Was super when Continental Airlines, now United = undependable gremlins
Long time user, built up credit & “air miles” with Continental who always took great care of us/kids in flight. Helped my business when bankers snooty. THEN United took over, miles harder to get, treated like baggage in Business Class on anniversary to Waikiki. THEN this Visa became NOT an emergency credit card. a) came home from hospital who saved wife’s life only to find Visa calling me about charges made in New Orleans 8hrs - 450miles away several charges over a WEEK, when have been using it locally same time. Their solution: cancel card & then I set up auto pays list arm’s length with new VISA card.
b) wife home ill, clothes washer floods, find Best Buy (a regular VISA charge vendor) new replacement on line, order it for two day installation (no other local options so fast). VISA FRAUD DENIES charge, robo calls me to verify, I press the correct button, then phone them up to OK this deal. Their solution: transaction was cancelled so have to replace this order. Then find cannot do this with same 2-day installation, now 2-weeks if not 4-6. Complaints never get a a) apology, b) act like I should thank them for re-activating my card, c) offer no workaround to avoid such emergency disasters future, d) take days to respond (compare to immediate action on a $1007 washer charge).
Suggestions for a replacement EMERGENCY Credit card DEPENDABLE?
- we have no cell phone to verify “texts” for additional authorization
- the card must be accepted EVERYWHERE when hospital trips are in play, we never know where this will take us of who will need money.