Pros

No monthly maintenance fees or minimum balances
Over 40,000 domestic ATMs available
No overdraft fees

Cons

No way to deposit cash directly
Simple's bill-pay feature can't process some payments, including taxes
No savings account or CDs

Overall

4.0

Simple is a free, all-digital checking account designed to be used mostly on your smartphone. It comes with a Visa debit card and a handful of first-rate mobile banking tools.

Ratings methodology | Updated October 23, 2017

Checking

4.5

Simple offers a free, branchless checking account with mobile budgeting tools — but no way to deposit cash directly. The mobile app keeps a running tally of how much money is "safe to spend" after accounting for scheduled bills, savings and transfers. It's a good bet for those who want to avoid fees and overdrafts and want to bank primarily over an app.

Fee-Free Checking Account
$0
Monthly fee
None
Balance to waive monthly fee
Learn moreat Simple
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Overall
Customer service
Excellent
Website / app
Excellent
Rates
Excellent
Fees
Low
Not perfect but close enough
I have been using simple for a few years now and their customer support and mobile app is beyond great. The system isn't perfect as depositing cash is a huge hassle but if you can get past that, everything else works and feels like a charm. No bullshit, simple banking. Just like it should be.
Overall
Customer service
Poor
Website / app
Good
Rates
Poor
Fees
Low
Simple failed before giving me the chance to use them.
I opened my Simple account on Sept. 2016; I was given an account number which I didn't like. Talked to tech support and was told to get a new account number by closing the current account, so I did. After the account was closed, I tried to reopen a new account with the Simple app as instructed by Simple's tech support, the apps would lockup and goes in a loop. Called tech supports many times and said either try again in a couple of days or their's nothing they can do to allow me to reopen my account. Now over a year later (Oct. 2017), I would expect whatever technical issues they had would be fixed by now. The assistant said they are still not able to open an account for me and suggested that I be put on a list to be called when the technical issue is fixed. Does not sound right to me, seem like I'm blacklisted and not a problem on their system. I heard many great things about Simple, would love to give Simple a try; apparently they don't need more customers.
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