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Why It’s a Good Idea To Trade in Your Fitbit Force for a Fitbit Flex (Even If You Love Your Force)

May 14, 2014
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Was your Fitbit Force recently recalled? Wondering whether you should exchange it for a Flex, Fitbit’s new leading activity-tracker? For Fitbit fans who are looking for a device with same sophisticated technology as the Force, the Fitbit Flex is a great option. With its sleek design and advanced features, the Flex offers many of the same attractions as the Force at a lower cost.

In March, the Consumer Product Safety Commission (CPSC) recalled the Fitbit Force, a wristband that tracks your daily activity progress and sleep patterns and syncs the data to different apps, after  “about 9,900 reports of the wristband causing skin irritation and about 250 reports of blistering.” The recall covered about 1 million devices in the U.S. and 28K in Canada. Even if you weren’t among the  1.7% of consumers who were affected by the allergic reaction, here are a few reasons why replacing your Force with a new Fitbit Flex is your best option:

The reimbursement will save you money

Because of the CPSC recall, Fitbit Force owners are no longer legally able to sell their used devices. If you’re trying to curb your spending, registering for a return kit allows you to exchange your Force for a device you can resell. You can also save by putting the reimbursement money towards a new, safe Fitbit Flex.

It’s better to be safe

CEO James Park wrote that the company’s test results showed that the complaints of skin irritation could be allergic contact dermatitis caused by the nickel in the steel clasp or the materials in the wristband. In some cases, people experienced symptoms only after months of use. Using the reimbursement to get a different Fitbit device is a proactive step towards protecting your health.

The Fitbit Flex offers sophisticated features for a great price

The Fitbit Flex shares almost all of the features of the Fitbit Force, and it boasts a lighter-weight wristband and a sleek minimalist display. At $99.95, the Flex also has a lower list price than the Force which means that, when you find a good deal, you could save a lot of money by making the change.

So far, there haven’t been many consumer complaints about skin irritation with the Flex, and Fitbit says that if you keep the band clean and allow space for air circulation, the wristband shouldn’t cause any skin irritation. For people with allergies, it’s important to note that the steel clasp on the Flex does still contain trace amounts of nickel; if this affects you, consider springing for a Fitbit Zip instead.