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The Best Homeowners Insurance Companies for 2021

We looked at customer experience, coverage, discounts and more to determine the best home insurance companies.
Sept. 20, 2021
Many or all of the products featured here are from our partners who compensate us. This may influence which products we write about and where and how the product appears on a page. However, this does not influence our evaluations. Our opinions are our own.

Your home is one of your largest and most meaningful investments, so choosing the best homeowners insurance available to you makes sense.

Naturally, you’ll want the best price — but you also want the right mix of coverage from a company that can afford to pay your claim if disaster strikes. Reliable customer service is a plus, too. Here’s how to take all those factors into account as you choose the best insurance company for your home.

The best home insurance companies

CompanyNerdWallet rating
Note: Not all insurers are available in all states.
Amica
5.0 NerdWallet rating
Chubb
5.0 NerdWallet rating
Hippo
5.0 NerdWallet rating
Kin
5.0 NerdWallet rating
Nationwide
5.0 NerdWallet rating
NJM
5.0 NerdWallet rating
Country Financial
4.5 NerdWallet rating
The Hanover
4.5 NerdWallet rating
State Farm
4.5 NerdWallet rating
Travelers
4.5 NerdWallet rating
USAA*
4.5 NerdWallet rating
*USAA is available only to active military, veterans and their families.

These ratings, compiled from data for several large property insurance companies, are only a starting point. They’re based on consumer complaint data from the National Association of Insurance Commissioners, or NAIC; financial strength grades from A.M. Best; coverage and discounts available; and the overall consumer experience. However, they don’t consider price, which can vary widely. Smaller, regional insurance companies are also worthy of consideration in many areas.

More on the best home insurance companies

Amica

5.0 NerdWallet rating

Best for: Those seeking good customer service and lots of coverage options.

Policies available in: Washington, D.C., and every state but Alaska and Hawaii.

How to get a quote: Online or by phone.

Pros:

  • High level of customer satisfaction.
  • Large number of add-on coverage options.
  • Simple and efficient online claims filing and tracking.

Cons:

  • Fewer discounts available for home insurance relative to other companies.

Amica home insurance offers the standard coverage you’d expect along with strong customer service. Those looking for extra coverage can select the Platinum Choice package, with perks like extended dwelling coverage, higher liability limits and coverage for damage due to backed-up drains or overflowing sump pumps.

Amica offers a program called Contractor Connection, which helps pair customers with licensed and insured contractors. The company also has discounts for:

  • Staying with an insurer for at least two years.
  • Insuring a new or remodeled home.
  • Receiving bills electronically and paying automatically each month.

» MORE: Amica home insurance review

Chubb

5.0 NerdWallet rating

Best for: Affluent homeowners who want high coverage limits and lots of perks.

Policies available in: All 50 states and Washington, D.C.

How to get a quote: Through independent insurance agents.

Pros:

  • Significantly fewer consumer complaints than expected for a company of its size.
  • Standard coverage includes features that many companies offer as extras.
  • Large number of discounts.

Cons:

  • Tends to be more expensive than other insurers.
  • Most consumers aren’t able to get a quote online.

Chubb targets owners of expensive homes, tailoring much of its experience toward well-to-do clients. It offers a substantial number of coverage options, including atypical ones such as HomeScan, which helps uncover issues with your home that require attention before they can cause damage.

Chubb also offers extended replacement cost for dwelling and replacement value for contents as part of its standard policy, another unusual benefit for consumers. This means that if your home costs more than expected to rebuild after a covered disaster, Chubb will pay out more than your selected dwelling limit to help cover the cost. It also means that you’ll receive enough of a payout to buy brand-new replacements for your damaged belongings, rather than getting only their depreciated value.

Chubb has significantly fewer complaints to state regulators than expected for a company of its size, according to three years’ worth of data from the NAIC.

» MORE: Chubb home insurance review

Hippo

5.0 NerdWallet rating

Best for: Homeowners looking for fast online quotes and digital-first service.

Policies available in: Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Kansas, Kentucky, Maryland, Maine, Michigan, Minnesota, Missouri, Mississippi, Nebraska, New Hampshire, New Jersey, New Mexico, Nevada, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, West Virginia.

