at USAA Bank,

Member, FDIC

Pros

Access to more than 65,000 ATMs
No monthly fees or balance requirements for basic accounts
Money Manager tool tracks spending

Cons

Top APY on basic savings account is 0.15%; better rates are available elsewhere
Only four locations in the U.S.
Membership limited to people with military ties

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Overall

4.0

Military families at home or on the move need a bank that stays with them. Through online banking options, mobile tools and a broad ATM network, USAA Bank ensures that members can access their money from anywhere.

 

If you’re eligible for membership, the bank’s no-fee checking account and Money Manager tool deserve a closer look.

 

Ratings methodology | Updated July 3, 2018

Checking

4.5

USAA’s Classic Checking account has no monthly fee and access to more than 65,000 USAA Preferred ATM machines nationwide. In addition, the account gives a $15 monthly reimbursement for non-network ATM fees. The interest rate of APY is barely better than zero, but similar checking accounts at some other banks don’t earn any interest.

 

Other pros: Military payday is a day early with direct deposit. USAA also has a Cashback Checking account that earns rewards on debit purchases, but it’s currently only available in a limited number of states in the U.S.

USAA Savings
APY
0.09%
Min. balance for APY
$1

at USAA Bank,

Member, FDIC

Classic Checking
APY
Monthly fee
$0
Balance to waive monthly fee
$0

at USAA Bank,

Member, FDIC

Certificate of Deposit
APY
2.78%
Min. balance for APY
$1,000
Length of term
5 years

at USAA Bank,

Member, FDIC

NerdWallet reviews are the result of independent research by our editorial team while accountholder reviews are contributions from independent users not affiliated with NerdWallet. Banks, issuers and credit card companies are not responsible for any content posted on the NerdWallet site, nor do they endorse or guarantee any posted comments or reviews.
Overall
Customer service
Poor
Website / app
Poor
Rates
Poor
Fees
High
I had Usaa Homeowners For 20 years never made any claims
Had Usaa homeowners for 20 years never made a claim. Then I filed claim for water damage and they were terrible it took months to get money out of them and additional 9 months for them to finally complete everything and gave me the run around and they still didn’t pay enough to pay complete my bills. There customer service is a joke they play games and treated like I was not important and I was joke they belittled me. Same with there auto they raised my rates for scraping paint from very minor accident. I see there dumb commercials I get sick to my stomach. With all The extra stress the caused me.
Overall
Customer service
Excellent
Website / app
Good
Rates
Poor
Fees
Fair
GOOD LUCK GETTING CREDIT
Funny I have no credit history after being stationed overseas for 10 years, I earn plenty of money and decided I would build my credit with a small personal loan. It was denied because of no credit history. I have been with this bank for 20 years but I think our relationship and need has run its course.
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