Deceptive Introductory Offer
After reading the October Money magazine article created with the assistance of NerdWallet as stated in the article, I applied for and received the Chase Sapphire Preferred. I selected this specifically for the 50,000 point bonus. When I received the card, there was no mention on the paper the card was attached to, the brochure or the fine print cardholder agreement about the 50,000 point benefit among the benefits listed.
When I called Chase Customer Service, he assured me I would get the bonus. When I said I needed something in writing, the best he could do was a generic letter but when asked, he said it would not have my credit card number on it. When I said I wanted to close my account, he said everyone gets this bonus, an adjustment could be made later if I didn’t, and" it’s on the website". Told him I was left with nothing in writing saying I would get the bonus and closed my account.
Zero dollars spent but of course negative effect on my credit score for having requested this card. Clearly deceptive marketing practice by Chase and classic bait and switch!