Ok, so I just read all the negative reviews on here and was scratching my head.
Here’s the deal: yes, they are wound tighter than a dolphin’s butt on their security. So, yes, that will cause many inconveniences, old fashion features and the need to call in a lot. In a world where identifies are stolen every minute, I can’t see that as a bad thing.
Next, they are a very conservative lender. They will not extend credit if your score is below 700 generally. There are exceptions. They analyze every single thing. So, if your score is 800, yet your DTI is high or your utilization is, they will deny you. They are smart and know what they’re doing. Don’t leave a credit union a bad review if they don’t think your creditworthiness is up to par. HOWEVER, do write them a recon letter stating why you’d like reconsideration and your reasons for wanting a particular loan through them. You aren’t dealing with a bank, you’re dealing with a credit union and the vast majority of people that recon will get a chance.
We got a hefty auto loan for through them and it was pretty smooth. Check was cut and to us in about 3 days. I applied for a signature card and was denied for DTI ratio. Then I realized I hadn’t included my bonus in my income. So, I sent a reconsideration via email. They emailed and asked for 2 recent check stubs (which they didn’t ask for the auto loan) so they can reconsider. If they choose not to extend a card, I’m ok with that. You can’t win them all. Once my DTI improves, I’ll reapply. However, there is a real person reviewing your recon and they are great to deal with.
So, yes, they’re a bit behind the times, slow and frustratingly crazy with security, but they are great to deal with.