I decided to apply for this card after NerdWallet’s recommendation. So far, the process has been really terrible. After applying you receive an email with a link to check the status of the card approval process. I thought that was pretty cool; however, the message says it updates every 24 hours… Here we are 2 months later and I have no updates. I finally received an email letting me know that they were missing information. I find this odd, because I filled the application out on their site… Anyway - the man on the phone was clearly not in America so we had a language barrier. He couldn’t tell me what info was needed - and said my card should be good to go. An additional 2 weeks later, Citi sends me a letter saying they can’t reach me, with the phone number and email I have already provided 2x, requesting several documents - PayStubs, Lease Agreement, Rental History - all kinds of things. I have a really high credit score and I can’t understand why all this is needed. I certainly didn’t have these issues with other providers. I’ve decided to to even continue with Citi. If applying for a credit card is this much work, I would hate to see how they are when I need assistance.