The Anti-Customer Bank
I received a letter today stating that USBank has reduced my available credit by $1000 based on my current FICO score. Well, I moved to Florida in June, which was very costly, and I used my credit cards to help re-establish myself here. Naturally your balances are going to go up when you use your credit cards. Then comes Hurricane Irma. We took a direct hit here. Regardless of that, I have never missed a payment, always pay more than the minimum due, and have recently paid several cards off. So, by lowering my available credit USBank has impacted my FICO score negatively. It’s only been 6 months since the move here and USBank could care less about my history with them and the circumstances behind my debt. I would not recommend USBank for anything. They suggested I file a complaint with Transunion. I’m not disputing the information on my credit report. I’m disputing USBank’s lack of compassion for their customers. My account is now closed and will be the one I focus on paying off next. Worst experience I’ve ever had with a financial institution.