How to get a quote: Online or by phone.

Pros:

  • Very fast quotes.
  • Has standard coverage types most insurers do not.
  • Large number of optional coverage types.

Cons:

  • Tech focus might not appeal to everyone.
  • Not available in all states.

Founded in 2015, Hippo emphasizes technology and user experience, with a 60-second “instant quote” feature for easy price comparison. Hippo’s focus is evident in some of the extras that come with its policies, such as a smart home monitoring system and virtual connections to home maintenance advisors.

Several of Hippo’s discounts focus on home safety. Features such as fire extinguishers and living in a gated community will save consumers on their premiums.

» MORE: Hippo home insurance review

Kin

5.0 NerdWallet rating

Best for: Homeowners in high-risk states.

Policies available in: Florida and Louisiana.

How to get a quote: Online or by phone.

Pros:

  • Includes some coverage that other companies charge extra for.
  • Offers deductible discount if you use one of its recommended contractors after a claim.
  • Easy online quoting.

Cons:

  • Limited state availability.
  • Pet liability coverage costs extra.
  • No bundling discount.

Another newer company on the home insurance scene, Kin was founded in 2016. Its standard home insurance covers personal belongings on a replacement cost basis, which means the company will pay out enough for you to buy new items if yours are stolen or damaged in a covered disaster.

Depending on where you live, you may be able to add additional coverage for identity theft expenses, water backup damage and pricey valuables such as jewelry. You can save money on your policy by installing security and fire alarms and taking steps to protect your home from wind.

» MORE: Kin home insurance review

Nationwide

5.0 NerdWallet rating

Best for: Homeowners seeking good customer service and coverage other companies charge extra for.

Policies available in: Washington D.C., and every state except Alaska, Hawaii, Louisiana and Massachusetts.

How to get a quote: Online (except in Florida) or through an agent.

Pros:

  • Offers some coverage standard that other companies charge extra for.
  • Lots of discounts available.
  • Fewer customer complaints than expected for a company of its size.

Cons:

  • Not available in Alaska, Hawaii, Louisiana or Massachusetts.
  • Doesn’t insure mobile or manufactured homes.

Nationwide stands out by offering ordinance or law insurance in its standard homeowners insurance policy. This means if you have a covered loss and need to update your home to meet current building codes, your insurance may cover the costs.

Nationwide also earns high marks for its consumer experience. Policyholders can file and track claims online or by phone, and the company’s website has a large library of consumer-centric content.

» MORE: Nationwide home insurance review

NJM

5.0 NerdWallet rating

Best for: Homeowners seeking generous coverage included standard.

Policies available in: Connecticut, Maryland, New Jersey, Ohio and Pennsylvania.

How to get a quote: Online or by phone.

Pros:

  • Includes coverage for which some other companies charge extra.
  • Received fewer consumer complaints than expected for a company of its size.
  • Numerous extra coverage options available.

Cons:

  • Limited state availability.

NJM Insurance serves only five states, but if you live in one of them, you’ll find generous homeowners policies that include several types of coverage that cost extra from other insurers. For example, the company’s guaranteed replacement cost coverage will pay to rebuild your home if it’s destroyed, even if the damage exceeds your dwelling limit.

NJM has a streamlined online experience that allows you to easily manage the claims process. In addition, nonsmokers and people age 65 and up receive discounts on their premiums.

Complaints to state regulators about NJM’s homeowners insurance are fewer than expected for a company of its size, according to the NAIC.

» MORE: NJM home insurance review

Country Financial

4.5 NerdWallet rating

Best for: Those who prefer to have a personal conversation when choosing coverage.

Policies available in: Alabama, Alaska, Arizona, Colorado, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Minnesota, Missouri, Nevada, North Dakota, Oklahoma, Oregon, Tennessee, Washington, Wisconsin.

How to get a quote: By phone.

Pros:

  • Received fewer consumer complaints than expected for a company of its size.
  • Many coverage options available.

Cons:

  • Not available in all states.
  • No online quote option.

