Unethical Company this BofA, a theif!!
I used to love using this card, but now it’s been more of a nightmare. At the beginning of using the card, i was told originally that there will be no interest charge on purchases if i pay the amount of the purchase in full by the due date. So i’ve been doing that for the first few months, no problem what so ever. Then one month i made the mistake of not paying it all and an interest rate was accrued. No problem, i knew why so i didn’t have a problem and i didn’t dispute it. BUT every month after that, that’s where my nightmare with bank of america started. Even thought i continued to paid of my purchase total every month, i was still getting charged interest rate EVERY MONTH. I would call them and try to dispute, sometimes i would get a smart rep and they would understand the situation and will reverse the fee, but other times, i get ones that don’t know what they are doing. so i stopped using the card, and yet i still got charge an interest rate!! Their contract says that if all of the purchase balance is paid of by due date, no interest fee will be charged. But how do i still get charge an interest fee when i’m not even using the card?! When i called to dispute, they said the card have to not be used for 2 consecutive months for no interest fee to be added?! WTF!!! why am i being charge on the 1st month when there is no purchases that was made!? i feel like this is how they make money off of their customers. Most ppl don’t check their statements or don’t want to waste their time researching on why they are being charged on interest rates, so Bank of America will get away with shit like this. A few bucks here and there due to fraudulent interest charges from thousands of ppl who are using their cards can add up and be very profitable for Bank of America. Check your statements ppl, they could be making money off of you as we speak! Very unethical of you Bank of America!! I’m currently a customer who is in the processing of closing my account now!!