Pros

Over 80,000 free ATMs available.
0.65% APY on High Rate Checking is well above average.
1.11% APY on savings, about the best you'll find.

Cons

$25 overdraft fee; no limit on number of daily charges.
Doesn't participate in shared branching.

Overall

4.5

Credit unions tend to offer better interest rates than banks do, but they can also have more narrow membership requirements and less polished technology. Enter Alliant Credit Union, which combines the best of both worlds by offering broad membership criteria, stellar rates and a good tech experience.

Ratings methodology | Reviewed Jan. 31, 2017

Checking

5.0

Alliant offers free, teen and high-rate checking accounts, none of which charge a monthly fee. You can qualify for high-rate checking's strong rate by enrolling in free e-statements and receiving at least one electronic deposit per month.

Free High-Rate Checking
0.65%
APY
$0
Monthly fee
None
Balance to waive monthly fee
Learn moreat Alliant Credit Union
High-Rate Savings
1.11%
APY
$100
Min. balance for APY
Learn moreat Alliant Credit Union
NerdWallet reviews are the result of independent research by our editorial team while accountholder reviews are contributions from independent users not affiliated with NerdWallet. Banks, issuers and credit card companies are not responsible for any content posted on the NerdWallet site, nor do they endorse or guarantee any posted comments or reviews.
Overall
Customer service
Poor
Website / app
Poor
Rates
Good
Fees
High
Frequent problems, poor systems
Rates are attractive, so I created savings and a cash back credit card. But it's been a painful experience every month for 6 months now. Things they *DON'T* tell you. 1. To get your cash back from Visa card, you *MUST* call or go online) every month or it sits there drawing zero interest (your money is a cash cow for them, so they make it hard for you to get it). 2. Limited options to redeem, and no confirmation number for either choice when you're done -- a) move it to your Alliant checking or your Alliant savings (fastest), or b) apply as a statement credit on your cash rewards credit card. If option b, you won't see it post on the credit card side until the next statement closing. The rewards balance shows it was redeemed, so you think it's lost between systems somewhere). 3. Frequent system failures in the cash rewards system, so you have to call/go online several times to milk your money out of their cow and make it work for you. (The Cash Rewards people don't work for Alliant, and they can't do the transfer either if the system is down.) I learned the hard way and I'm closing my account as quickly as I can get all my money back in my hands finally. I refuse to let amateurs handle my money.
Overall
Customer service
Excellent
Website / app
Excellent
Rates
Excellent
Fees
Low
Nothing but good experiences
I'm not sure what these other people writing reviews are talking about, but I've had nothing but great experiences with Alliant. Their rates are lightyears beyond my old accounts, as is their website and mobile app. Setting up the accounts was super easy and took no time to start using the debit card and checks and have all of my of my money in Alliant accounts. I LOVE their $20/month ATM reimbursements. I even accidentally locked myself out of my account a couple of times and customer service has been super friendly and helpful! I've already been recommending them to a bunch of friends and family, and plan to continue to do so.
Some of the reviews on the NerdWallet site were purchased through a third party provider. Users who post a review directly on the NerdWallet site will not be compensated in any way. Please see our Terms of Use and Posting Guidelines for more information.