Country Financial covers household mishaps, such as countertop burns or spilled paint. In most states, Country Financial offers guaranteed replacement cost coverage that pays the cost of standard new construction materials and labor if you need to rebuild your home, with no limits.

Customers can get safety-focused discounts for features such as:

  • Newer electrical wiring.
  • A safe heating source.
  • Smoke detectors and automatic sprinkler systems.

Given its size, Country Financial sees fewer complaints to regulators than expected regarding its home insurance, according to the NAIC.

» MORE: Country Financial home insurance review

The Hanover

4.5 NerdWallet rating

Best for: Those looking for many ways to customize their policy.

Policies available in: Arkansas, Connecticut, Georgia, Illinois, Indiana, Louisiana, Maine, Massachusetts, Michigan, New Hampshire, New Jersey, New York, Ohio, Oklahoma, Pennsylvania, Tennessee, Vermont, Virginia and Wisconsin.

How to get a quote: Through an agent.

Pros:

  • Extensive list of coverage options.
  • Fewer consumer complaints than expected for a company of its size.

Cons:

  • No online quote option.
  • Not available in all states.
  • Doesn’t cover manufactured homes or certain dog breeds.

The Hanover offers a variety of ways to customize your homeowners policy, including coverage for damage due to water backup or for expenses associated with bringing your home up to current building codes after a disaster. You can also opt for guaranteed replacement cost coverage so you know you’ll have enough money to rebuild, even if costs are higher than expected.

If you buy the company’s Prestige policy, designed for higher-value homes, you won’t have to pay a deductible on claims higher than $50,000.

» MORE: The Hanover home insurance review

State Farm

4.5 NerdWallet rating

Best for: People who prefer to build a relationship with a local agent.

Policies available in: All 50 states and Washington, D.C.

How to get a quote: Online, by phone or through an agent.

Pros:

  • User-friendly website.
  • Agents offering personalized service.
  • Fewer consumer complaints than expected based on company size.

Cons:

  • Few discounts available.

State Farm offers several additions to the standard homeowners policy, such as its “increased dwelling limit” add-on, which doesn’t cost extra and automatically extends the replacement cost coverage up to 20% as long as the home has been insured up to its estimated replacement cost. A variety of other options can be included in a homeowners policy for an additional cost.

State Farm has also rated well with the NAIC, registering fewer consumer complaints than expected given the size of the company.

Its website offers an intuitive interface and easy access to file claims, get a quote and find information about your policy.

» MORE: State Farm home insurance review

Travelers

4.5 NerdWallet rating

Best for: Homeowners looking for a company with a user-friendly website and plenty of coverage options.

Policies available in: Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Jersey, New Mexico, New York, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin, Wyoming

How to get a quote: Online, by phone or through an agent.

Pros:

  • User-friendly features on website and app.
  • Numerous coverage options available.

Cons:

  • Doesn’t insure mobile or manufactured homes.

Travelers’ optional Green Home Coverage helps cover extra costs of using environmentally friendly construction materials when rebuilding after a covered claim. Carrying that theme further, Travelers offers customers a discount if their homes are certified as “green” by the Leadership in Energy and Environmental Design, or LEED, organization.

Travelers’ website allows for easy submission and tracking of claims, and it provides educational materials on basic homeowners insurance questions.

» MORE: Travelers home insurance review

USAA

4.5 NerdWallet rating

Best for: Current and former members of the military.

Policies available in: All 50 states and Washington, D.C.

How to get a quote: Online or by phone.

Pros:

  • Policies include standard coverage that often costs extra elsewhere.
  • Fewer customer complaints to state regulators than expected for a company of its size.
  • Average rates are below the national average, according to NerdWallet’s analysis.

Cons:

  • Available only to active military, veterans and their families.
  • Few discounts are available.

USAA is open only to active military members, veterans and their families. For those who qualify, USAA provides several standard features that many other insurers don’t:

  • Identity theft coverage (with a $5,000 limit) in most states to help with expenses if you are the victim of identity fraud.
  • Military uniform coverage for those on active duty or deployed, which provides full reimbursement without a deductible if a uniform is damaged or stolen during a covered event.
  • Replacement cost coverage, which pays the cost to replace items rather than providing only the depreciated value.

