Greedy and doesn’t care about customer
I was banking with TD for 8 yrs-I have 2 payroll deposits 2x a month, a car loan from RBC , 2 educational plan and pension plan-all pre-authorized.My TD credit card has 5t credit limit that I used up when I got hospitalized due high blood complications this April. I was not able to pay CC interest,behind to all my account abilities,then I started working again in July, paying most important 1st on top of my pre-auth payments. Then after talking to TD and negotiate with all the payments we finally agreed.Then 1 day 1 of my payroll deposits 950 suddenly went o my CC payment, I called TD and begging If they could leave at least 275 dollars to my debit card because my car loan from RBC has 3 months arrears already,I was transferred to diff table and finally I spoke to a very rude supervisor?? he told me this "it is our rights to take your money to pay your credit card bills, why are you paying your RBC and not your loan with us?’ I explained to him I’ll pay little by little until I paid them all,Its just I am prioritizing what needs to pay 1st. But he was firm to his decision, TD bank always does that to me-taking money from my checking account to pay my credit card without my approval, and this is the worst one because I almost had a verbal fight with that asshole who have very little or no concern about other human being.
The next day,I closed my 10 year account to them,I opened an account to RBC, and I am a happy customer earning my AVION points everyday.
Don’t bank with TD,they are rude, money grabber and steal the money in your account withour your approval.
I will clap my hands when one day you go bankrupt and you all lose your job,so you know how It feels being broke.