abysmal lost card replacement
Lost my debit card, called WF explained the situation and specifically said to freeze one card and not the other (I have two checking accounts, and two cards). So they closed both accounts, replaced the card that didn’t need replacing, and didn’t even both to send a replacement card to the one was lost. Then totally useless over the phone. Citi on the other hand replaced their credit card in less than 24 hrs, the best service ever.