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GreatCall Cell Phone Plans

Aug. 14, 2019
Cell Phones, Utilities
Many or all of the products featured here are from our partners who compensate us. This may influence which products we write about and where and how the product appears on a page. However, this does not influence our evaluations. Our opinions are our own.

GreatCall may be the only wireless carrier that’s known for its phones as much as its service. The Jitterbug, an easy-to-use cell phone with big buttons and a bright screen, comes in two versions: a smartphone and a flip phone.

Both give users access to a network of health and safety services, including 5Star Urgent Response, which connects callers to a 911 operator with the push of a button.

Those services, combined with the Jitterbug’s user-friendly design and GreatCall’s affordable prepaid plans, make it one of the best cell phone plans for senior citizens.

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AT A Glance

  • Plans start at $14.99 for 250 minutes
  • Notables: Top-rated customer service; health and safety services available; no features included; plans can be expensive with add-ons
Get started at GreatCall's site
Get started at GreatCall's site


GreatCall cell phone plans

GreatCall’s prepaid service lets you customize your plan. Simply select the number of minutes you want and add optional text message or data packages (the latter is only available with the Jitterbug Smart smartphone). Customers can also add a health and safety service plan (more on that below).

MinutesTextsData (Jitterbug Smart)
250 for $14.99500 for $3100MB for $2.49
1,000 for $19.991,000 for $5250MB for $5
2,500 for $29.992,500 for $101GB for $10
Unlimited talk and text for $39.99Unlimited for $152.5GB for $15
Unlimited talk, text and data for $59.99

GreatCall health and safety services

You can also build your GreatCall plan around a health and safety package. Customers who purchase a health and safety package qualify for discounted minutes and texts packages.

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There are three options — Basic, Preferred and Ultimate — to which you can add minutes, texts and data. Here’s what those packages include:

Basic ($19.99)

  • 5Star Urgent Response: One-touch emergency response service
  • MedCoach: Medication reminders and refill assistance (only with Jitterbug Flip)
  • Wellness call: A weekly call from a wellness expert
  • Daily health tips: Text message tips on exercising and healthy living
  • Check-in call: A daily automated check-in call, personalized to ask about pain, appetite, etc.
  • Brain games: A suite of games to exercise memory and improve focus (only on Jitterbug Smart)

GreatCall Med Coach main pageGreatCall Med Coach reminder screen

Preferred ($24.99)

  • All services included in the Basic package
  • Urgent care: 24/7 phone access to a registered nurse or board-certified doctor
  • GreatCall Link: An app that gives family members and caregivers updates and emergency alerts

Ultimate ($34.99)

  • All services included in the Basic and Preferred packages
  • Personal operator: A live operator, available 24/7, to help with tasks like placing calls and looking up phone numbers
  • Handset replacement: A maximum of one replacement per year for lost, stolen or damaged phones

GreatCall’s network

GreatCall is a mobile virtual network operator, or MVNO, which is a fancy way of saying the company doesn’t own its own network. Instead, GreatCall contracts with Verizon Wireless, so GreatCall customers use Verizon’s top-rated nationwide network.

The Jitterbug

GreatCall’s signature phone is the Jitterbug, a user-friendly device designed for seniors. Think big buttons, a loud speaker and large text on the display screen. There are two Jitterbug models: the Flip and the Smart.

Jitterbug Flip

Jitterbug Flip

  • Regular price: $99.99
  • Dimensions (closed): 2.2 inches x 4.3 inches x 0.7 inches; weight: 4.7 ounces
  • Memory: 1GB built-in storage
  • Features: GPS, Bluetooth, speakerphone, camera with flash

Jitterbug Smart2

  • Regular price: $149.99
  • Dimensions: 3.03 inches x 5.98 inches x 0.33 inches; weight: 5.57 ounces
  • Memory: 16GB built-in storage and up to 32GB expandable storage
  • Features: GPS, Bluetooth, Wi-Fi, speakerphone, touch screen, main camera with flash, front-facing camera

Get started at GreatCall's site

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