I went to my local Urgent Care center earlier this month when I was not feeling well. The doctor there sent me by ambulance to the nearby hospital ER. EMS ambulances are free in my city, yet who picked me up was a private ambulance company “medical transport.” I now have gotten the bill for $450. I feel as if they should have told me they were sending me by private ambulance or that this ambulance they called for me would cost me money when it is known in this city that city EMS does not cost. I feel very duped and don’t feel like I should have to pay this bill, I would have made other arrangements by having someone drive me if I would have know that a private ambulance would show up over the local EMS.
Can I dispute a charge for medical transport ambulance when a free option from local EMS was available?
There are state and federal laws regarding how a patient is transported from one facility to another. With that being said you can always call your local EMS to find out why they were not dispatched and it could be because they were busy.
If you have insurance your insurance company should pay this bill at the in-network rate. If you do not have insurance you can try to negotiate the bill.
Most ambulance companies also offer financial assistance for patients who can not afford the bill or low monthly payments.
You can always reach out to a medical bill advocate who can review the bill for incorrect coding, appeal to your insurance company on your behalf or assist in getting financial assistance in place for you.
If you need assistance please reach out!
Cheryl Welch, MBA
Hudson Valley Medical Bill Advocates
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