Wells Fargo

Wells Fargo
1.6 1.9 2.0 1.6 1.6 348

#330

Attitude from customer support

The customer support person I talked to gave me an unfriendly attitude through the last phone call I made with the bank. Overall I wound not recommend the bank to anyone I know.


#331

No help with card lost overseas

They did not helped with my card lost overseas and they asked me to go back to a branch in US while I’m stuck in the other side of the world.


#332

Worst bank

I requested for my atm withdraw limit to be raised because their isn’t a branch near me !! I can’t even get my own money out of my account because they won’t raise my limit !! Anytime I use my card at an atm Wells Fargo charges me and additional $1.50 on top of what the atm charges !! Rediculous !!! Come on Wells Fargo you can do better !! Closing my account ASAP !!


#333

Can’t Wait to Close

Literally cannot WAIT to close my account with them! I have deposited checks and it takes DAYS for my money to be available for me to use! Yesterday, I tried to deposit a check through the app. Well of COURSE it didn’t work so I actually drove to a bank last night to deposit the check and according the website, it would be available for use today! Not true. I called this morning to see of there was anything they could do to either expedite the processing or cancel the deposit so I could cash the check. They told me “no” and that there was absolutely NOTHING they could do. NO cancelling. No expediting. It’s SO frustrating. It’s a terrible bank and it’s totally unacceptable that I can’t access MY money when I need it. I don’t know when other banks process checks, but they process checks at 9:00PM! Crazy - can’t wait to leave!


#334

NOT impressed

I have ordered checks in May and have still yet to get them. I had to call TWICE, had to shut down an account due to the checks getting lost and dealt with a very rude customer service rep. I am very disappointing with my banking experience and considering switching.


#335

Wasted my time

I applied for a personal loan and spent about an hour over the phone filling out the application. Than spoke over the phone a couple of days before they denied me the loan. There reason for denying my loan could have been done without filling out an application and without having to give me a hard inquiry on my credit report. A total waste of time, I have been a Wellsfargo account holder for about 10 years.

Agents are very polite and professional.


#336

ZERO stars

I really hate this greedy company. Do not bank with them and definitely do not get a credit account or mortgage with them. We moved and were 10 days late because we were not receiving our mail and didn’t know the deadline and they charged over 1k in interest with no grace or no consideration of the situation even though we paid the bill in full. We will continue banking with our bank in another state and WILL NOT transfer our funds to them. Moving our mortgage as soon as possible. Do not want this company to get one more dime of my money. Their online software sucks also.


#337

Omg!

Worst bank ever I have fraud alert on my account, it seems that it only works when I use it. I don’t receive an alert when someone else is using my card someone took 300.00 out my acct. I didn’t receive a text or email but when I go to the bank to make a withdrawal or deposit I receive an email or text… RIDICULOUS I’M SO OVER WELLSFARGO


#338

Low interest rates

I have no major complaints about WF. I have never had any problems with them and have been with them since they took over First Union bank many years ago. I wish they offered higher interest rates but for higher interest rates you will need to add an Online bank. I use Discover Bank for that and keep WF for a walk in bank. Shop around for the best rates and a bank that will meet your needs.


#339

Worst decision

So in the 6 weeks I’ve been with this bank i have to change my online password 4 times and everytime I try to use my card it locked so what’s the point in leaving a great bank that suited everything I needed just for the convienice of another going back to my old bank for good I hate the uncertainty of weather or not I can pay for stuff


#340

Worst Bank EVER

Been a customer since 1986. They used my soc without consent. Wouldn’t provided info needed for class action. Held a Government check because I used their app deposit. DO NOT USE THIS BANK! They steal from their customers! Very unprofessional and very unhelpful! RUN!


#341

Closed my account with no reason

Wells fargo for “bussiness reasons” closed my account which i am glad they did because i had to do so much to keep the account free


#342

Ridiculous

My daughter was stuck 3 hours from home. I went to the branch with cash to deposit into her account to get her home. I was told since I am not on the account I could not make a deposit. I am a former customer who left for many reasons. Avoid this bank they do not care.


#343

homeless for tonight

out of state and in need of cash. Some of us have been there. Tonight I sleep homeless. Why?
This bank told my ex a money order is just like cash and since he’s not 9n my account he can’t use cash.
ok. no biggie. right? NO BIG BIGGIE!!!
After practically begging Wells Fargo argo to correct their misinformation I receive I’m sorry man YOU SLEEP WITH THE FISH TONIGHT.
Monday morning Wells Fargo will not be my bank.


#344

Worst bank ever!

This bank is horrible they don’t care about you at all! My bank has been hacked several different times so the last time it was hacked they had to issue me a new debit card so the one I had was no longer valid it was the weekend and I had no access to my money except my savings account that I never used before ever but given the circumstances I used it a few times then they turn around and charge me $45 in fees! And when I called them and explained they still wouldn’t give it back! How are you going to charge me to use my own money!!! Awful they are awful not to mention their being sued right now for stealing so many other peoples money for all the hidden charges! If your smart you will not bank with these thieves! Also every time I go over my statements I’ve been double charged! Be smart stay away from Wells Fargo!


#345

Ridiculous fees

I deposited a Canadian check yesterday at a local branch. The teller incorrectly calculated the conversion rate so I called Customer Services and was then referred to their Foreign Exchange Services. The error will be corrected but I also learned that they will be keeping almost 8% of the total amount as a fee. Their website conversion rate is only for cash, which I learned from my conversation with their representative. Frustrating!!! I will be looking for a new bank.


#346

FRAUDULENT BANK!!!

A BANK that thinks you are just another account or number to make money off of. Have they closed are the fraudulent accounts they misled people into getting? They lied about what kind of fees you would get even after being asked directly. They put someone else’s money into my account hat had only been open for 3 days.


#347

Worst bank ever…

Just very cold…and my favorite is the charge for depositing too much money… but then hold a check and charge an overdraft… it’s better to leave your money in in other places…glad to leave this sad place.


#348

Nice People, Bad Services

I really hate to leave a poor review because everyone I’ve talked to has been nice, but the bank itself really screwed me over. I told them I needed to open an additional account to pay bills out of and they set me up with an account that DOESN’T ALLOW ACCOUNT CHARGES, so any charge not done through debit card (aka all online bills) were declined, and I was charged late fees and bounce fees for every single one of my monthly expenses totaling almost $400. On top of that, I transferred all my expense money into that account for that purpose and the account DOESN’T ALLOW TRANSFERS OUT so all the money I put in there is not only useless for my expenses, but I don’t have money to pay my rent because it’s frozen for all my declined charges. So long story short I’ve spent my weekend on the phone with countless people and organizations to figure this out and im behind in my bills THAT I HAD ALL THE MONEY FOR because Wells Fargo screwed me over. Don’t bank here.


#349

Waste

Got pre approved for a home loan. Paid for the appraisal then then turned me down. Poor customer service throughout the experience. Went to a different bank and everything went just as it was supposed to.