Aeroplan Miles Targeted by Points Thieves: 5 Ways to Keep Your Miles Safe

Joe CortezJuly 30, 2018
Protect Yourself from Mileage Theft

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Aeroplan members are now asked to pay close attention to their balances, as the loyalty program is facing a recent rash of points theft. A small group of frequent Air Canada flyers and mileage collectors are reporting thefts of 100,000 points or more from their accounts.

Although the latest thefts target Aeroplan miles, points fraud can wipe out thousands of dollars in value. In addition to monitoring miles balances, travelers should watch closely for any unauthorized changes to their accounts. You should track your rewards balance as you would your bank account and credit or debit card activity so you can identify fraudulent activity more quickly.

» Learn More: Crooks want your credit card points. Here’s what you need to know to keep your rewards safe.

How to keep your frequent flyer accounts safe

Because points and miles fraud shares some signals with identity theft, there are actions every frequent flyer can take to protect their miles. Including:

  1. Change passwords frequently: Security experts recommend changing frequent flyer account passwords every three to six months. This reduces the chance of identity thieves stealing an active password to an account.

  2. Never click on unrequested “change password” e-mails: Even though they appear to be from the frequent flyer program, these are often “phishing” attempts to steal passwords. When it’s time to change your password, go straight to the website.

  3. Don’t access points and miles accounts on unsecure networks: On an unsecured network, anyone can access transmitted data. When flyers access their accounts on unsecured networks, they may be unwillingly sharing their data with everyone else who is connected.

  4. Don’t share frequent flyer numbers or passwords: With a frequent flyer number or password, identity thieves have everything they need to steal miles. Never share an account number or password.

  5. Contact your frequent flyer program immediately with any changes: If you receive any notifications of account changes, contact your program immediately to alert it.

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