallon discount is a pretty good deal and elect to receive
    their rebates at the pump. One person just needs to top off his tank and buys 3
    gallons. The other guy has a big SUV and takes on the full 20 gallons. The 3
    gallon guy ends up with a reward of $9. The 20 gallon guy ends up with a $60
    reward even though they both spent the same amount of money in the same way to
    get their rewards. Does that sound fair? How many people are aware of this? In
    none of the information at the pump, on the monthly statements or in other
    mailings is this fact clearly spelled out. Why is there not a big sign on the
    pump or a bold, highlighted announcement with the monthly statement telling
    customers not to take their redemption at the pump unless they plan on buying
    at least 15 gallons of gas and that they will maximize their redemption by
    buying 20 gallons of gas at one fill up? It should be made very clear that you
    are using up your entire cents per gallon rebate no matter how much discounted
    gas you buy so you better buy the 20 gallon maximum to get the largest rebate.

    Although being truthfully and exposing the true nature of
    the program might lessen the apparent deception of the program it still would
    not make it fair. Why should a person with a small economical car with a 14
    gallon tank receive a smaller redemption than a guy with a big 20 gallon tank
    even though both may have spent the same amount of money on purchases to
    accumulate their rewards? The program is discriminatory against those who can
    not purchase a full 20 gallons at one fill up either because of poverty or
    space. It also discriminates against those with weak math skills that may not
    be able to decipher or comprehend the huge difference in the size of their
    redemption depending on just how they go about receiving it. I am asking that
    BP and Chase be open, honest and fair in the administration of their rebate
    program and inform their loyal customers in the most candid why possible by
    describing and illustrating in simple
    language how they can take full advantage of the rebate program and receive the
    full reward they deserve.

    If BP/Chase feels that they can do no better to inform the
    public of the true nature of their program I will feel an obligation to inform
    my fellow citizens using all means possible.

    Thank you.

    Sincerely yours,

    Philip Lovdal

  • Gail Frommeyer

    Another irritant was that all of the reward dollars I had accumulated were just wiped out when they transferred over. I never received a notification or had the opportunity to redeem them. When I called the Chase customer service number they just said yes that’s what happened. It’s unbelievable that they can get away with that.

  • Gail Frommeyer

    Another irritant was that all of the reward dollars I had accumulated were just wiped out when they transferred over. I never received a notification or had the opportunity to redeem them. When I called the Chase customer service number they just said yes that’s what happened. It’s unbelievable that they can get away with that.

  • Gail Frommeyer

    Another irritant was that all of the reward dollars I had accumulated were just wiped out when they transferred over. I never received a notification or had the opportunity to redeem them. When I called the Chase customer service number they just said yes that’s what happened. It’s unbelievable that they can get away with that.

  • Scott Rosenblatt

    yep, hated when they changed, meanwhile the 2 BPs had their pumps removed, 1 had fire and closed down. so i went to mobile, at 6 cents a gall if u buy at least 45 gallons ended up to be 3 dollars out of almost 200 spent, this sux too, maybe with prices rising all these companies started giving away more than they wanted to , greed. so do we know what the best rebate gas card to get, are there any article for that? , regards, Bone

  • Scott Rosenblatt

    yep, hated when they changed, meanwhile the 2 BPs had their pumps removed, 1 had fire and closed down. so i went to mobile, at 6 cents a gall if u buy at least 45 gallons ended up to be 3 dollars out of almost 200 spent, this sux too, maybe with prices rising all these companies started giving away more than they wanted to , greed. so do we know what the best rebate gas card to get, are there any article for that? , regards, Bone

  • Scott Rosenblatt

    yep, hated when they changed, meanwhile the 2 BPs had their pumps removed, 1 had fire and closed down. so i went to mobile, at 6 cents a gall if u buy at least 45 gallons ended up to be 3 dollars out of almost 200 spent, this sux too, maybe with prices rising all these companies started giving away more than they wanted to , greed. so do we know what the best rebate gas card to get, are there any article for that? , regards, Bone

  • Scott Rosenblatt

    btw, one BP reopened( fire one) and now i have to start all ll over. need to accumulate Dollars spent to see that Q on the pump LOL. . best of the 2 evils in my area

  • Scott Rosenblatt

    btw, one BP reopened( fire one) and now i have to start all ll over. need to accumulate Dollars spent to see that Q on the pump LOL. . best of the 2 evils in my area

  • Scott Rosenblatt

    btw, one BP reopened( fire one) and now i have to start all ll over. need to accumulate Dollars spent to see that Q on the pump LOL. . best of the 2 evils in my area

  • do not use chase

    chase gives lousy service on the card. They could care less about you.

  • do not use chase

    chase gives lousy service on the card. They could care less about you.

  • do not use chase

    chase gives lousy service on the card. They could care less about you.