First Tech Federal Credit Union
With locations mostly in the western U.S., First Tech Federal Credit Union stands out for its stellar checking account and quality customer service. The credit union is easy to join online and participates in shared branching, making it accessible no matter where you are in the country.
Interest rates on savings accounts and share certificates, however, are not the highest in the game.
The bottom line
- First Tech offers a great checking account with no monthly fees and a top interest rate of 1.80%, provided you meet certain criteria.
- Although First Tech is headquartered in California, anyone can apply for membership.
- Before you can open any other type of account at First Tech, you’ll have to open a Membership Savings account, which requires a minimum balance of $5.
- First Tech belongs to the Co-op ATM and shared branch networks, which consist of 30,000 surcharge-free cash machines and over 5,000 branches.
» Want to explore other options? See NerdWallet’s best credit unions
Read on for more information about First Tech’s checking and savings products, share certificates, customer experience and overdraft fees.
Account reviewed for rating: Dividend Rewards Checking
» Compare this with others at NerdWallet’s best checking accounts
Account reviewed for rating: Carefree Savings
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Unlike many credit unions, First Tech makes it easy to join. The most straightforward ways to apply to become a member are to work for the state of Oregon or a qualifying high-tech or telecom company, or to be related to a First Tech member. But you can also apply to join First Tech if you’re a member of a nonprofit called Financial Fitness Association, which costs $8. Most credit unions don’t provide this type of option.
First Tech’s website is fairly easy to use, and it mostly presents information in a clear and straightforward way. Members can contact the credit union in person, by phone and Facebook or Twitter.
First Tech’s mobile apps receive decent to high reviews, with the Android version receiving 4.4 out of 5 stars, and the iOS version receiving 4.7 out of 5 stars. The credit union doesn’t have an online chat feature.
The credit union’s overdraft policy could be better. You’ll owe $28 every time you overdraw your account.
The credit union does, however, offer free overdraft transfers from a linked First Tech savings account, and you can use a personal line of credit for overdraft protection. Transfers on the latter are also free, with interest rates starting at 12.99%.
Strong checking accounts, flaws elsewhere
First Tech is a strong option if you’re looking for a high-interest checking account and are willing to jump through some hoops to get one. It also offers a good overall credit union experience, including excellent ATM and branch access. But you’ll find higher rates on savings accounts and CDs elsewhere.
NerdWallet’s overall ratings for banks and credit unions are weighted averages of several categories: checking, savings, certificates of deposit or credit union share certificates, member experience and overdraft fees.
Factors we consider, depending on the category, include rates and fees, ATM and branch access, account features and limits, user-facing technology, customer service and innovation.
The stars represent ratings from poor (one star) to excellent (five stars). Ratings are rounded to the nearest half-star.