Worst customer service ever
If your intention is to use this card for any serious, time limited transaction, stay away, this card is not for you. I applied for and obtained this card about a month ago. However, upon my attempt to use it, it was placed on a fraud alert and I was told my identity needed to be verified. I have faxed every document requested but every time i call to ascertain what is being done i get conflicting responses from agents who appear not to know what they are doing. This last time around, they asked for my social security card to be faxed which i did. One week later, i call as i never heard back from them. Their response? the faxed copy was not clear so they needed another one. They were unable to give any plausible explanation for why I was not notified about this. Clearly, this is a business that does not value thier customers nor have any regard for their time.