no more cash deposits
This bank has forsaken basic banking! what i mean is, traditionally, anyone can make a deposit into your checking/savings accounts, but only you can make a withdrawal. Now, they have stopped accepting third party cash deposits! Yes! The new customer service philosophy is “pass the buck”. Rather than accept personal responsibility, they have made it the customers responsibility to identify counterfeit money. which is their excuse for denying deposits. I have been with them for 20 years. If I need a quick cash deposit from a friend or family member, they cannot do it! so, in an emergency I cannot get cash!