New to PNC
I have recently acquired an auto loan through PNC but I bank through M&T, I have called numerous time to set up an account just to view my loan process through PNC, but every person I talk to keeps avoiding that and keeps trying to set me up with a checking account through PNC. I do not want that, I just want to view my auto loans, but no one from customer service is helping me do that. Not to mention every time I call PNC there is always an outrageous wait time to speak with someone. If I would have known going through PNC for a loan would be these much of a headache I would have went through somewhere else. Hopefully this helps deter cheerful hopeful people looking to make a new or used car purchase and are looking to finance. Go somewhere else. It’s been over a month of non stop calling to PNC customer service (numerous hours of waiting) and my issue is still not resolved, even when I walked in to a PNC bank no employee was the least bit concerned about my issue.