Money Management International Review 2020

Sean PylesAugust 19, 2020
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Money Management International is one of the most accessible nonprofit credit counseling agencies in the country. Consumers looking for budgeting help can start the intake process at the agency’s online portal, with the option of chatting with a counselor on the website or calling a counselor at any time in the process for help.

MMI is available in all 50 states and may be a good fit if you:

  • Want 24/7 phone access for debt and budget counseling

  • Like online and chat options; online classes and webinars are free at MMI’s online resource hub

  • Prefer in-person counseling; MMI has brick-and-mortar locations in 25 states

  • Need free support after a natural disaster. The agency's post-disaster coaching can help you navigate FEMA, insurance and financial hardship caused by a disaster.

MMI’s services and fees

Like most nonprofit credit counseling agencies, MMI provides common services that differ in fees and availability. These services include:

General budgeting and advice: A free service where you and a counselor run through your budget and analyze your overall finances

Debt management plan: A counselor creates a plan to consolidate your consumer debts and lower the interest rate, setting up one monthly payment to erase the debt over three to five years

Bankruptcy counseling: Two court-mandated sessions: one before you file and one before your debts are discharged

Student loans: A counselor outlines your repayment options and may contact your issuer on your behalf for an additional fee

Housing counseling: Help for home buyers, homeowners considering a reverse mortgage, and people struggling with mortgage or rent payments

MMI Service


General budgeting and advice

  • Free

Debt management plan

  • Startup fee of up to $75; average is $35

  • Monthly fee of up to $50; average is $24

Bankruptcy counseling

  • Pre-filing: Up to $50, depending on state of residence

  • Pre-discharge: Up to $50

Student loans

  • Up to $199

Housing counseling

  • Free to $150, depending on the service

How MMI compares

Many nonprofit credit counseling agencies offer the same services. Where one differs from the next is generally in its accreditation, accessibility and how its services are run. Here's MMI at a glance:





An outside body ensures standards of practice among counselors and oversight for agencies

Accredited by the National Foundation for Credit Counseling

Online support

Counseling services and educational resources are available online

Completion rate of debt management plans

The percentage of clients who complete the program after enrolling

61% (MMI defines completion as paying off between 80% and 100% of debt included in the DMP)


Where does the agency operate?

Operates in 50 states, with physical offices in 29 states

MMI’s debt management plan

Debt management plans are a cost- and time-efficient way to pay off debts that are primarily from credit cards.

While enrolled in a DMP, your debts are consolidated into one monthly payment with a reduced interest rate. Note that interest rate cuts are standardized across credit counseling agencies, based on your creditors' guidelines and your budget. You’ll pay off your debt over three to five years through a monthly payment plan.

During this time, you’ll likely be unable to use credit cards or open new lines of credit. Missing even one payment can unravel the DMP, leaving you to handle the remainder of your debt on your own with the original interest rates.

About 10% of MMI consumers who contact MMI for debt and budgeting help use DMPs.

Here’s an example debt management plan based on the average MMI client profile, compared to a do-it-yourself debt paydown plan:

Debt management plan

DIY debt paydown

Amount of debt



Interest rate



Monthly payment

$535 ($511 to debt and $24 to fee)


Time to payoff

45 months

65 months


Interest: $2,924 Fees: $1,115*

Interest: $14,750

*Figured at the average $24 monthly fee plus $32 startup fee.

When to consider a DMP:

  • If you're struggling to make monthly payments on debt

  • If your consumer debt is between 15% and 50% of your annual income

  • If you think you can pay it off within five years

  • If you don’t qualify for a debt consolidation loan

This debt relief option won’t cover all problem debt, however. Most medical bills, student loans, car loans and mortgages generally are not covered in DMPs. Before you commit to a DMP, research other debt relief options.

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