Vivint Review: Pricing, Features

Vivint’s custom home security systems are pricey, but its professional services are top-notch.
Dalia Ramirez
By Dalia Ramirez 
Edited by Tina Orem

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Vivint Security System
Vivint Security System

3.0

NerdWallet rating

 
View details

3.0

NerdWallet rating

 
Equipment cost
$599.99
Base kit includes Vivint Smart Hub Control Panel, four door/window sensors, and one motion sensor.

Professional monitoring monthly cost
$41
Professional monitoring plan is required with equipment purchase. $46 with cameras.

Hazard detection
Add-on smoke/CO detector and water sensor.
View details

Contents

Vivint is a home security provider that offers comprehensive security systems with high-tech equipment, including alarm systems, cameras, doorbells and other smart home accessories. It offers standout video and alarm features, including theft deterrence, vehicle protection and infrared sensors to detect movement.

Unlike some of its competitors, though, Vivint is not a DIY system; its equipment must be professionally installed and monitored. All packages come with 24/7 video monitoring.

Vivint’s home security offerings aren’t for everyone, but it’s a top choice for those looking to invest in a top-notch system they don’t need to self-monitor.

Deciding factors

One-time costs

$599.99 and up.

Monthly fees

$41 per month and up.

Installation

Included.

Video monitoring

Professional monitoring plan is required with equipment purchase: $41 per month without cameras and $46 per month with cameras.

Contract

Monitoring is month-to-month unless financing equipment.

How does Vivint work?

Hardware

To purchase Vivint products, customers have to visit the Vivint website and then call a representative on the phone. You can compare equipment packages on the website, but you won’t easily see pricing information without calling for a quote. The Vivint blog has some pricing information that’s not on the main website.

  • Vivint equipment comes with a 120-day warranty for repair or replacement. 

  • You can purchase a package upfront or finance through a monthly payment plan with one of the company’s three third-party partners. 

  • Contract terms can be up to 60 months (five years) and can come with 0% interest for qualified customers. However, financing equipment will lock you into a professional monitoring contract for your term length, whereas if you purchase equipment upfront, you can pay for professional monitoring month to month.

Installation

After you purchase a Vivint system, you schedule a time for a technician to come to your home and install the equipment.

Software

You control your equipment and receive alerts from alarms and cameras through the Vivint app.

  • If an alarm is triggered, the monitoring company will contact you to check whether you’re safe. If you don’t respond, it may contact emergency services.

  • Vivint offers smart lights, speakers and thermostats that can integrate with other smart home devices such as Google Home, Nest, and Amazon Echo. 

How much does Vivint cost?

All Vivint bundles include a touchscreen smart home hub, access to the Vivint app to control your hardware, a smart sensor, 24/7 professional monitoring, professional installation and a Vivint yard sign.

  • The company often offers discounts, such as a free doorbell camera with system purchase.

  • You can customize any system by adding specific items, such as smoke detectors, smart locks and glass break sensors, to an existing package.

Vivint packages

Package

Price

Items

Core Home Security

$599.99 plus $41 monthly monitoring fee.

Vivint Smart Hub Control Panel, four door/window sensors and one motion sensor.

Indoor Security Bundle

$849.99 plus $46 monthly monitoring fee.

Everything in the Core plan plus an indoor camera.

Porch & Package Protection

$849.99 plus $46 monthly monitoring fee.

Everything in the Core plan plus a doorbell camera with theft-deterrent features.

Total Home Security

$999.99 plus $46 monthly monitoring fee.

Everything in the Core plan plus an outdoor camera with theft-deterrent features.

Benefits of Vivint

Highly rated for security

Unlike several other home security providers, we could not find any public record of any security breaches.

High-tech features

Vivint offers several standout features for home security equipment that other providers don’t have.

  • The company’s outdoor cameras and doorbells have a theft-deterrent feature that can identify potential “porch pirates” and respond with dramatic lights and sound to let them know they’ve been spotted.

  • Vivint also offers a “Car Guard” device that pairs with your security system. It sends disturbance alerts for bumps and towing; it also provides location tracking and car diagnostics.

Downsides of Vivint

Cost

Vivint is the priciest of our top picks for home security providers. The professional installation, required monthly professional monitoring and high-tech equipment may explain the relatively high price tag, but Vivint is likely out of budget for many homeowners and renters.

Alternatives to Vivint

SimpliSafe Security System
SimpliSafe Security System

5.0

NerdWallet rating

 
Get started

on SimpliSafe's website

View details

5.0

NerdWallet rating

 
Equipment cost
$249.96
Base kit includes one base station, one keypad, one entry sensor, one motion sensor. Sometimes you can get one free Smart Alarm wireless indoor security camera and a free trial of professional monitoring if they're running a promotion.

Professional monitoring monthly cost
$29.99
Self-monitoring available for $9.99 per month. You can also access basic features with no plan.

Hazard detection
Add-on smoke/CO detector, water and temperature sensor.
Haven plan includes hazard sensors, alarm system, siren and panic button for $520.
View details
Ring Security System
Ring Security System

4.5

NerdWallet rating

 
View details

4.5

NerdWallet rating

 
Equipment cost
$199.99
Base kit includes Alarm Base Station, keypad, door/window contact sensor, motion detector, Alarm Range Extender and free 30-day trial of Ring Protect professional monitoring. "Pro" starter kit comes with a Wi-Fi router.

Professional monitoring monthly cost
$20
Self-monitoring available with plans starting at $3.99 per month.

Hazard detection
Add-on smoke/CO detector and listener, flood and freeze sensor.
View details
Abode Security System
Abode Security System

4.5

NerdWallet rating

 
View details

4.5

NerdWallet rating

 
Equipment cost
$139.99
Base kit includes security hub, key fob and mini-sensor for door/window.

Professional monitoring monthly cost
$24.99
Self-monitoring with extra features is $7.99 per month, but you can still use the alarm system for free.

Hazard detection
Add-on smoke alarm monitor and leak detector.
No smoke/CO detector.
View details

Methodology

We collect data from providers and do firsthand testing as necessary. Our process starts by gathering information from providers and contacting providers for further information where needed. This information, combined with our specialists’ hands-on research, makes up our proprietary assessment process that scores each provider’s performance. The final output produces star ratings from poor (1 star) to excellent (5 stars). Ratings are rounded to the nearest half-star. Learn more about our ratings methodology here.
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