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Jetty Insurance Review 2018

Oct. 11, 2017
Insurance, Renters Insurance
Many or all of the products featured here are from our partners who compensate us. This may influence which products we write about and where and how the product appears on a page. However, this does not influence our evaluations. Our opinions are our own.

NerdWallet is a free tool to find you the best credit cards, cd rates, savings, checking accounts, scholarships, healthcare and airlines. Start here to maximize your rewards or minimize your interest rates. Beth Buczynski

at a glance

  • Offers customizable renters insurance
  • Has a membership benefits program
  • Isn't available in all states


Jetty is a specialized insurance agency that offers customizable renters insurance policies. You can also add optional endorsements called Power-Ups.

Jetty sells through its website, with customer support available by phone or email. It was founded in 2015 and is available in more than 40 states.

The company is also able to act as as lease co-signer and guarantee security deposits. Called Passport Products, these landlord services are available in 30 states.

Jetty Renters Insurance Rating

4.0 NerdWallet rating

Jetty renters insurance earned 4 stars out of 5 for overall performance. NerdWallet’s ratings are determined by our editorial team. The scoring formula takes into account coverage and discounts, ease of filing a claim, website transparency, financial strength, complaint data from the National Association of Insurance Commissioners and more.

Based on these ratings, Jetty is among NerdWallet’s Best Renters Insurance Companies.

options and availability

Jetty’s basic renters insurance policy pays for:

  • Damaged or stolen belongings
  • Living expenses if your home is made uninhabitable due to a problem covered by the policy
  • Unintentional damage you cause to another person or their property
  • Medical bills you’re responsible for if you or your family injure someone
  • Bedbug infestations that have been certified by a licensed pest control professional (Jetty will pay up to $300)

Jetty policies can be customized by purchasing these endorsements:

Valuables protection: Additional coverage for items worth over $1,000, like jewelry

Personal electronics protection: Pays for damage to devices in situations excluded by a standard policy, like dropping and breaking

Airbnb host protection: For damage that occurs while you’re hosting through a short-term rental platform but isn’t caused by your guests, like a neighbor’s fire next door

Here’s where Jetty renters insurance is available:

Jetty doesn’t have agents; you get quotes and buy policies through its website. Buying a policy takes less than two minutes, according to the company. Claims are made by calling a 24-hour claims line.

More about Jetty Insurance

In addition to renters insurance, Jetty offers several “surety bonds” intended to make renting easier. Surety bonds are legal contracts made among three parties — in this case, you, the landlord and Jetty. To use these services, your landlord or leasing company must be registered with Jetty, so availability may be limited.

Passport Deposit: Takes the place of a security deposit via a one-time fee — 17.5% of your deposit— you pay to Jetty

Passport Lease: Jetty guarantees the lease, essentially acting as a co-signer, for a fee

Jetty policyholders also have access to a range of member benefits, like discounts on online interior design and meal subscription plans, among others.

Renters Insurance Ratings Methodology

NerdWallet’s renters insurance ratings reward companies for customer-first features and practices. Ratings are based on weighted averages of scores in several categories, including financial strength, consumer complaints, coverage options, discounts, online experience and more. These ratings are a guide, but we encourage you to shop around and compare several insurance quotes to find the best rate for you. NerdWallet does not receive compensation for any reviews. Read our editorial guidelines.

Methodology: Insurer complaints

NerdWallet examined complaints received by state insurance regulators and reported to the National Association of Insurance Commissioners in 2016-2018. To assess how insurers compare to one another, the NAIC calculates a complaint index each year for each subsidiary, measuring its share of total complaints relative to its size, or share of total premiums in the industry. To evaluate a company’s complaint history, NerdWallet calculated a similar index for each insurer, weighted by market shares of each subsidiary, over the three-year period. Ratios are determined separately for auto, home (including renters and condo) and life insurance.

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