I like everything no dislikes
I like everything no dislikes
THIS BANK IS ABSOLUTELY RIDICULOUS WITH THEIR FEES AKA OVERDRAFT. I TOTALLY GET THAT THEY ARE PRETTY MUCH LENDING SOMEONE THE MONEY BUT WHEN YOU GET ON A BUNNY TRAIL AND YOU HAVE $800 IS FEES I COULD HAVE GOTTEN MY ACCOUNT OUT OF THE NEGATIVE 800$ AGO. ITS SICKKKK!! I HAVE ALREADY TAKEN THE STEPS TO JOIN A NEW BANK. NO SYMPATHY FOR ANYONE. ESPECIALLY WHEN I HAVE BEEN A GREAT CUSTOMER FOR 5 YEARS
Opened a Chase checking account and received a $300 bonus for doing so. Nice!
Secured Credit Cards
Been a long time customer of Chase. Having some credit issues and was looking into secured credit card with my own bank. Chase does not offer nor do they offer personal loans. Chase is starting me make me feel like Chase is only for rich people.
Chase is overall easy yo access with many locations and an easy website to understand. However banking with chase is average. Credit cards are good just wished that the sapphire cards included either gas or supermarkets in the 2×-3x point bonus.
Above average bank
This bank is better then Bbva Compass and Wells Fargo, banks in which I also have accounts. Customer service is great, they greet you and offer help. Things I like about Chase: you don’t have to put your thumbprint on a check like at Wells Fargo, makes you feel like a criminal. Personnel is helpful and treat customers very well. I have never had any problems online.
Downside: They ask you for an I.D. even if you only deposit sixty cents because they consider it cash. And they ask for i.d. for any cash deposit. Probably to prevent money laundering. ( Yeah! I’m going to launder two dollars with a two dollar cash deposit!). No criteria at all. And I guess they don’t receive enough training to explain to the customer why they need the i.d. to deposit a few coins. Another downside is that they are downsizing personnel and placed two ATMs in the lobby. So now they have four ATMs, the one in the foyer, the auto ATM outside and now two in the lobby. But that’s a good way to avoid paying salary and benefits to common employees (tellers) while padding the bottom line for CEOs and stockholders. Overall, good personal experience with this bank…
Best Bank Ever
I am quite happy with the service I receive from Chase.
Holding checks and collecting fees
They are really masters at holding up your checks! Or even better, they randomly decide to send a perfectly fine check down to collections (with no explanation as to why) and charge me 45$ for it!!! I am reporting them and will start a lawsuit!
The worse bank ever, soon to be past customer
Chase holds funds even after the check has cleared. I have to believe that is against the law. I have called 3 times to no avail. The first guy I spoke to ‘lied’ to me. He told me after my deposit clears the bank it’s written on the funds have to go to the federal reserve and then to Chase. That’s a lie.
I absolutely love chase, best bank I’ve ever had
High fees, low rates, but convenient
Locations nearby and convenient, but low rates on savings and checking accounts.
Rich Mans Bank
My dislikes are the fees, low interest rates. I enrolled in chase bank during the promotion special; when they offered $500 to new customer’s, for opening a checking and savings account. Horrible, bank. It you do not have a lot of money, this is not the bank for you. You much maintain a certain balance, to avoid paying fees. After this promotion is over in 6 months, good bye chase. This is not the bank for lower income; hard working people, who are trying to save, and grow their money. Too many high fees.
Over draft fee
I am with this bank from long time i get overdraft fee for two online payment $34 each my check is come on mid night so i pay just for one hour difderent $64 very bad service call customer service requested to fix this issue $64.00 is too much but i get bad response from customer service i have credit card why they not get from credit card. Now i am thinking to close my account. Very bad service.
I was approved for an amazon chase card with a $2000 limit. I barely made two small purchases and two weeks later without prior notice they cancelled my card upon further review. So now I have to take a hard pull on my credit report for a card I was approved for and now cancelled. Customer service was horrible asking “what do you need all your credit cards for?” Actually that’s non of his business. Won’t ever deal with them again.
Branch makes difference
Some branches are TERRIBLE for customer service and others are good. Avoid 551 e 15th st, Plano, TX if all possible.
exellent bank over all
i had never had any problems in this bank. but the interest in credit cards is on of the highest in my opinion.
Poor Customer Service
Internet Banking App is very poor at depositing checks.
poor decision to removed drive thru its a big inconvenience
I have two toddlers and have to get them in and out of the car specially when its raining or super hot which is 10 out 12 months
thinking of closing account soon
Horrible customer service. They make false promises and tell you misleading information.
Customer service, give false information along with the branches. Will give you the run around when asking question about your account. Don’t not bank with them.