at U.S. Bank,

Member, FDIC

Pros

More than 3,000 branches in 26 states.
Promotional CDs with rates starting at 1.75% APY; rates vary depending on your location.

Cons

0.01% APY on standard savings account; better rates available elsewhere.

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Overall

3.0

It’s no secret that big banks sometimes charge high fees and offer low interest rates. U.S. Bank, the country’s fifth-largest by assets, is no exception. But what this institution does well is provide convenient access to thousands of physical branches and ATMs.

 

Ratings methodology | Updated December 5, 2018

Checking

3.5

U.S. Bank offers seven types of checking accounts, from a basic account to options for students and people who exclusively use debit cards instead of checks, as well as an interest-bearing account for seniors. There are also silver and gold packages designed for those who have other accounts at the bank, and an additional interest-earning account.

 

The basic account is Easy Checking. It has a monthly fee of $8.95, or $6.95 if you opt for online statements. To get the charge waived, make monthly direct deposits of at least $1,000 total or maintain an average account balance of $1,500.

 

U.S. Bank offers free access to more than 4,700 U.S. Bank ATMs nationwide. But if you go outside of the network, the bank charges a $2.50 transaction fee, in addition to whatever the ATM’s owner may charge (unless it’s a MoneyPass ATM, in which case there’s no surcharge from the ATM operator).

Standard Savings Account
APY
0.01%
Min. balance for APY
$1

at U.S. Bank,

Member, FDIC

NerdWallet reviews are the result of independent research by our editorial team while accountholder reviews are contributions from independent users not affiliated with NerdWallet. Banks, issuers and credit card companies are not responsible for any content posted on the NerdWallet site, nor do they endorse or guarantee any posted comments or reviews.
Overall
Customer service
Poor
Website / app
Poor
Rates
Poor
Fees
High
BEWARE
They are horrible! I did a refinance with them and they never guaranteed my loan! They lied during the promise and didn’t hold true to terms! They are uninformed, unorganized and should not be allowed to handle veteran loans m! I am beyond disgusted with this company and if I can save even one person from the headache that is this company I will be satisfied!
Overall
Customer service
Poor
Website / app
Poor
Rates
Poor
Fees
High
still in fax age
I had few recent interactions because I've moved to different state. I have account set up on US bank website and wanted to have a quote for car payoff - they asked me to provide FAX number (!!!) or call them. For some reasons they believe it safer than account with login info and confirmation by phone (BTW they asking for phone confirmation even to see full account number). later I wanted to update my address and phone - only one financial institution from 9 which didn't allow to do that on line. I need to call... They are decade behind modern banks. They still have faxes and they believe this is safe communication :-)
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