Pros

13,000 free ATMs and over 6,000 branches in 39 states

Cons

0.01% APY on standard savings account; better rates available elsewhere
$35 overdraft fee can be charged three times daily

Overall

3.0

Megabank and mortgage giant Wells Fargo offers a huge variety of financial products under one brand — checking and savings accounts, investments, credit cards, auto loans and more. If you’re among the millions who have a Wells Fargo mortgage or other product, you’ll be entitled to certain upgrades on interest rates and fees for checking and savings accounts.

Ratings methodology | Updated Nov. 29, 2017.

Checking

4.0

Wells Fargo’s Everyday Checking has a $10 monthly fee. You can avoid the fee by making 10 debit payments or $500 in direct deposits or by keeping a minimum daily balance of $1,500 each month. There’s no interest rate, so you won’t see your money grow.

With 13,000 ATMs, Wells Fargo’s network is fairly large; it only slightly trails Chase’s and Bank of America’s 16,000-ATM networks.

Way2Save Savings
0.01%
APY
$1
Min. balance for APY
Learn moreat Wells Fargo
Everyday Checking
$10
Monthly fee
$1,500
Balance to waive monthly fee
Learn moreat Wells Fargo
NerdWallet reviews are the result of independent research by our editorial team while accountholder reviews are contributions from independent users not affiliated with NerdWallet. Banks, issuers and credit card companies are not responsible for any content posted on the NerdWallet site, nor do they endorse or guarantee any posted comments or reviews.
Overall
Customer service
Poor
Website / app
Good
Rates
Poor
Fees
High
abysmal lost card replacement
Lost my debit card, called WF explained the situation and specifically said to freeze one card and not the other (I have two checking accounts, and two cards). So they closed both accounts, replaced the card that didn't need replacing, and didn't even both to send a replacement card to the one was lost. Then totally useless over the phone. Citi on the other hand replaced their credit card in less than 24 hrs, the best service ever.
Overall
Customer service
Poor
Website / app
Poor
Rates
Poor
Fees
Fair
Not friendly at all!
WFi s a reasonably good bank but with one big IF. I used this bank for decades, I did not bother WF with questions or problems and and all was going well. I it is not the case if you have at least a small problem that has to be fixed. When my automatic payment system stopped working for no reason and I started collecting late payment fees. In that case I received no,zero,nada, zilch help in spite of begging for help for months by: Sending e-mails Having a few visits with bank clerks Sending letters to WF Calling customer support numbers They talk to you in a belligerent way, lie about reasons for malfunction of the system, e-mails are definitely computer generated, contain just general gibberish that has nothing to do the problem. It has been 1/2 year, I still have this problem, will run away from them. VERY BAD SERVICE, BELIEVE ME. STAY AWAY.
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