Numerous times logging into my bank

Numerous times logging into my bank
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#1

I have tried numerous times trying to sync my bank it is one the list and I have tried both of the names that are showing. I input my username and password and security password and then it says it can not sync.


#2

Hi jatencio, thanks for writing in :wave: Sorry to hear of the trouble syncing your bank account.

When you have a chance, can you shoot us an email at support@nerdwallet.com so we can investigate this for you? Be sure to let us know the name of the bank from which you’re trying to connect the account, along with any specific error messages you’re receiving. A screenshot of what you’re seeing can be helpful as well.

We look forward to hearing from you so we can get this straightened out!