Contact Costco to change from Citi Visa to a good CC company
I encourage anyone who dislikes Citi Visa as much as I do to contact Costco and let them know. Citi couldn’t get our balance changeover from American Express right for over 3 months in the beginning, their website is not user-friendly in the least and I’m a computer tech, and now because their IT department must be inept, they have decided to make their statement PDFs secure. Now it’s impossible to mark up the PDF downloaded to my computer to compare to the actual receipts to make sure I’m not getting overcharged or there are extra charges. And, yes, I contacted Citi Visa, and not just the first level but asked for a supervisor. That’s the way it’s going to be, they told me, but you can print it out. What? In this day and age! NO other credit card company has locked their PDFs that we use because their IT department knows what they’re doing. I even went as far as filling out a Comment Card at Costco to let them know how frustrating and inept this is of Citi Visa. I suggest anyone else as frustrated do the same.