Please help me with my phone number

Please help me with my phone number
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Please help me trying to get my account again with you guys and it says phone number used. What should I do??


Hi there,

I’m sorry you’re having trouble verifying your NerdWallet account!

For security reasons, we only allow a phone number to be used once when creating an account. Unfortunately, this does mean that you won’t be able to re-register with the same phone number.

Do you perhaps have another phone number that you can use to sign up with? It just needs to be a US number that’s supplied by a phone carrier (unfortunately online call forwarding numbers, like Google Voice, will also not work).

People often use a friend or family member’s device to receive the code; maybe that’d be an option for you?

Hope so - we’re excited to have you as a NerdWallet member! :slightly_smiling_face:

Let us know if you have any questions!