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Aetna vs. Blue Cross Blue Shield: Medicare Advantage Comparison
Your choice between Aetna and BCBS Medicare Advantage may largely depend on where you live.
Kate Ashford, CSA® Lead Writer | Medicare, retirement, personal finance
Kate Ashford is a writer and NerdWallet authority on Medicare. She is a certified senior advisor (CSA)® and has more than 18 years of experience writing about personal finance. Previously, she was a freelance writer for both consumer and business publications, and her work has been published by the BBC, Forbes, Money, AARP, LearnVest and Parents, among others. She has a degree from the University of Virginia and a master’s degree in journalism from Northwestern’s Medill School of Journalism. Kate has appeared as a Medicare expert on the PennyWise podcast by Lee Enterprises, and she's been quoted in national publications including Healthline, Real Simple and SingleCare. She is based in New York.
Holly Carey joined NerdWallet in 2021 as an editor on the team responsible for expanding content to additional topics within personal finance. She currently leads the Medicare team. Previously, Holly wrote and edited content and developed digital media strategies as a public affairs officer for the U.S. Navy. She is based in Virginia Beach, Virginia.
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Although both providers are among the biggest in the Medicare Advantage field, Blue Cross Blue Shield is a collective of 33 independent companies that are locally owned and operated, which means they vary in terms of benefits and quality of plans. Some Blues, like Highmark, have higher-than-average star ratings from the Centers for Medicare & Medicaid Services (CMS), while others don’t fare as well.
Aetna offers a strong menu of benefits, plans are widely available and member experience scores are favorable, but the provider’s star ratings fall just below the industry average.
Here’s a look at how Aetna and Blue Cross Blue Shield compare:
Aetna Medicare Advantage
Aetna
3.98
CMS Star RatingAverage Medicare star rating, weighted by enrollment. Star ratings are determined by the Centers for Medicare & Medicaid Services (CMS).
Aetna Medicare Advantage plans are widely available and offer a variety of extra benefits. Member experience scores are also high, although star ratings fall just below the industry average.
Members in high-rated plansPercentage of members who are in rated contracts with a Medicare star rating of 4 or higher.
Medium (50% to 89%)
Member experienceThe average of CMS' star ratings for quality measures in the domain "Member Experience with the Health Plan," weighted by contract enrollment.
3.79 (Above average)
Pros
In addition to dental, vision and hearing, many plans offer perks like an over-the-counter allowance, meal delivery and in-home health visits.
More than 8 in 10 Medicare-eligible beneficiaries have access to a $0-premium Aetna plan.
Available in 46 states and Washington, D.C.
Cons
Customer satisfaction lands below industry average in some major Medicare markets.
States available
46 states and Washington, D.C.
Members in high-rated plansPercentage of members who are in rated contracts with a Medicare star rating of 4 or higher.
Medium (50% to 89%)
Member experienceThe average of CMS' star ratings for quality measures in the domain "Member Experience with the Health Plan," weighted by contract enrollment.
3.79 (Above average)
Pros
In addition to dental, vision and hearing, many plans offer perks like an over-the-counter allowance, meal delivery and in-home health visits.
More than 8 in 10 Medicare-eligible beneficiaries have access to a $0-premium Aetna plan.
Available in 46 states and Washington, D.C.
Cons
Customer satisfaction lands below industry average in some major Medicare markets.
Still deciding on the right carrier? Compare Medicare Advantage plans
Blue Cross Blue Shield Medicare Advantage
Best for local support
Blue Cross Blue Shield
3.86
CMS Star RatingAverage Medicare star rating, weighted by enrollment. Star ratings are determined by the Centers for Medicare & Medicaid Services (CMS).
Blue Cross Blue Shield plans are widely available and affordable, but some companies earn higher marks than others on member satisfaction.
Members in high-rated plansPercentage of members who are in rated contracts with a Medicare star rating of 4 or higher.
Medium (50% to 89%)
Member experienceThe average of CMS' star ratings for quality measures in the domain "Member Experience with the Health Plan," weighted by contract enrollment.
3.39 (Above average)
Pros
BCBS companies offer plans in 48 states and Puerto Rico.
$0-premium BCBS plans are available in 44 states and Puerto Rico.
BCBS plans offer extra benefits like chronic condition management and preloaded debit cards for over-the-counter items.
Cons
Ratings and member satisfaction vary among BCBS companies, and some score lower than others. You may not have access to a highly rated BCBS company.
BCBS companies offer special needs plans in only half of U.S. states.
States available
48 states and Puerto Rico
Members in high-rated plansPercentage of members who are in rated contracts with a Medicare star rating of 4 or higher.
Medium (50% to 89%)
Member experienceThe average of CMS' star ratings for quality measures in the domain "Member Experience with the Health Plan," weighted by contract enrollment.
3.39 (Above average)
Pros
BCBS companies offer plans in 48 states and Puerto Rico.
$0-premium BCBS plans are available in 44 states and Puerto Rico.
BCBS plans offer extra benefits like chronic condition management and preloaded debit cards for over-the-counter items.
Cons
Ratings and member satisfaction vary among BCBS companies, and some score lower than others. You may not have access to a highly rated BCBS company.
BCBS companies offer special needs plans in only half of U.S. states.
What are the plan’s costs? Do you understand what the plan’s premium, deductibles, copays and/or coinsurance will be? Can you afford them?
Is your doctor in-network? If you have a preferred medical provider or providers, make sure they participate in the plan’s network.
Are your prescriptions covered? If you’re on medication, it’s crucial to understand how the plan covers it. What tier are your prescription drugs on, and are there any coverage rules that apply to them?
Is there dental coverage? Does the plan offer routine coverage for vision, dental and hearing needs?
Are there extras? Does the plan offer any extra benefits, such as fitness memberships, transportation benefits or meal delivery?
