CESI: Consumer Education Services Inc. Review 2024

CESI offers limited credit counseling services, including financial education and housing counseling.
Updated
Profile photo of Amrita Jayakumar
Written by Amrita Jayakumar
Writer
Profile photo of Courtney Neidel
Edited by Courtney Neidel
Assigning Editor
Fact Checked
Profile photo of Tommy Tindall
Co-written by Tommy Tindall
Lead Writer

Many, or all, of the products featured on this page are from our advertising partners who compensate us when you take certain actions on our website or click to take an action on their website. However, this does not influence our evaluations. Our opinions are our own. Here is a list of our partners and here's how we make money.

CESI logo
Consumer Education Services Inc. offers a limited menu of credit counseling services by phone or online. It focuses on budgeting help and housing counseling, but no longer offers debt management plans for consumers looking to pay off credit card debt faster.

CESI is headquartered in Raleigh, North Carolina, and offers services in all 50 states and Puerto Rico.

CESI’s services and fees

CESI provides services available at most credit counseling agencies. Agencies differ based on fees and accessibility. However, CESI no longer offers debt management plans.

CESI’s services include:

General budgeting and advice. Financial education workshops and classes are offered via community organizations and partners; CESI also offers free online educational resources.

Bankruptcy counseling. CESI offers the two court-mandated sessions for those seeking bankruptcy, one before you file and one before your debts are discharged.

Housing counseling. CESI offers help for home buyers, homeowners considering a reverse mortgage and people struggling with mortgage or rent payments.

Service

Fee

General budgeting and advice

  • Free.

Debt management plan

Discontinued.

Bankruptcy counseling

  • Pre-file: $24.99 online, $34.99 by phone.

  • Pre-discharge: $21.99 online, $34.99 by phone.

Housing counseling

  • Free to $25, depending on the service.

How CESI compares

In general, credit counseling agencies offer similar services, although as noted above CESI has discontinued its debt management plans. The difference lies in where and how they offer those services. Here's how CESI stacks up:

Accreditation: CESI is a member of the National Foundation for Credit Counseling, and accredited through the Council on Accreditation, an outside body that ensures standards of practice among counselors and oversight of the agency.

Online support: Counseling services and educational resources are available on the website.

Availability: The agency operates in all 50 states and Puerto Rico.

If you're struggling with debt

If debt is a problem, you might want to consider contacting another nonprofit credit counseling agency for a DMP. In a debt management plan, you enroll several debts and commit to one monthly payment; in return, creditors reduce your interest rate. The payment plan usually runs three to five years.

WHEN TO CONSIDER A DMP:

  • If you're struggling to make monthly payments on debt.

  • If your consumer debt is 15% to 40% of your annual income.

  • If you don’t qualify for a debt consolidation loan.

Before signing on to a DMP, know that other debt relief options might be better for your financial situation.

AD
Capitalize
Find and move all your old 401(k)s — for free.
401(k)s left behind often get lost, forgotten, or depleted by high fees. Capitalize will move them into one IRA you control.
start consolidating

on Capitalize's website

Get more smart money moves – straight to your inbox
Sign up and we’ll send you Nerdy articles about the money topics that matter most to you along with other ways to help you get more from your money.