would it be possible to do a balance transfer to another bank and use that to pay my other citi card?
Hi, kiko1102, and welcome! Not sure exactly what you’re asking here, but it sounds like you want to open a new credit card with a low-rate balance transfer offer to pay off your existing credit card balance. That’s certainly possible if you have decent credit scores. Ideally, you’d be able to pay off the new card’s balance before the special balance transfer interest rate expires:
Another possibility is getting a personal loan with a fixed rate and fixed payments to pay off the debt.
Please let me know if you have any follow-up questions or if I misinterpreted what you were asking.