at U.S. Bank,

Member FDIC

Pros

More than 3,000 branches in 26 states.
Promotional CDs with rates starting at 1.75% APY; rates vary depending on your location.

Cons

0.01% APY on standard savings account; better rates available elsewhere.

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Overall

3.0

It’s no secret that big banks sometimes charge high fees and offer low interest rates. U.S. Bank, the country’s fifth-largest by assets, is no exception. But what this institution does well is provide convenient access to thousands of physical branches and ATMs.

 

Ratings methodology | Updated December 5, 2018

Checking

3.5

U.S. Bank offers seven types of checking accounts, from a basic account to options for students and people who exclusively use debit cards instead of checks, as well as an interest-bearing account for seniors. There are also silver and gold packages designed for those who have other accounts at the bank, and an additional interest-earning account.

 

The basic account is Easy Checking. It has a monthly fee of $8.95, or $6.95 if you opt for online statements. To get the charge waived, make monthly direct deposits of at least $1,000 total or maintain an average account balance of $1,500.

 

U.S. Bank offers free access to more than 4,700 U.S. Bank ATMs nationwide. But if you go outside of the network, the bank charges a $2.50 transaction fee, in addition to whatever the ATM’s owner may charge (unless it’s a MoneyPass ATM, in which case there’s no surcharge from the ATM operator).

Standard Savings Account
APY
0.01%
Min. balance for APY
$1

at U.S. Bank,

Member FDIC

Easy Checking
APY
Monthly fee
$8.95
Balance to waive monthly fee
$1,500

at U.S. Bank,

Member FDIC

Certificate of Deposit
APY
0.10%
Min. balance for APY
$10,000
Length of term
1 year

at U.S. Bank,

Member FDIC

NerdWallet reviews are the result of independent research by our editorial team while accountholder reviews are contributions from independent users not affiliated with NerdWallet. Banks, issuers and credit card companies are not responsible for any content posted on the NerdWallet site, nor do they endorse or guarantee any posted comments or reviews.
Overall
Customer service
Poor
Website / app
Poor
Rates
Poor
Fees
High
Please dont bank with them
They gave me and my fiance the wrong bank account number for our direct deposit. Called customer service now we have to wait for our hard earned money to deposit in the right account slow service bad communication do not bank here.
Overall
Customer service
Poor
Website / app
Poor
Rates
Poor
Fees
High
Disappointed with US Bank
I am very disappointed with US Bank and will no longer be banking with them after being a client for almost 20 years. In February we were 4 days late on a loan that we had with them for 15 years and therefore incurred a $29 late fee. Since USB had reversed ONE other late fee in the entire span of our 15 year loan (which will be paid off with our next payment), USB is not willing to reverse this $29 fee! This is after being on the phone for over 45 minutes and transferred to multiple departments. I found this to be absolutely terrible customer service during this COVID-19 crisis when many other banks are stepping up to help their clients regarding late fees etc. It’s always been said to judge a business by how they treat their clients (and employees) during challenging times, and this says a lot about US Bank. I definitely do not plan to do business with them again, and will be closing the rest of my accounts. Shame on you US Bank.
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