Allstate Renters Insurance Review 2022

Allstate sells renters insurance across the nation, along with most other insurance products.
Jun 7, 2022

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Allstate renters insurance is a solid offering from one of the largest insurers in the U.S., covering the basics as well as a few useful extras. You can get an Allstate renters insurance policy online or through the company’s network of local agents, who also sell a variety of other insurance policies and financial products.

How we rate renters insurance companies

Our star ratings are based on consumer complaint data from the National Association of Insurance Commissioners; financial strength grades from AM Best; coverage and discounts available; and the overall consumer experience. See our criteria for evaluating renters insurance companies.

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Allstate renters insurance pros and cons

Pros

Cons

Offers a variety of discounts.

Has relatively few extra coverage options.

Ability to file and track claims in its mobile app.

Received more complaints to state regulators than expected for a company of its size.

How Allstate renters insurance rates

4.5

NerdWallet rating 

Allstate renters insurance earned 4.5 out of 5 stars for overall performance. NerdWallet’s ratings are determined by our editorial team. The renters insurance scoring formula takes into account policy coverage options and discounts, ease of filing a claim, website transparency, the financial strength of the company, complaint data from the National Association of Insurance Commissioners and more.

Based on these ratings, Allstate is among NerdWallet’s Best Renters Insurance Companies for 2022.

State availability

Allstate renters insurance is available in all 50 states.

Allstate renters insurance coverage

Landlords sometimes require tenants to purchase a policy with a minimum amount of renters liability insurance, but otherwise, the coverage you choose is generally up to you. Below are the four types of coverage included in most standard renters policies:

Type of coverage

What it does

Covers your clothing, furniture, electronics and other belongings.

Pays for hotel stays, restaurant meals or other expenses if you have to live elsewhere while your home undergoes covered repairs.

Pays out if you're responsible for injuries to other people or damage to their property.

Medical payments

Covers injuries to other people in your home, regardless of fault.

You can also add the following coverage options to your Allstate policy:

  • Scheduled personal property, which covers expensive individual items, such as jewelry or electronics, that aren’t sufficiently insured by the standard policy.

  • Identity theft coverage.

Discounts

You may be able to lower your renters insurance premium with the following discounts, depending on where you live:

  • Multi-policy discount.

  • Autopay discount.

  • Claim-free discount.

  • Discount for safety devices or services, such as fire alarms or security systems.

  • Discount for retired policyholders who are at least 55 years old.

Consumer complaints

Allstate had more than the expected number of home insurance complaints to state regulators relative to its size, according to three years’ worth of data from the National Association of Insurance Commissioners. (The NAIC’s home insurance complaints cover a range of policy types, including renters and condo insurance.)

More about Allstate

Website: You can do just about everything on Allstate’s website, such as get a quote, pay your bill, find an agent and file and track claims. The site’s “Tools & Resources” section has useful information on renters insurance.

App: You can pay your bill, access policy details, make a claim and contact your agent through Allstate’s mobile app, available on both iOS and Android.

Claims: You can file and track renters insurance claims on the Allstate website or mobile app. If you’d rather do it by phone, call 800-255-7828. After a widespread disaster, you may even be able to file in person at an Allstate mobile claims center.

Customer service: Allstate’s online help center has a chatbot you can interact with. For more personalized assistance, you can send an email through the website, contact your agent or call 800-255-7828.

Allstate vs. State Farm

Allstate and State Farm are two of the largest insurance companies in the country. Both sell renters insurance policies online and through agents. Allstate’s policies are available throughout the country, while State Farm isn’t selling new policies in Massachusetts or Rhode Island.

Both companies offer standard policies that can be customized with add-ons for valuable items, identity theft and replacement cost coverage for personal belongings. State Farm agents may also be able to offer other endorsements such as extra types of liability coverage.

Both companies have robust websites, allowing you to get quotes, pay bills, and file and track claims. They also have highly rated mobile apps. But State Farm has the edge when it comes to consumer complaints, drawing fewer complaints to state regulators than expected for a company of its size. Allstate draws the expected number of complaints.

In the end, you can’t go wrong with a renters insurance policy from either State Farm or Allstate. Both have earned 4.5 out of 5 stars from NerdWallet.

Renters insurance buying guide

Before you compare renters insurance companies, gather key information such as the address of the rental and any safety and security features the unit has.

You should also figure out how much coverage you need. Take a quick inventory of your belongings: How much would it cost you to replace them? Include all furniture, electronic devices, clothing, jewelry and household items. This total is the minimum amount of personal property insurance you should have.

Your liability limit should be high enough to cover your net worth, while your deductible should be an amount you’d feel comfortable paying in an emergency.

When evaluating renters insurance quotes, make sure each rate estimate includes the same coverage limits and deductibles so you know you’re getting a fair comparison. While it’s tempting to buy the cheapest policy, you may also want to read reviews of your preferred company to make sure it offers good customer service.

Other renters insurance companies to consider

Not ready to make a decision? You may be interested in these other renters insurance companies:

Frequently asked questions
What other types of insurance does Allstate offer?

Besides renters policies, Allstate sells auto, home, condo and life insurance, among other products. Allstate also offers pet insurance and event insurance through third-party providers.

Does renters insurance from Allstate cover flooding?

A standard policy from Allstate does not include flooding. However, you can buy a separate National Flood Insurance Program policy through an Allstate agent.

How can I file an Allstate renters insurance claim?

You can file a renters insurance claim on the Allstate website, over the phone or through the Allstate app.

Methodology

Renters insurance ratings methodology

NerdWallet’s renters insurance ratings reward companies for customer-first features and practices. Ratings are based on weighted averages of scores in several categories, including financial strength, consumer complaints, coverage options, discounts, online experience and more. Our “ease of use” category looks at factors such as website transparency and how easy it is to file a claim. These ratings are a guide, but we encourage you to shop around and compare several insurance quotes to find the best rate for you. NerdWallet does not receive compensation for any reviews. Read our editorial guidelines.

Insurer complaints methodology

NerdWallet examined complaints received by state insurance regulators and reported to the National Association of Insurance Commissioners in 2018-2020. To assess how insurers compare to one another, the NAIC calculates a complaint index each year for each subsidiary, measuring its share of total complaints relative to its size, or share of total premiums in the industry. To evaluate a company’s complaint history, NerdWallet calculated a similar index for each insurer, weighted by market shares of each subsidiary, over the three-year period. Ratios are determined separately for auto, home (including renters and condo) and life insurance.

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