Great Experience with potential for more value
As a young person, I really enjoy the mobile app and website. Moved to this bank recently from Chase and am very impressed. The rates are poor, however, but I like that you can bundle your services with their Merrill Lynch products to get more value. The new premier credit card also makes up for the bad rates that I would normally get in the checking account. So my strategy is to keep as much as possible in high yielding assets through Merrill Edge and get “preferred” status to maximize my rewards on the credit card. I couldn’t be happier with the customer service. I recommend to my friends and family, which is usually met with some resistance because the bank has a bad reputation from the mortgage crisis. I think it’s time for people to think giving them another shot.