San Francisco, CA

Content Strategist (Email)

NerdWallet is looking for a talented Email Content Strategist to join our highly collaborative, centralized Content Strategy team. Too often, the world of personal finance is obscure, stuffy, and promotional — leaving people feeling confused or, worse, manipulated. But, NerdWallet’s changing all that. We’re looking for a self-driven, creative problem solver who’s passionate about making the world of personal finance clear, human and approachable. 

Want to join us? As a qualified candidate, you’ll have a track record of successful email ideation, collaboration, and content execution, as well as the ability to write on-brand copy that inspires and educates. Also a must? Partnering closely with our CRM channel managers to set, articulate, and drive email, push and direct mail creative direction. 

Where you can make an impact: 

  • Write and edit our customer communications. Building a relationship with our users via personalized information and delightful storytelling within their inbox 
  • A keen ability to interpret creative briefs and turn that information into high-performing creative
  • Clearly understand how email fits into and supports the larger NerdWallet customer journey  
  • Collaborate cross-functionally to ensure content and visuals work together and that emails go out on time and on brand — checking off both business and brand objectives 
  • Share your work across teams and with your fellow content strategists. Expertly articulating your creative approach as well as the results from messaging testing
  • Practice and advocate for simplicity, clarity, and brevity in all communication channels
  • Digest performance metrics and stay on top of industry trends and best practices
  • Write miscellaneous copy – internal, recruiting, social etc – as needed 

Your experience: 

  • 2-3 years of related experience at an advertising or marketing agency, or in-house creative team
  • A strong portfolio — featuring innovative and thoughtful email executions and success stories 
  • Ability to multitask in a fast-paced environment
  • A love of storytelling and thinking outside the box to create impactful user experiences and marketing materials
  • Bonus points: Experience writing about financial products (think credit cards, banking, mortgages/loans, insurance or investing)

What we offer: 

  • Competitive compensation package
  • 401(k) with company match
  • 100% paid premiums for medical, dental and vision for employee and their dependents
  • Paid maternity and paternity leave
  • Commuter, gym and cell phone stipend
  • $500 enrichment stipend towards learning and development for your role
  • Catered lunches daily, free dinner, and kitchens stocked full of snacks 
  • Onsite coffee bar with baristas
  • Company happy hours, social events and outings
  • Generous, flexible vacation 

NerdWallet is committed to pursuing and hiring a diverse workforce and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of any characteristic protected by applicable federal, state or local law.


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