Unreliable online banking
I bank with USAA currently and have my other bank account linked with it. I can always see my “non-USAA accounts” but I can rarely see my USAA account. When I call to talk to them about it, they say that it doesn’t look like I have accounts with them. When I insist I do, they refresh their page and my account will show up. Then they can’t tell me why my account won’t show up, their only answer is to keep refreshing the page. It’s getting very frustrating as sometimes it won’t show up no matter how may times I refresh the page. I’m glad I bank with another bank as well. Because if USAA was my only bank I would be screwed, because when my account doesn’t show up, I can’t check my balance, I can’t transfer money and I can’t keep track of my spending. I don’t understand why they haven’t fixed this problem, since I’ve been having trouble with this for over a year now. And I’ve called them numerous times about it too.
If it is important to see your bank account, then perhaps you might want to choose to bank somewhere else.