Connecting Chase accounts

Connecting Chase accounts
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#1

I can’t connect my Chase accounts via desktop or the app. I’ve verified that I’m using the right password. This is the error that is returned - which is a dead end, since hitting “Try Again” puts me back into the same loop:

“Sorry, something went wrong. We couldn’t link your Chase account”

Any known resolutions to this?


#2

Hi Nikzad,

Thanks for reaching out - I’m sorry you’re having some trouble connecting your Chase account!

Chase is experiencing a technical problem that prevents you from linking it right now. This happens from time to time, and a fix is in process. My recommendation would be to wait a couple of days and then give it another shot.

If you’re still unable to link your account at that point, feel free to email us at support@nerdwallet.com and we can take a closer look :slight_smile:

Thanks for your patience - hopefully, this will be fixed soon!