USAA has fewer complaints to state regulators for home insurance than expected for a company of its size, according to the NAIC.

» MORE: USAA home insurance review

How to compare homeowners insurance

Decide how much coverage you need

Finding the best homeowners insurance company for you starts with making sure you’re shopping for the right coverage. A standard policy covers your house and other structures, but the amount of coverage you need depends on how much it would cost to rebuild your home.

You’ll also have several options to consider, including the amount of your insurance deductible (the amount you pay out of pocket in the event of a claim) and whether you need extra insurance for valuable items. You might also want policy upgrades to cover earthquake damage or to ensure you can replace old belongings with new ones after a loss, rather than being paid for their depreciated value.

By figuring out what you need before you compare home insurance companies, you can be sure each policy you’re considering provides the same level of coverage. You can also eliminate companies that don’t offer the options you want.

» MORE: Homeowners insurance: What it is and what it covers

Compare home insurance quotes

After you outline your coverage needs, you can start shopping for homeowners insurance. You’ll want to compare home insurance quotes from at least three companies to be sure you’re getting the cheapest policy you can.

Homeowners insurance costs an average of about $132 a month in 2021, according to a NerdWallet analysis. But rates can vary dramatically because no two houses are the same and each insurer uses its own formula to calculate premiums and discounts.

You can shop for quotes online or by phone, or you can work with an insurance agent or broker to find the cheapest home insurance for you. Whichever route you choose, make sure to compare policies with similar coverage and deductibles.

Also, be aware that a home insurance quote is only an estimate. Your price may change if an insurance company checks out your house and determines you need a different amount of coverage.

» MORE: 9 ways to cut the cost of homeowners insurance

Research home insurance discounts

Most companies offer a standard set of home insurance discounts, such as savings for having multiple policies with the same insurer (for example, both home and auto insurance), installing safety and security devices in your home and avoiding claims for consecutive years.

Beyond those, you will see differences in both the number and type of discounts available. Matching the discounts your home is eligible to receive will ensure that you not only get the policy you want but also benefit from investments you have made in your home.

Check customer satisfaction and complaints

If you choose a home insurance company that’s known for making its customers happy, you can feel more confident that you will have a good experience.

To see whether previous customers have been satisfied, you can look at studies on home insurance and property claims satisfaction from J.D. Power, which surveys thousands of homeowners annually. Consumer Reports also surveys its members about their experiences with homeowners insurance, but comparing the scores requires a paid membership.

The NAIC website is another source of information about how insurance companies have performed. You can find out how many complaints were filed against an insurer with state regulators, the reasons for the complaints and whether there were more complaints than expected for a company of its size.

Consider financial strength

You’ll want to buy homeowners insurance from a stable company with enough money to pay claims. Financial strength is one way to evaluate whether an insurer meets that standard. You can check financial strength through a rating firm such as A.M. Best.

NerdWallet typically recommends considering insurers with ratings of A- or higher. Any company with an A.M. Best rating of B+ or higher has a “good” ability to meet its obligations, in A.M. Best’s opinion. Companies with ratings below that may not be quite as safe a bet and often have higher rates of complaints relative to their size.

Homeowners insurance ratings methodology

NerdWallet’s homeowners insurance ratings reward companies for customer-first features and practices. Ratings are based on weighted averages of scores in several categories, including financial strength, consumer complaints, coverages, discounts, online experience and more. These ratings are a guide, but we encourage you to shop around and compare several insurance quotes to find the best rate for you. NerdWallet does not receive compensation for any reviews. Read our editorial guidelines.

Insurer complaints methodology

NerdWallet examined complaints received by state insurance regulators and reported to the National Association of Insurance Commissioners in 2018-2020. To assess how insurers compare to one another, the NAIC calculates a complaint index each year for each subsidiary, measuring its share of total complaints relative to its size, or share of total premiums in the industry. To evaluate a company’s complaint history, NerdWallet calculated a similar index for each insurer, weighted by market shares of each subsidiary, over the three-year period. Ratios are determined separately for auto, home (including renters and condo) and life insurance.

 

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