BBVA Compass has about 700 locations in seven states. About half of the branches are in Texas, but customers elsewhere can get their questions answered on its easy-to-use and informative website.
The bottom line
- BBVA branches can be found in Alabama, Arizona, California, Colorado, Florida, New Mexico and Texas
- Though interest rates are low, BBVA offers accessible, no-frills deposit accounts
- With a quality website, highly rated apps and strong customer service, BBVA shines most in its customer experience
|Savings and money market accounts|
|Certificates of deposit|
Read on for more details about BBVA Compass’ checking and savings accounts, CDs, customer experience and fees.
Though you won’t earn any interest on BBVA’s ClearChoice Free Checking, the account is easy to open and has no monthly fees.
Savings and money market accounts
Although the quarterly fee is fairly easy to avoid, the ClearChoice Savings account gets dinged for its low interest rate.
|It's relatively easy to avoid the $15 quarterly maintenance fee by keeping a minimum daily balance of at least $500 or with an automatic monthly transfer of $25 from a BBVA checking account||
Certificates of deposit
Standard rates vary by state, but BBVA’s CD rates are low across the board. You might be better off putting your money in a high-yield savings account.
|Offers 10 term lengths, from one month to four years||
You won’t come across a BBVA branch as often as you will for banking behemoths such as Wells Fargo and Bank of America. However, you can always get help on BBVA’s website, which does a good job of highlighting its various accounts and fees — and how to avoid them.
The bank also offers a wide range of customer service avenues, including Twitter and the ability to schedule a call in advance. BBVA’s mobile apps have received solid reviews. Its website is clean and easy to navigate, and fees are listed clearly.
If you’re likely to keep overdrawing your account, BBVA isn’t the best bank for you. It charges an exceptionally steep $38 overdraft fee — $32 for California residents — up to six times per day. The bank will charge an additional $25 fee if your account has a negative balance for 10 consecutive calendar days and an extra $25 if the account remains in the red for another 10 days.
Higher rates, fewer fees exist elsewhere
Updated July 7, 2017.
NerdWallet’s overall ratings for banks and credit unions are weighted averages of several categories: checking, savings, certificates of deposit or credit union share certificates, customer experience and overdraft fees.
Factors we consider, depending on the category, include rates and fees, ATM and branch access, account features and limits, user-facing technology, customer service and innovation.
The stars represent ratings from poor (one star) to excellent (five stars). Ratings are rounded to the nearest half-star.