Sallie Mae Bank Review: Savings and CDs

Sallie Mae Bank offers strong rates on its savings account, but it has fewer customer service options than many online banks.
Ruth Sarreal
By Ruth Sarreal 

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Overall bank rating

Sallie Mae Bank
  • Savings
  • CD rates
  • Money market
  • Banking experience

4.0

NerdWallet rating 
The bottom line:

Sallie Mae Bank offers competitive savings rates, and it won’t drain your account with fees. Its website is easy to navigate, but the bank has limited customer service hours and making a phone call is the main way to get in touch.

Best for: Those who want strong savings rates without monthly fees, don’t need a checking account and aren’t likely to need customer service.

Pros

  • Solid rates on savings and CDs.
  • No minimum opening deposit on savings or money market accounts.
  • No monthly fees.

Cons

  • Limited customer service hours and options.
  • You’ll need another bank to fund your account.
  • Doesn't offer checking accounts.

Full review

Sallie Mae® SmartyPig Account
Sallie Mae® SmartyPig Account

Savings

Member FDIC

4.5

/5
 NerdWallet rating 
APY
3.75%
With $0.01 min. balance for APY

Sallie Mae Bank offers multiple savings options, including a high-yield savings account, a money market account and SmartyPig, an interest-paying account with goal tracking. You don’t need a minimum deposit to open the SmartyPig account, but you’ll have to make some kind of deposit to earn interest.

You can move money into your savings account with an electronic transfer or a check only, so you need at least one additional account at another institution to fund it.

Sallie Mae Bank CD
Sallie Mae Bank CD

CD

Member FDIC

5.0

/5
 NerdWallet rating 
1-year APY
4.90%
3-year APY
4.00%
5-year APY
4.00%
Minimum deposit
$2,500

Sallie Mae Bank offers CDs in a variety of term lengths, from six months to five years. They pay from 4.40% for terms shorter than one year to 4.00% APY.

You’ll have to pay in $2,500 to get a CD from Sallie Mae Bank. This is on the high end, considering you can find online banks with lower or even no minimum deposit requirements.

Sallie Mae Money Market Account
Sallie Mae Money Market Account

Money market

Member FDIC

4.5

/5
 NerdWallet rating 
APY
4.15%
With $0.01 min. balance for APY

The Sallie Mae Money Market Account is not factored into the overall institution’s rating because its savings account is a strong option for the average consumer, but if you are in the market for an MMA — say you want a savings account that also has check-writing privileges, for example — it is worth a look. It has no minimum balance and no monthly fees, and earns a strong APY. You can read more about this type of account in our primer on money market accounts and our comparison between MMAs and savings accounts.

Banking experience

2.5

NerdWallet rating 

As with most online banks, you shouldn’t expect to do your banking at a branch with Sallie Mae — it just has one, in Salt Lake City.

Sallie Mae’s products are all easy to find on its website and rates are clearly spelled out. But to get in touch with the bank, you’ll likely have to use its automated chat feature or make a call, and customer service hours are limited to weekdays. Sallie Mae Bank’s app gets decent ratings from Android users and high ratings from iOS users.

How does Sallie Mae Bank compare?

NerdWallet rating 

5.0

/5
NerdWallet rating 

4.0

/5
NerdWallet rating 

4.5

/5

APY

4.20%

With $0 min. balance for APY

APY

4.85%

With $5,000 min. balance for APY

APY

4.50%

With $0.01 min. balance for APY

Bonus

$250

Earn up to $250 with direct deposit. Terms apply.

Bonus

N/A

Bonus

N/A

Methodology

NerdWallet’s overall ratings for banks and credit unions are weighted averages of several categories: checking, savings, certificates of deposit or credit union share certificates, banking experience and overdraft fees. Factors we consider, depending on the category, include rates and fees, ATM and branch access, account features and limits, user-facing technology, customer service and innovation. The stars represent ratings from poor (one star) to excellent (five stars). Ratings are rounded to the nearest half-star.