at Connexus Credit Union,

Federally insured by the NCUA

Pros

Monthly service fees are nonexistent or easy to avoid
Over 54,000 free ATMs available

Cons

0.25% APY on basic savings; better rates available elsewhere
Doesn't participate in shared branching

Overall

4.0

The checking options at Connexus Credit Union are excellent, with the potential to earn high rates. Its website and online and mobile banking platforms are also generally helpful. The credit union’s savings accounts, however, aren’t especially good, and members don’t have access to many branch locations.

 

Ratings methodology | Updated Jan. 4, 2018

Checking

5.0

Xtraordinary checking offers an annual percentage yield of 1.75% for balances up to $25,000. You will, however, have to meet several spending and deposit requirements and accept paperless statements to qualify. If you’re able to satisfy these requirements, Connexus will cover up to $25 for fees racked up at other banks’ domestic ATMs.

 

Innovative and MyRewards checking weren’t factored into our ratings, but both are good options that also don’t charge monthly service fees. Innovative checking is a basic account that does not pay interest. MyRewards, meanwhile, offers an APY of 1.35% on balances up to $25,000, but you’ll have to meet a few requirements.

Savings Account
APY
0.25%
Min. balance for APY
$100

at Connexus Credit Union,

Federally insured by the NCUA

Xtraordinary Checking
APY
N/A
Monthly fee
$0
Balance to waive monthly fee
$0

at Connexus Credit Union,

Federally insured by the NCUA

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Overall
Customer service
Poor
Website / app
Poor
Rates
Poor
Fees
High
Poor service
Many hoops to jump through before you can get any help with questions.
Overall
Customer service
Poor
Website / app
Poor
Rates
Poor
Fees
High
AVOID THIS BANK AT ALL COSTS
After 6+ years as a loyal customer, I was APPAULED by the way I was treated by customer service. I was told they would not even be willing to research an ERROR THEY MADE to my account because it was older than 90 days. I was then told if I wanted them to look into it further, I would incur a RESEARCH FEE. This bank is a joke. They lured me into this checking account with an interest rate that has steadily dropped over the past few years. The terms for ATM fee reimbursement are complex and designed to screw you over when you come up short at the end of the month. EXTREMELY LIMITED NO-FEE ATMS AND BRANCHES. The online banking system is pathetic, constant updates and down time, all for a product that is inferior to other leading banks. I could not be more dissapointed with the way this bank has treated me. I will be moving to a bank that ACTS WITH INTEGRITY.
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