Wonderful, Wonderful, Wonderful
My husband and I switched to Ally Bank in 2016, primarily due to the interest rates. What we found in the banking side of things was above and beyond every expectation. Every time that we have contacted Customer Service, we have been greeted with professional representatives who wanted to help us with our needs.
The interest rates on the checking and savings accounts are unbeatable, and they continue to grow. I appreciate all of the hard work that Ally makes to keep customers happy and coming back.
The only complaint that I have is that I wish my husband and I both didn’t have to call in order to change an address or other information, and that we could just update the information all at once.
Otherwise, Ally, keep up the good work.