2 day hold turned into 30 day hold??? after calling to ask if they could release 2 day hold as check I deposited was to pay my mortgage and credit card. they are playing games.

As a long time member while living in Florida I banked almost exclusively at Suncoast. Moved out of state but still travel back 3/4 times a year. Still have 2 IRA, checking and savings accounts there. On one of my trips back to Florida I decided to take my along to cash it in and leave it in my checking. I had quite a bit (2 years) of change and stopped by the San Carlos branch only to find their machine out of service. Went back another day and still OOS. Went to the Daniels branch and their machine also out of service. A young man explained it was full and not broken. I explained I was out of state and leaving that day. Could someone empty it so it was useable? He told me they were busy they would get to it later. He then proceeded to tell me that Walmart cash’s in change and I should go there. I like that Suncoast offers a no fee charge for members. Walmart offers coinstar and there is an 11% surcharge deducted from your total. I’m guessing I had around $300 in change and didn’t feel like giving $33+ to coinstar/Walmart. This is more about the semi rude attitude of a Suncoast employee basically telling me to take my business elsewhere because they were busy. Sadly I carried my change bag (very heavy) back north and will try next time I come to Florida. And no I don’t want to leave my name or account information for someone to contact me. Sadly before I left the state I noticed a change in the quality of people Suncoast was hiring and while there are still a lot of great people working there, they now IMO are in the minority.