Pros

Monthly service fees are nonexistent or easy to avoid
Over 54,000 free ATMs available

Cons

0.25% APY on basic savings; better rates available elsewhere
Doesn't participate in shared branching

Overall

4.0

The checking options at Connexus Credit Union are excellent, with the potential to earn high rates. Its website and online and mobile banking platforms are also generally helpful. The credit union’s savings accounts, however, aren’t especially good, and members don’t have access to many branch locations.

 

Ratings methodology | Updated Jan. 4, 2018

Checking

5.0

Xtraordinary checking offers an annual percentage yield of 1.75% for balances up to $25,000. You will, however, have to meet several spending and deposit requirements and accept paperless statements to qualify. If you’re able to satisfy these requirements, Connexus will cover up to $25 for fees racked up at other banks’ domestic ATMs.

 

Innovative and MyRewards checking weren’t factored into our ratings, but both are good options that also don’t charge monthly service fees. Innovative checking is a basic account that does not pay interest. MyRewards, meanwhile, offers an APY of 1.35% on balances up to $25,000, but you’ll have to meet a few requirements.

Xtraordinary Checking
$0
Monthly fee
None
Balance to waive monthly fee
Learn moreat Connexus Credit Union
Personal Savings Account
at Connexus Credit Union
Share Certificate
at Connexus Credit Union
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Overall
Customer service
Poor
Website / app
Poor
Rates
Poor
Fees
High
They Straight To your Face
This company along with aqua finance is the two most fraudulent companies that I have ever dealt with. We were on hard times. Which is totall our fault. Over Christmas they lied and lied thier asses off to get us to scrap up the money and promised they would put a lien on our house which they had already done. But they kept living about every thing even the supervisors for thier customer service people. They are crooks and have no compassion and are completely incompetent about giving information which is due to you about your acccount. Stay away. Run!!!!!!
Overall
Customer service
Poor
Website / app
Poor
Rates
Poor
Fees
High
TERRIBLE!! Do not do business with!
Will not respond to inquiries on statement errors. Will not adjust overcharged interest. Cannot explain legally why the additional charges. Apparently ALL Connexus customers were double charged on interest during the hurricane because there wasn’t any Connexus staff to process payments.
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