SunTrust Mortgage (Truist) Review 2023

Good for: borrowers in the South and East who want the option of face-to-face service. SunTrust is now part of Truist Bank, which offers a full menu of home loans.
By Phil Metzger 

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Our Take

4.5

NerdWallet rating 

The bottom line:

SunTrust Banks has merged into the Truist Bank brand, so borrowers will end up with a loan from Truist.

Truist
Truist: NMLS#399803
Min. credit score
620
Min. down payment
3%
Loan types and products
Purchase, Jumbo, VA, FHA, Refinance, Home Equity

Pros & Cons

Pros

  • Truist offers a complete suite of online mortgage application tools and loan tracking.
  • Sample rates are easy to find on the Truist website.
  • Truist offers a wide variety of loan options, including construction loans and special programs for doctors.

Cons

  • Customized rates aren't available online without starting a Truist mortgage application.
  • For borrowers who prefer to apply in person, branches are limited mostly to the South and East.

Compare to Other Lenders

NerdWallet rating 
NerdWallet rating 
NerdWallet rating 
NerdWallet rating 
NerdWallet rating 
Min. credit score

620

Min. credit score

580

Min. credit score

620

Min. credit score

620

Min. credit score

620

Min. down payment

3%

Min. down payment

5%

Min. down payment

3%

Min. down payment

3%

Min. down payment

3%

Loan types and products

Purchase, Refinance, Jumbo, Fixed, Adjustable, FHA, VA

Loan types and products

Purchase, Refinance, Home Equity, Reverse, Jumbo, Fixed, Adjustable, FHA, VA, USDA

Loan types and products

Purchase, Refinance, Fixed, Adjustable, FHA, VA, USDA

Loan types and products

Purchase, Refinance, Jumbo, Fixed, Adjustable, FHA, VA, Home Equity

Loan types and products

Purchase, Refinance, Jumbo, Fixed, Adjustable, FHA, VA, Home Equity

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Full Review

After merging with BB&T and Suntrust, Truist Bank offers a variety of loans for first-time home buyers as well as repeat buyers and those seeking refinancing in all states but Alaska, Arizona and Hawaii. It provides financing for government-backed mortgages, such as FHA and VA loans.

Conventional borrowers can get fixed-rate loans or adjustable-rate mortgages. Additionally, Truist Bank works with borrowers seeking financing for mortgages larger than the Federal Housing Finance Agency's conforming loan limits, known as jumbo loans. Truist also has a doctor loan program.

» MORE: Read the full Truist mortgage review.

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Methodology

NerdWallet’s overall ratings for mortgage lenders are evaluated based on four major categories: variety of loan types (purchase, refinance, fixed and adjustable, for example), ease of application, rates and fees and rate transparency. Among the factors we consider when scoring these categories are options to apply for and track loans online, the level of detail about mortgage rates on lender websites and our analysis of the rates and fees lenders reported in the latest available Home Mortgage Disclosure Act data. These scores generate ratings from 1 star (poor) to 5 stars (excellent).