Any experience with Edapt USA for Student Loan Consolidation

Any experience with Edapt USA for Student Loan Consolidation
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My husband has almost $150,000 in debt and Navient wanted us to pay over $1500 a month. I signed up with Edapt today and we will only have to pay $336 a month, but I am now worried it is too good to be true and is some sort of scam. Anyone have any input?


@vlochridge, welcome to NerdWallet. No specific knowledge around Edapt, but it’s entirely possible that the company consolidated your loans and entered you into an income-driven repayment plan. Depending on your income, it could reduce your payments dramatically.

You might check your paperwork to see if that’s the case.

We warn people against these student debt-relief offers because they charge fees to do things you – or your husband – could do on your own for free.


Yes! She did say exactly that…consolidated your loans and entered you into an income-driven repayment plan.


Welcome, @vlochridge! Here’s some additional info on income-driven repayment that you might be interested in:

Paying less isn’t too good to be true, but the trade-off is that you’ll likely pay more overall.

Like @des said, debt relief companies often charge fees for their services, and THAT is a cost you definitely can avoid.


I’m trying to figure out if it legit as well. I just realized I’m basically paying THEM and the money doesn’t go to my actual student loans. I’ll make 4 payments of 198$ then 39$ a month forever after. I don’t understand how it works. I do, then I don’t then I do and I’m so confused. If you find out anymore lets keep in touch.


I’m 95% sure it’s a scam. So many websites say that there are no “affiliates” with the Dept. of Ed. ALSO any company wanting you to pay them to consolidate the loans are also not legit. I signed up then the first red flag was when looking very close at my paperwork. The money goes to THEM, not to your loan. In other words, they say, (in a nut shell) you pay THEM and they take it off your credit report. Period. NONE of it goes to the loan. NONE. the big red flag is when I called Sallie may the next day to then take care of that, THE SAME MARCO answered the phone. I said "you just told me your company doesnt work with Sallie May as they are a private lender and you didnt know how I should get in touch with them. Then he gave me some story about… I can’t even remember. Regardless. I ran to the bank and closed that account. Now working on trying to figure out how to protect my ID. FIRST, log onto and get your pin with them changed so the scammers cant access your account and get more info. Next contact S.S. to add protection to your No#. What a mess.


Welcome to the community, @terijolc.

I’m sorry you’re having to go through with this, but I appreciate you sharing your experiences — hopefully, they’ll help others considering signing up with a debt relief company.

Here’s some advice on what to do when severing ties with one of these companies to help protect your information, and other borrowers:


and here I am AGAIN, wondering if I was wrong about it being a scam. I just got a voicemail from the “president of the company” sounding VERY sincere in that they ARE legitimate and wants to discuss this with me. I just dont even know who to trust anymore. I guess I’ll just stay in debt and pay rent forever :frowning: Unless you can help me figure out HOW to find out if they are real or not. It’s a very new company so only has one review so far. I don’t discount them because they are new, or because the “president” called. It’s mostly all the info on line about scams that scared me.


@terijolc, I think the first step is understanding what “scam” means when talking about these companies — because that term gets thrown around a lot.

Debt relief companies can complete paperwork on your behalf. If you sign up with one thinking, for example, they’ll consolidate your loans — and they do that — this isn’t necessarily a scam. You’ve simply paid for services you could have done yourself for free.

We all pay for conveniences like this now and again. But I wouldn’t recommend putting money toward your loans that doesn’t actually pay down your loans.

Now, the scam stuff comes into play with warning signs like:

  • The company doesn’t do what it promised; for example, you thought they were consolidating your loans, but they put your loans in forbearance instead.

  • The company is supposed to make payments on your behalf, but keeps all your money instead.

  • The company claims it can get you a lower payment or forgiveness faster than you can by yourself — it can’t.

Contact your servicer to find out what the company has actually been doing with your loans and whether that aligns with your expectations.

Also: You’re more trusting than me in giving them a chance (:grinning:). Be wary of new companies: These shady outfits tend to shut down quickly, leaving borrowers in a lurch, then re-open with a different name.

IMO, the risks far outweigh the rewards. If you have questions about managing your loans, post them here — we’ll help you, for free.