at Simple,

Member, FDIC

Pros

No monthly maintenance fees or minimum balances
About 40,000 domestic ATMs available
No overdraft fees

Cons

No way to deposit cash directly
Simple's bill-pay feature can't process some payments, including taxes
No savings account or CDs

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Overall

4.0

Simple is a free, all-digital checking account designed to be used mostly on your smartphone. It comes with a Visa debit card and a handful of first-rate mobile banking tools.

Ratings methodology | Updated May 29, 2018

Checking

4.5

Simple offers a free checking account with mobile budgeting tools — but no way to deposit cash directly. The mobile app keeps a running tally of how much money is "safe to spend" after accounting for scheduled bills, savings and transfers. It's a good bet for those who want to avoid fees and overdrafts and want to bank primarily over an app.

 

Need a place to stash your savings? Check out NerdWallet’s best high-yield online savings accounts

Fee-Free Checking Account
APY
0.01%
Monthly fee
$0
Balance to waive monthly fee
$0

at Simple,

Member, FDIC

How does Simple compare?

Simple

Fee-Free Checking Account

NerdWallet Rating

at Simple,

Member, FDIC

APY

0.01%

Monthly Fees

$0

Bonus features

No Monthly Fee

10,000+ ATMs

Mobile-friendly

Bank of Internet USA

Rewards Checking

NerdWallet Rating

at Bank of Internet USA,

Member, FDIC

APY

1.25%

Monthly Fees

$0

Bonus features

No Monthly Fee

No overdraft/NSF fees

ATM reimbursements

Chime

Spending Account

NerdWallet Rating

at Chime,

Member, FDIC

APY

N/A

Monthly Fees

$0

Bonus features

No Monthly Fee

No overdraft/NSF fees

10,000+ ATMs

Not for you? Read more bank reviews
NerdWallet reviews are the result of independent research by our editorial team while accountholder reviews are contributions from independent users not affiliated with NerdWallet. Banks, issuers and credit card companies are not responsible for any content posted on the NerdWallet site, nor do they endorse or guarantee any posted comments or reviews.
Overall
Customer service
Excellent
Website / app
Excellent
Rates
Fair
Fees
Low
Long time customer with no plans to change
I've been using Simple since they were invite only and I've yet to have a bad experience. If I send a message to customer service online I get a reply the same day (never had that with the big banks). When I call the customer service line I get an actual human. I've had suspicious activity in the past (thanks to a breach at a retailer) and Simple gave me time to pull out some cash before closing the card and issuing a new one. The new card arrived two days later via FedEx. Very impressive as when I had a similar issue at a big national bank in 2011 I had to wait two weeks for a new card. The only issue I have is the low interest rate but it's still pretty much on par with what other companies, even large national/multinational banks, are offering these days. Interest rates have been miserable for well over a decade now. The protected goal account (Emergency Fund) is a wonderful feature that I wish they'd come out with sooner and I couldn't be happier with their site and app. I plan on sticking with them for a long, long time.
Overall
Customer service
Poor
Website / app
Fair
Rates
Fair
Fees
Low
Rude Company
I just submitted an application by recommendation of a friend and misunderstood how to go through the proper recommendation for their $20 bonus. I called their customer service line told the representative what happened and that I applied less than 12 hours ago. Then came the, "so you're only applying for this card for the $20..." That is NOT the response I should get from a company I'm about to store thousands of dollars at! They know nothing about me and yet choose to accuse me. I'm not going to put my money in a bank that doesn't have a customer oriented business strategy.
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