Great Card, Excellent Company!
We use this card for everything (other than our work expenses). I love the cash back and the convenience of tracking my spending. I appreciate the simple website and how easy it is to integrate the other amex card we have. It’s super easy to pay the bills and recently I’ve set up the auto pay. We have had a couple fraud alerts, years ago, and amex was on it before we even caught it. Never any issues, and amex is there by phone or chat if I need anything. Years ago we had a time in our lives where we weren’t able to make the payment, I kept in touch with amex and never had a problem. We do count on the purchase protection but haven’t had to use it. We have however used the CC protection where we disputed a charge when we had issues with an item. It took a little of my time on the phone but it did pay off. The trick is, use the card and only this card for your grocery shopping to get the best cash back. It’s nice not having to worry. I do feel like American Express has our backs.